Customer Service Associate

Big Lots Store #3065 • Bloomsburg, PA • 2w ago

Summary

As a Roses/Roses Express Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise. Other duties may include unloading trucks, processing freight, recovering merchandise and stocking shelves.

Equal Opportunity Employer.

Duties and Responsibilities:

Provides customer engagement in positive and approachable manner. Assists in maintaining a clean, well-stocked store for customers during their shopping experience. Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor. Independently stocks shelves and recovers merchandise in the store. Accurately handles customer funds and processes transactions using the POS system. Remains constantly aware of customer activity to ensure a safe and secure shopping environment. Performs all other duties as assigned in order to maintain an effective and profitable store operation.

Position Requirements:

Education: Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned. Experience: Prefer experience working in retail, hotel, restaurant, grocery or drug store environments. Physical Requirements: Ability to regularly lift up to 50lbs from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, twisting, and repetitive lifting, with or without reasonable accommodation. Availability: Ability to work flexible, full-time schedule or part-time to include days, evenings, weekends and holidays. Skills and Competencies: Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management.

Working Conditions

Retail store environment where extended periods of standing are required Retail store stockroom environment subject to fluctuations in temperature Frequent lifting and maneuvering of merchandise and displays Exposure to dust and extreme temperatures while unloading trailers Scheduled work hours may vary, to include evenings and weekends Occasional use of ladders required

Education

High school diploma preferred.

Experience

Less than 2 years: Prior retail, hotel, restaurant, grocery or drug store environments experience preferred.

WORK HOURS / SHIFT

Schedule will be discussed directly with the employer.

RATE OF PAY

Rate of pay will be discussed direction with the employer.

BENEFITS

Benefits will be discussed direction with the employer.

HOW TO APPLY

1.Click on the APPLY NOW button. 2.If emailing resume is an application method the employer wishes to use, click on the acknowledgement box & select your correct, current resume from the drop down box. You may include a cover letter. 3.Click on the CONTINUE button. Follow any additional instructions to complete the application process.

PLEASE NOTE: Eligible candidates will be contacted directly by the employer. You may review your status by clicking on & selecting:

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