Requisition number: 2397122
Job category: Sales/Direct Selling
Optum Insight is improving the flow of health data and information to create a more connected system. We remove friction and drive alignment between care providers and payers, and ultimately consumers. Our deep expertise in the industry and innovative technology empower us to help organizations reduce costs while improving risk management, quality and revenue growth. Ready to help us deliver results that improve lives? Join us in making healthcare work better for everyone through people-led, responsible AI while Caring. Connecting. Growing together.
The Account Executive serves as the primary commercial relationship lead for assigned provider accounts. This role is accountable for retaining existing revenue, strengthening client relationships, and identifying and advancing expansion opportunities across the Optum Insight portfolio. The Account Executive develops and executes account plans, engages provider executives and senior leaders, and coordinates cross-functional teams through opportunity development, contracting, renewal and ongoing client management.
Success in this role requires disciplined account and pipeline management, solid understanding of provider business priorities, and the ability to translate client needs into relevant Optum solutions. The Account Executive uses enterprise-approved AI tools and data-driven insights, where appropriate, to improve preparation, analysis and communication while maintaining responsible, secure and ethical AI practices.
This role will be strategically aligned to our West Region which includes the following areas: CA, NV, HI. Travel for this role will be required 25-50% of the time based on the client's need.
If you are located in CA, NV or HI, you will have the flexibility to work remotely* as you take on some tough challenges.
Primary Responsibilities:
Own the client relationship for assigned provider accounts, serving as the primary commercial lead and coordinating a consistent Optum experience
Drive new sales, upsell and expansion opportunities across the Optum Insight portfolio, including analytics, revenue cycle, clinical, automation and technology solutions
Develop and execute account plans that identify whitespace, client priorities, growth strategies and longer-range opportunities. Use enterprise-approved AI-enabled insights to strengthen research, stakeholder mapping and account preparation
Prospect for and qualify opportunities within assigned territories or accounts, maintain pipeline discipline, and keep opportunity information current in the designated CRM syste
Partner closely with the solution sales team to facilitate advancement of the sales cycle from discovery and value articulation through solution alignment, proposal development, negotiation and closing
Engage provider executives and senior leaders to understand business challenges, connect client needs to Optum capabilities, and communicate a clear, client-specific value story, including relevant AI-enabled solutions within the broader Optum portfolio
Coordinate cross-functional teams, including solution subject matter experts, product, delivery, finance and legal, throughout pursuits, contracting and client follow-through
Manage renewals and protect existing revenue by monitoring commitments, supporting issue resolution, and maintaining focus on client satisfaction and retention
Monitor client and market trends and provide internal feedback on competitive threats, solution gaps and evolving client needs. Apply sound judgment when using AI-generated insights and validate information before use
Forecast accurately and maintain timely, complete CRM updates. Leverage enterprise-approved AI tools to improve the efficiency and quality of account planning, analysis and executive-ready communication without replacing required business judgment or established controls
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
5+ years of experience in a strategic, leadership, consultant or related role within the healthcare industry where you have been responsible for driving various KPIs/metrics and growth
Demonstrated achievement of sales, revenue retention or growth targets
Experience leading executive-level client discussions and building productive relationships with decision makers and key influencers
Experience with client relationship management, issue resolution, renewals and cross-functional coordination
Demonstrated ability to manage account plans, opportunities, forecasts and CRM information with accuracy and discipline
Ability to use enterprise-approved AI tools responsibly to support research, analysis, communication and productivity, including validating outputs and protecting confidential information
Proven high level of understanding of the healthcare market, specifically health care finance, operations and provider business priorities
Ability to travel 25-50% of the time based on business needs
Currently reside in one of the following states: CA, NV, HI
Driver's License and access to reliable transportation
Preferred Qualifications:
Experience with analytics, revenue cycle, clinical, automation or technology-enabled solutions for providers
Experience working in a complex, matrixed organization and influencing partners across sales, product, delivery, finance and legal
Familiarity with Optum Insight solutions and internal sales processes, including SFGO
Solid communication, problem-solving, planning and AI fluency skills, with the ability to translate insights into clear, practical client actions
*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $75,000 - $160,000 annually based on full-time employment. This role is also eligible to receive bonuses based on sales performance. We comply with all minimum wage laws as applicable.
At UnitedHealth Group, our mission is to help people live healthier lives and help make the health system work better for everyone. Together, we are shaping the future of healthcare by harnessing technology and innovation to make care simpler to navigate, more affordable and more connected for the people we serve. We are committed to creating an inclusive workplace where everyone feels welcomed, valued, heard and respected, empowering people to bring their authentic selves to work and strengthening our collective impact through diverse talents, backgrounds, experiences and perspectives.
UnitedHealth Group and its affiliated brands are an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group and its affiliated brands are a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
