Sales Representative

Percepta • Melbourne, FL • 1w ago

Description

We bring first-class service across each market we support. As a Sales Representative working on-site in Melbourne, Florida , you'll be a part of creating and delivering amazing customer experiences, while also enjoying the satisfaction of being part of a unique culture.

What You'll Be Doing

The Sales Representative will recommend, quote and provide product knowledge for retail customers while identifying and handling sales opportunities. The Sales Representative will quickly provide answers, consulting on products or resolving issues for customers. Sales Representatives will reach out to existing customer base via phone and email and manage inbound inquiries. Each will be responsible for completing the sales process from end to end and carry a monthly sales target.

During a Typical Day, You'll

Achieve assigned revenue quotas though high close rate and suggestive selling techniques

Provide prompt and professional customer service via telephone and email.

Maintain strong knowledge of products and brand.

Recommend, negotiate, quote and close sales.

Effectively handle calls from existing customers while identifying and handling all sales opportunities start to close.

Meet or exceed minimum daily dialing, sales, and call handling targets.

What You Bring to the Role

High school diploma or equivalent

Minimum of 1 year of experience in sales

Achieving targets and closing sales

6 months or more of Customer Service experience

Technical Aptitude to include typing skills and ability to use Microsoft Office

Able to manage client relationships

Able to work in a team environment

Excellent verbal and written communication

Comfortable in digital and voice channels

Passion and experience in negotiation to close a sale

Ability to handle objections and rebuttals while quickly adjusting to customer concerns.

Able to work with minimal supervision

A little more about this role:

Hours of operation are Monday - Friday: 8:00 AM - 11:00 PM, Saturday 9:00 AM - 9:00 PM and Sunday 12:30 PM - 9:00 PM, and an 8-hour shift would fall somewhere in between

Onsite position (or hybrid remote depending on shift) at our Melbourne office located off Babcock Street

What You Can Expect

Pay rate of $18.25 per hour $1.00/hour shift differential beginning at 8:00 PM through 11:00 PM incentives

Health/Dental/Vision/Life Insurance

Flexible Spending Account (FSA) and Health Savings Account (HSA)

401(k) with company match

Vacation/Sick Time and Paid Holidays

Tuition Reimbursement

Employee Assistance Program

Employee Discount Program

Training and Development Programs

Employee Rewards Program

About Us

Established in 2000, we have contact centers across the globe that proudly deliver a frictionless customer experience to our clients.

Our values are the heartbeat of our organization, and we live, breathe, and play by them every day . As a team member, you can expect:

Culture of Service - to be treated like you are the customer from day one

Teamwork - belonging to a supportive family team environment that encourages growth, fosters trust and open communication, and acknowledges value in your contributions

Respect - a team that is accountable, dependable and gives you their full attention

Proactive - to surround yourself with solution-oriented people who strive to improve themselves, others, and the organization

Career Growth - lots of learning opportunities for aspiring minds

Diversity - be a part of our growing diverse and community-minded organization that is all about having fun!

Competitive Compensation - we take care of family, which is why we offer more than just competitive wages and great benefits. Our programs offer incentives and promote physical, mental, and financial wellness.

As a condition of employment, we require all employees hired in the United States to successfully pass a background check and, depending on location and client program, a drug test. We are an Equal Opportunity Employer.

Please note that neither us, nor any of the agencies that recruit on our behalf will ever ask for any payments or personal information such as bank account details from applicants at any point in the recruitment process.

LI-Onsite

Primary Location: US-FL-Melbourne

Req ID: 044IE

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