Research Marketing Specialist

Experian • Costa Mesa, CA • 1d ago

Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to realize their financial goals and help them save time and money.

We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments.

We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com

As a Research Marketing Analyst you will be part of an awesome team that has an impact on the strategy of our D2C business through learning about people. We are looking for a researcher who can think outside of the box, can tell a compelling story through their work, has a desire to want to help others, and is open to a and fun culture. A good fit is someone who considers themselves thoughtful, and team-oriented. We are looking for someone to complement our Consumer & Experience Research team. You will report to the Market Research Lead. You will blend remote work with in-person collaboration, with the opportunity to work from our North America Headquarters in Costa Mesa, CA.

What you'll do:

You will work directly with the Consumer and Experience Research team to support team member needs across the business. This includes understanding what their needs are, translating that into research goals, and assessing the right tools and methodology for research. You will support senior researchers by analyzing survey data, synthesizing data from secondary research, and analyzing qualitative findings for presentations. You will get experience using quantitative and qualitative research methods across different research disciplines.

Support Marketplace research lead with data collection and preliminary analysis

Ensure accuracy, consistency, and relevance of research outputs

Maintain research repositories and monthly newsletter

Compile and analyze data from our brand health tracker and other large studies to provide insights on our brand and competitors

Be a compelling storyteller with the data and insights that come from the research

Partner with external resources/vendors to complete market research and data analysis

Develop a broad and rich understanding of industry/company trends by applying secondary data sources to help monitor and diagnose the brand/category and address business issues and information needs

Mine/analyze available data sources to further our team's understanding of the business/market to develop hypotheses, identify insights and guide our team's skills.

What your background is:

Bachelor's degree in Business, Economics, Finance, Political Science, or a related field

2+ years of experience in market research, relevant financial/credit industry experience

Previous experience using Excel (can maintain complex spreadsheets) and PowerPoint)

Comfortable with presenting data and analysis to partners and management; ability to create and communicate the "story" in written reports, presentations, and by other avenues of communication.

Analytical, persistent, and comfortable sharing opinions and recommendations

Excellent project management skills

Benefits/Perks:

Great compensation package and bonus plan

Core benefits including medical, dental, vision, and matching 401K

Flexible work environment, ability to work remote, hybrid or in-office

Flexible time off including volunteer time off, vacation, sick and 12-paid holidays

Our uniqueness is that we celebrate yours. Experian's culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI, work/life balance, development, authenticity, collaboration, wellness, reward & recognition, volunteering... the list goes on. Experian's people first approach is award-winning; World's Best Workplaces 2024 (Fortune Top 25), Great Place To Work in 24 countries, and Glassdoor Best Places to Work 2024 to name a few. Check out Experian Life on social or our Careers Site to understand why.

Our compensation reflects the cost of labor across several U.S. geographic markets. The base pay range for this position is listed above. Within this range, individual pay is determined by work location and additional factors such as job-related skills, experience, and education. You will be also eligible for a variable pay opportunity.

Experian is proud to be an Equal Opportunity Employer for all groups protected under applicable federal, state and local law, including protected veterans and individuals with disabilities. Innovation is an important part of Experian's DNA and practices, and our inclusive workforce allows everyone to succeed and bring their whole self to work. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.

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