Human Service Worker II

FAIRFAX COUNTY • Fairfax, VA • 23min ago

Fairfax Countys Division of Public Assistance and Employment Services (PAES) is looking for compassionate and driven individuals to join our team as Human Service Worker II (HSW II).

At DFS, we are more than just a government agency - we are a crucial part of our community, dedicated to strengthening the well-being of individuals, children, and families. We do this by providing vital resources, creating partnerships, and delivering high-quality services. If youre ready to use your skills to make a positive impact, this is the opportunity for you!

Why join us?

Impactful Work: Help vulnerable populations get access to life-changing programs like SNAP, Medicaid, TANF, and more.

Diverse Community: Work with people from all walks of life in one of the most multicultural counties in the nation.

Room to Grow: Potential for advancement, training, and professional development.

Flexibility: Telework eligible after your first 30 days of employment.

Competitive Salary: Starting at $54,330.43- $90,550.51 annually.

Impactful Work: Be part of a team dedicated to uplifting underserved communities.

Growth Opportunities: Whether youre starting as an HSW II or at an entry-level position (Human Service Worker I), our training programs will prepare you for future success and promotional opportunities within the division.

Work-Life Balance: Telework options, training support, and a team-oriented environment.

[Job Description - What Youll Be Doing ]{#isPasted}

Be the first point of contact for individuals and families seeking assistance through public programs.

Conduct comprehensive assessments for medical and financial needs.

Perform in-depth phone interviews, gather necessary information, and assist clients with applications.

Interpret and explain complex federal, state, and local program policies to clients in a clear and empathetic manner.

Make referrals to other resources and services to ensure clients diverse needs are met.

Manage high caseloads in a fast-paced environment using state and local IT systems.

Your work makes an immediate difference by helping clients access public benefits, coordinating services, and offering a foundation for their future success.

[Working With Fairfax County Government Our team prides itself on inclusivity, innovation, and integrity. We are committed to a culture of equity and respect, actively building a workforce that reflects our countys diverse population.

Join the Division of Public Assistance and Employment Services (PAES) and be a part of a team that makes real, meaningful change every day. Your work matters here. Dont wait and apply now!

This position may be filled as an underfill at the Human Service Worker I level. Underfill requirements are noted below in the Employment Standards section. ]{pasted="true"}

Illustrative Duties

[(The illustrative duties listed in this specification are representative of the class but are not an all-inclusive list. A complete list of position duties and unique physical requirements can be found in the position job description.) Maintains knowledge of current public assistance and employment policies and applies, explains and interprets federal, state, and local policies to clients, service providers, attorneys, the public, and other interested parties; Conducts in-depth interviews of clients to determine and reassess eligibility of clients for financial, publicly supported medical services and/or medical public assistance programs; Performs client needs assessments to aid in making appropriate referrals to other services; Works with clients to assist with gathering the information required to establish eligibility; Compiles and maintains data and documents and may prepare written narratives to support eligibility determinations; Ensures timely processing of applications to meet client needs and program policy mandates; Authorizes public assistance (e.g., medical aid, financial assistance, food stamps) based on client circumstances and public assistance program requirements; ]{#isPasted}

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