Customer Service Associate

Walgreens • Hackettstown, NJ • 1d ago

Job Description:

Models and delivers a distinctive and delightful customer experience.

Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.

Customer Experience

Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Operations

Provides customers with courteous, friendly, fast, and efficient service.

Recommends items for sale to customer and recommends trade-up and/or companion items.

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.

Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.

Implements Company asset protection procedures to identify and minimize profit loss.

Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).

Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.

Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.

Has working knowledge of store systems and store equipment.

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.

Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).

Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.

Complies with all company policies and procedures; maintains respectful relationships with coworkers.

Completes special assignments and other tasks as assigned.

Training & Personal Development

Attends training and completes PPLs requested by Manager or assigned by corporate.

Job ID: 1601110BR

Title: Customer Service Associate

Company Indicator: Walgreens

Employment Type: Part-time

Job Function: Retail

Full Store Address: 1982 STATE ROUTE 57,HACKETTSTOWN,NJ,07840

Full District Office Address: 1982 STATE ROUTE 57,HACKETTSTOWN,NJ,07840-03470-09249-S

External Basic Qualifications:

Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours

Preferred Qualifications:

Prefer six months of experience in a retail environment.

Prefer to have prior work experience with Walgreens.

Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours.

We will consider employment of qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Shift: Various

Store: 09249-HACKETTSTOWN NJ

Similar Jobs

Customer Service Associate - Temporary

Walgreens • Dover, NJ • 10h ago

Management & Administrative

Job Description: Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

10h ago

Go to Apply

Account Manager

Veolia North America • Flanders, NJ • 1w ago

Management & Administrative

Company Description A subsidiary of Veolia group, Veolia North America (VNA) is the top-ranked environmental company in the United States for three consecutive years, and the country's largest private water operator a...

1w ago

Go to Apply

Sales Manager

Veolia North America • Flanders, NJ • 1w ago

Management & Administrative

1w ago

Go to Apply

Information Technology Manager

UNIVERSAL TECHNICAL RESOURCE SERVICES, INC. • Dover, NJ • 2w ago

Management & Administrative

Universal Technical Resource Services, Inc. (UTRS) is currently seeking Information Technology Manager to join our team! At UTRS, we enjoy the benefits of working in a collaborative environment of close-knit team member...

2w ago

Go to Apply

Customer Service Associate

Walgreens • Chester, NJ • 3w ago

Management & Administrative

3w ago

Go to Apply

Chemical Operator / Machine Operator

Aerotek • Belvidere, NJ • 1h ago

Manufacturing & Warehouse

Setting up machinery, mixing raw materials, and loading them into tanks Fill out and maintain batch records Communicate manufacturing process status to Shift Team Lead/Supervisor Perform inspections and cleaning o...

1h ago

Go to Apply

Entry Level- Associate

BAYADA Home Health Care • Dover, NJ • 2d ago

BAYADA Home Health Care is seeking an Entry Level- Associate to join our Dover, NJ office. As an Associate for BAYADA, you will have the opportunity to collaborate with our Client Service Managers, Clinical Managers, a...

2d ago

Go to Apply

Electrical Controls Engineer

Howmet Aerospace • Dover, NJ • 2d ago

IT & Engineering

Howmet Engines is a world-class producer of aero engine and industrial gas turbine components, including airfoils, rings, disks and forgings. We excel in vacuum melted superalloys, machining, performance coatings and ho...

2d ago

Go to Apply

Electrical Engineer

Howmet Aerospace • Dover, NJ • 2d ago

IT & Engineering

2d ago

Go to Apply

Manufacturing Engineer

Howmet Aerospace • Dover, NJ • 3d ago

IT & Engineering

3d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.