Claims Clerk

U-Haul • Omaha, NE • 1h ago

Omaha, Nebraska

Full time

R259511

United States

This position is not eligible for employer sponsorship. Applicants must be legally authorized to work and must not require employer sponsorship.

Location:

6910 Pacific St, Omaha, Nebraska 68106 United States of America

To ensure a fair and consistent evaluation process, candidates are expected to complete all interviews and assessments independently and without the use of artificial intelligence tools (including AI-generated responses, prompts, or real-time assistance). Use of AI throughout the application and recruiting process may result in removal from consideration. Our goal is to get to know your authentic experiences, communication style, and problem-solving approach.

This is a fully onsite position located in Omaha, Nebraska.

Repwest Insurance Company is looking for a full-time Claims Clerk for our office in Omaha, NE location. We are seeking an individual to provide administrative assistance to our Claim Department. We have a good track record of having a good promotional path if you are willing to work hard. This job is to provide administrative assistance to the Claim Department.

The successful candidate should have a good working knowledge of Microsoft Office and Outlook E-mail system. Along with logic and reasoning skills as well as good customer service skills. The candidate should have attention to detail as well as above average verbal and written communication skills. Must also have the ability to remain calm and diffuse difficult callers. A positive attitude is always a plus.

Responsibilities will include:

Completing activities that are auto populated in our claim system based on the claim @type that was reported.

Order police reports from various jurisdictions for claims.

Sending acknowledgement letters to customers and claimants.

Calling our client about damaged equipment and obtaining photos of damaged equipment.

Sending letters both regular and certified mail as directed by adjusters or supervisors.

Researching new mail or e-mails in our claim system to see if the claim has been previously reported.

Answering telephone calls for both inter office and outside callers.

Upload new mail and e-mails into the claims file electronically.

Assist co-workers, adjusters and other departments as needed.

Issuing checks to vendors.

Creating vendor codes for new vendors in our claim system.

Provide additional support and research for special projects as requested by management.

Education:

High School Diploma or Equivalent

U‑Haul Offers:

Medical insurance

Prescription drug plans

Dental & Vision plan with hearing care discounts

Get Fit Gym Reimbursement Program

Registered Dietitian Program

WeightWatchers®

CVS Virtual Care

U‑Haul Kids Program

24‑Hour Nurse Line

Wellness Program (HealthierYou initiatives & challenges)

Mindset App Reimbursement

Pet Insurance & Wellness plans

Career stability

Opportunities for advancement

Valuable on‑the‑job training

Tuition Reimbursement Program

Free online courses for personal and professional development at U‑Haul University®

401(k) Savings Plan

Employee Stock Ownership Plan (ESOP)

Company‑paid life insurance

Voluntary life insurance options

Short-Term and Long‑Term Disability

Critical Illness, Accident & Hospital Indemnity plans

Business & business travel insurance

MetLaw Legal Program

MetLife Auto & Home Insurance

LifeLock Identity Theft Protection

Dave Ramsey's SmartDollar® Financial Wellness Program

U‑Haul Federal Credit Union

Paid holidays, vacation, and sick time

You Matter Employee Assistance Program (EAP)

Discounts on cell phone plans, hotels, computers, vehicles & more

Community involvement & volunteer opportunities

U‑Haul Mothers Program (Paid maternity leave)

LI-LS1

U-Haul Holding Company, and its family of companies including U-Haul International, Inc. ("U-Haul"), continually strives to create a culture of health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire individuals who use nicotine products. The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. U-Haul has observed this hiring practice since February 1, 2020 as part of our commitment to a healthy work environment for our team.

U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.

Since 1945, U-Haul has been serving do-it-yourself movers and their households. Like many other successful ventures, the concept for U-Haul was generated out of need. After World War II, there existed the widespread need for do-it-yourself moving equipment that would be available on a one-way, nationwide basis. U-Haul co-founders L.S. "Sam" Shoen and his wife, Anna Mary Carty Shoen, recognized that need and acted upon it. Their visionary approach spread the cost of ownership among many users, facilitating the mobility of the populations of the U.S. and Canada. The covered wagon of the pioneers morphed into orange U-Haul trailers. In the process, an industry was born.

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