Account Manager - GSC

Sysco • New Braunfels, TX • 17h ago

Job Summary:

This role supports CMU and LCC business by managing the customer relationship locally, with the expectation of enhancing the customer experience. The role will partner with CST, National Sales and Local Sales teams to deliver a positive customer experience.

This position is responsible for building relationships with new and existing accounts up to 50% of their time. The main focus is to provide excellent customer support to Sysco customers and ensure last mile issue resolution.

Duties and Responsibilities:

Manage assigned customers/concepts and handle last mile activities to ensure customer receives product timely and accurately; collaboration with CSM that handles same concepts/customers, partners with transportation, merchandising, and contract sales teams to drive outcomes and influence customer interactions. Liaise with back office and communicate to customer regarding items such as prod credit, special orders, etc.

Liaise with local contract sales organization to implement direction, best practices via GSC; act as role model for best practice

Utilize CRM tool for account management which includes managing tasks, communicating across selling team, ensure customer data is accurate

Build and maintain customer relationships as appropriate; in person visits based on customer needs and contracts

Able to have challenging conversations with internal and external stakeholders

Responsible for appropriate escalation as needed

Education Required:

High school diploma

Education Preferred:

Bachelors degree

Experience Required:

3+ years prior outside foodservice account management or B2B sales experience

Experience Preferred:

5+ years prior foodservice account management, B2B sales experience within restaurant, GPO background

Licenses/Certifications Required:

Valid driver's license with a driving record that meets Company insurability standards

Skills and Abilities:

Knowledge of Sysco Products, ordering procedures and credit terms

Proficient with customer service management and able to partner cross-functionally

Ability to manage end to end initiatives through challenging deadlines

Excellent organizational and project management skills, including the ability to provide top notch customer service to multiple customers simultaneously

Able to thrive in a fast-paced and changing work environment

Expert in Microsoft Office

Continuously learn existing and new Sysco technologies

Demonstrated experience with and working knowledge of Sysco customers, preferred

Physical Demands:

Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of this job.

Travel Requirements:

May need to travel to visit local customers

AFFIRMATIVE ACTION STATEMENT:

Applicants must be currently authorized to work in the United States. We are proud to be an Equal Opportunity and Affirmative Action employer, and consider qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factor under federal, state or local law. This opportunity is available through Sysco Corporation, its subsidiaries and affiliates.

Management & Administrative

Position Summary: Under direction of the supervisory staff, employee will assist customers and research technical information and problems for all product lines while promoting excellent customer service and maximizin...

3w ago

Go to Apply

Security Officer - Warehouse

Allied Universal • New Braunfels, TX • 3w ago

Management & Administrative

3w ago

Go to Apply

Manufacturing Project Engineer

Caterpillar, Inc. • Seguin, TX • 12h ago

IT & Engineering

12h ago

Go to Apply

Warehouse Cleaner

ABM Industries • Schertz, TX • 21h ago

Manufacturing & Warehouse

Overview Job Summary Details: The Cleaner provides the cleaning and upkeep of an assigned area. Work Location | 6000 Schertz Pkwy Schertz, TX 78154 | Set Schedule (night and day positions) | NO THC Testing | PAID...

21h ago

Go to Apply

Sales Administrator

Aston Carter • New Braunfels, TX • 21h ago

Sales & Marketing

Job Summary: Sales Administrator We are seeking a highly motivated and detail-oriented professional with expertise in customer service, sales support, and administrative assistance. The ideal candidate will have exper...

21h ago

Go to Apply

Electrical Maintenance Technician Opportunity

Aerotek • Cibolo, TX • 21h ago

Retail & Hospitality

Electrical Maintenance Technician Opportunity Job Description 2-4 years of experience in a maintenance environment, preferably in manufacturing or a fast-paced setting. General knowledge of electrical or electroni...

21h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.