At Kelly®, we're passionate about helping you find a job that works for you. How about this one? We're seeking a Customer Support Representative to work at a premier manufacturing client in East Windsor, CT. With us, it's all about finding the job that's just right.
Pay Rate: $20-$22/hour
Shift: 1st Shift (7:00 AM - 3:30 PM or 8:00 AM - 4:30 PM), Rotating Saturday shifts (7:00 AM - 10:00 AM)
Why you should apply to be Customer Support Representative :
Consistent and predictable first-shift schedule with rotating Saturday shifts
Supportive team environment with overtime opportunities available
Clear path for growth and advancement, including potential future leadership roles
Opportunity to make a real impact by supporting customers and multiple departments
What's a typical day as Customer Support Representative ? You'll be:
Maintaining direct communication with customers, addressing their needs promptly and professionally
Supporting the sales team by developing and nurturing strong client relationships
Assisting various company departments to ensure smooth operations
Performing account management functions to resolve customer inquiries and issues efficiently
Improving customer relations and ensuring customer satisfaction measures are met
Understanding and complying with regulatory requirements, and developing processes to enhance efficiency
Organizing and maintaining customer documents and files accurately
Collaborating as an effective team player, communicating politely, confidently, and persuasively
Managing workload under deadlines and working effectively under pressure
This job might be an outstanding fit if you:
Have 2-3 years of customer service experience in a structured, people-facing environment (required)
Are proficient in Microsoft Office applications, especially Word and Excel
Possess strong organizational skills with attention to detail and the ability to manage paperwork efficiently
Excel under pressure and can meet deadlines consistently
Have excellent interpersonal and communication skills
Bring a problem-solving mindset and demonstrate leadership potential
Hold a high school diploma or equivalent
What happens next
Once you apply, you'll proceed to next steps if your skills and experience look like a good fit. But don't worry-even if this position doesn't work out, you're still in our network. That means all of our recruiters will have access to your profile, expanding your opportunities even more.
Helping you discover what's next in your career is what we're all about, so let's get to work. Apply to be Customer Support Representative today!
As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Please note: The following benefits reflect Kelly's general offerings. Eligibility may vary by assignment, location, and job @type. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here (https://www.mykelly.com/help-support-working-with-kelly-us/#Benefits) for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.
Trust the office staffing pioneer.
Finding the right job isn't always easy. Kelly ® Professional & Industrial takes the guesswork out of your job search by connecting you with great opportunities that work for you. That means your schedule, your interests, and your career plan. In fact, our company created the staffing industry with the goal of connecting people with great office jobs-so you could say we're pretty good at it!
About Kelly
Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life-just ask the 300,000 people we employ each year.
Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
Kelly may use AI-powered tools during the recruitment and hiring process. For full details, including how Kelly uses AI, your rights, and how to request a reasonable accommodation, visit the Recruitment Artificial Intelligence Notice (https://www.kellyservices.com/hubfs/myKelly/Resources/Employment_Policies/Recruitment-Artificial-Intelligence-Notice.pdf?hsLang=en) .
Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly's Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.
