Medical Assistant - Behavioral Health - Full Time

ProMedica Health System • Monroe, MI • 2w ago

POSITION SUMMARY

Functioning as a team member within a patient centric care delivery model for high quality and service within the practice setting. Able to proficiently and effectively navigate through multiple information technology platforms and applications. Renders direct patient care services under supervision demonstrating ProMedica's values to the patient.

ACCOUNTABILITIES

Reports for scheduled shifts on time and in a professional manner with regard to behavior, telephone courtesy, dress, identification, and communication with patients' colleagues, and outside agencies.

Works closely with the provider and leadership to continually improve the patient experience though daily patient care, clerical support, ongoing projects and assumes additional duties as needed in a self-directed manner.

Prepares the patient for the visit by taking vital signs, documenting and order entry within the EPIC system, arranging and coordinating support and ancillary services for patient care, preparing patient rooms for visits, stocking exam rooms, preparing schedules, and providing general support to the providers and patients. Performs specific specialized tests (i.e. pulmonary function tests, phlebotomy procedures) as needed.

Provides for a safe patient experience through adherence to clinical protocols, regulatory requirements, manufacturer standards and reports any potential equipment malfunctions or safety violations.

May support a variety of clerical office functions including calls, documentation, scanning, etc.

Within scope of Medical Assistant, demonstrates clinical knowledge and focuses on customer service to answer and triage patient telephone calls. Records complete and accurate messages and obtains necessary instructions from providers and nurses, etc. when appropriate.

Supports internal and external customers, to maintain a superior customer experience across the continuum of care through teamwork. Communicates professionally with patients, providers, and co-workers at all times. Actively participates and is engaged in staff meetings.

Collaborates with leadership and other staff to recommend changes to improve the safety, quality, and efficiency of patient care.

Performs other duties as assigned that support ProMedica's core values.

REQUIRED QUALIFICATIONS

Education: Must be a high school graduate or its equivalent.

Skills:

Able to promote a strong commitment towards achieving outstanding internal and external customer satisfaction and superior patient experience.

Able to work independently, prioritize, problem solve and work cooperatively with faculty and staff.

Certification: BLS (CPR), must present a current BLS course card from the AHA at time of employment or obtain certification within 90 days of hire

PREFERRED QUALIFICATIONS

Education: Completion of a recognized MA program at an accredited college or university.

Years of Experience: 1+ years experience in direct patient care preferred.

Certification: Applicable medical certification preferred (MA, EMT, STNA, etc...)

ProMedica is a mission-based, not-for-profit integrated healthcare organizational headquartered in Toledo, Ohio. For more information, please visit www.promedica.org/about-promedica

Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or any other legally protected category. In compliance with the Americans with Disabilities Act Amendment Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a job with ProMedica, please contact employment@promedica.org

Requisition ID: 92649

Similar Jobs

Oral Surgeon

Aspen Dental • Monroe, MI • 6d ago

Hospital & Medical

At Aspen Dental, we put you first, so you can take your career to new heights. Our best-in-class learning, and development opportunities help you stay on the leading edge of oral care. Our competitive compensation and f...

6d ago

Go to Apply

Physical Therapist PT Home Health

Elara Caring • Monroe, MI • 1w ago

Hospital & Medical

At Elara Caring, we have a unique opportunity to play a huge role in the growth of an entire home care industry. Here, each employee has the chance to make a real difference by carrying out our mission every day. Join o...

1w ago

Go to Apply

Mental Health Professional - Inpatient Psychiatry - Per Diem - Variable

ProMedica Health System • Monroe, MI • 1w ago

Hospital & Medical

ProMedica Monroe Regional Hospital offers a broad range of inpatient and outpatient services in southern Michigan and Ohio. A national leader in treatment of heart attack, congestive heart failure, pneumonia and surgica...

1w ago

Go to Apply

Administrative Assistant - Nursing Administration - Full Time - Days

ProMedica Health System • Monroe, MI • 1w ago

Hospital & Medical

This position will support our Vice President of Patient Care and CNO over our Monroe Regional and Hickman Hospitals, while being stationed at Monroe Regional Hospital. This position will also offer support to the Nursi...

1w ago

Go to Apply

Behavioral Therapist - Behavioral Health - Full Time

ProMedica Health System • Monroe, MI • 1w ago

Hospital & Medical

POSITION SUMMARY Under general direction and following established policies and procedures the Outpatient Behavioral Therapist, provides outpatient mental health/substance abuse counseling, therapy, and Employee Assis...

1w ago

Go to Apply

OPERATIONS ASSISTANT MANAGER

Dollar Tree • Carleton, MI • 3d ago

Retail & Hospitality

Store Dollar Tree Work where you love to shop! Dollar Tree is hiring in your neighborhood. Avoid long commutes and set your own course to success by applying today. We offer generous benefits, flexible work schedule...

3d ago

Go to Apply

Manufacturing Process Engineer - REQ20638

Plastipak Packaging, Inc • Dundee, MI • 4d ago

IT & Engineering

Clean Tech is looking for an experienced Manufacturing Process Engineer at our recycling facility in Dundee, MI. As Process Engineer and owner, you are a key hands on contributor to success of a recycling solutions lead...

4d ago

Go to Apply

Sales

Catholic Funeral & Cemetery Services • Monroe, MI • 1w ago

Sales & Marketing

Location: Calvary Cemetery and Resurrection Cemetery, Toledo OH Do you want to use your sales skills and do something more meaningful? Are you tired of dog-eat-dog environments and sales tricks? Is it time to work...

1w ago

Go to Apply

Elite Truck Driver - Class A - Penske Logistics

Penske • Flat Rock, MI • 1w ago

Trucking & Construction

Immediate Opportunities: Penske Elite Driver Program Earn $2550 weekly Includes $350 per diem Travel required, up to 100 percent One week of home time per month Hazmat and/or doubles endors...

1w ago

Go to Apply

OPERATIONS ASSISTANT MANAGER

Dollar Tree • Monroe, MI • 1w ago

Retail & Hospitality

1w ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.