Business Support Lead II

Bank of America • Chicago, IL • 12h ago

Chicago, Illinois

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Job Description

The Planning, Controls and Governance (PCG) function within Global Information Security is responsible for business operations, finance and resource management, performance management and metrics. The PCG team is also responsible for development and implementation of an integrated GIS workforce strategy that delivers on future-state resource, location and training goals.

The Employee Experience Office & Administrative Assistant role is a member of the GIS Business Operations Team which provides onboarding, offboarding, office management, and administrative support within Global Information Security. This role will serve as the overall Employee Experience Lead for a core GIS market. Functions include three key areas of focus: Employee Experience, Administrative Assistant, and Employee Engagement. The Employee Experience function includes associate and contractor onboarding/offboarding, technology and access procurement, and general office management. The Administrative Assistant function requires day-to-day assistance to one or multiple GIS executives including calendar management, meeting coordination, and composing, signing and releasing correspondence on behalf of an executive. The Employee Engagement function includes overall GIS point of contact for any WFS engagement activities in the market. This may include events, intern coordination, and market activities.

Specific responsibilities include but are not limited to:

End to End onboarding and offboarding for all contract labor and full-time associate resources

General office management for local GIS office space (including managing seating assignments)

Submitting and tracking orders for equipment on behalf of GIS resources

Administrative support including managing and coordination of daily schedule for a critical GIS executive

Gaining a deep understanding of key applications such as Fieldglass and Ariba

Required Skills:

Demonstrated ability to interact with senior level executives

Previous Administrative Assistant experience supporting multiple executives simultaneously

Highly organized and motivated self-starter who can deliver results with minimal direction

Excellent relationship, team building and facilitation skills with the ability to drive collaboration across diverse groups

Strong leader with the ability to proactively anticipate problems and execute solutions

Proficient communicator who instills confidence with executives and their directs

Proficient in Microsoft Office tools (Excel, Power Point, Word, Outlook calendaring)

Experience with key Bank of America applications (e.g. Ariba, Fieldglass, Concur, myBusiness Travel)

Accuracy/quality control - demonstrate accuracy & thoroughness and monitor work to ensure quality

Excellent attention to detail and organizational skills

Enthusiastic attitude with ability to maximize time efficiently

Shift:

1st shift (United States of America)

Hours Per Week:

Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.

To view the "Know your Rights" poster, CLICK HERE (https://www.eeoc.gov/sites/default/files/2023-06/22-088\EEOC\KnowYourRights6.12.pdf) .

View the LA County Fair Chance Ordinance (https://dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf) .

Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy ("Policy") establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.

To view Bank of America's Drug-free Workplace and Alcohol Policy, CLICK HERE .

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. Should you be offered a role with Bank of America, your hiring manager will provide you with information on the in-office expectations associated with your role. These expectations are subject to change at any time and at the sole discretion of the Company. To the extent you have a disability or sincerely held religious belief for which you believe you need a reasonable accommodation from this requirement, you must seek an accommodation through the Bank's required accommodation request process before your first day of work.

This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.

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