Retail Supervisor - Nike Hanover

Nike • Hanover, MD • 7h ago

ike Job Description Retail Supervisor

Location & Store Type: Nike Factory Store Hanover

Address: Hanover, MD

Hours: Full Time - 34-40 hours per week, including nights and weekends]

We believe that if you have a body, you are an athlete, which is why when you join our team as a Retail Supervisor, you are referred to as a Specialist. Are you ready to embrace it? Let's do it.

Lace Up as a Nike Retail Supervisor

As a Nike Retail Supervisor, you're the face of NIKE. Enjoy high-volume and a fast pace as your diverse experience and perspective helps guide customers in making the best decisions for them. You'll work with your team to focus on customer service and get to the win the right way.

When we say team, we mean it. We go after goals together. We support your bold ideas - and encourage you to try them out. You impact our customers' experiences daily. It's more than getting the product from door to floor; it's being part of the first-time customers find their dream pair. Those iconic moments - that's our culture. Bring your just-do-it attitude, and let's be game-changers together.

Be Rewarded for a Job Well Done

Discounts for you and your family from Nike, Converse and Jordan up to 50% off

Accrued Paid Time Off and Holiday Pay

All full-time and part-time employees working 20 hours or more per week are eligible for 401(k) Plan, CERA, Employee Assistance Program, Mental and Emotional Health, Financial Coaching and Education, Child Development Support and Caregiving Benefits starting on the day you're hired

Full-time and part-time employees working 20 hours or more per week are eligible for Health Savings Accounts and Flexible Savings Accounts after 12 months of continuous employment

The opportunity to buy Nike stock at a discount through our Employee Stock Purchase Plan (ESPP)

Access to support through Optum Employee Assistance Program at no cost for you and your family

Tuition Reimbursement up to $5,250 per calendar year for full-time Retail Associates

Information about benefits can be found here (https://careers.nike.com/total-rewards)

Putting Your Best Foot Forward

Must be at least 18 (U.S)

1 year of retail or consumer service experience

Flexibility to work nights, weekends and holidays based on store needs

Use customer service authentically to ensure customers feel seen and understood in our stores

Ability to learn and train on the latest products and technologies

Physical requirements include the ability to bend, squat, reach, climb a ladder and stand for extended periods of time with or without reasonable accommodations.

What You're Responsible For

Being enthusiastic, excited, and knowledgeable about NIKE products and services to best support customer needs

Bringing your positive attitude and passion to your teammates and customers every day

Lead by example and deliver service in line with Nike's Service Principles to bring the consumer journey to life.

Making customers feel welcome, that you care about their wants and needs, and exceed their expectations at every step of their journey

Playing by the rules and being professional, demonstrating integrity, reliability, and kindness

Operating a cash register, shipping, and receiving duties, stocking products, cleaning and building visual displays with or without accommodations

Showing up for your teammates by attending store events

mynext: Be Empowered to Grow within Nike and Create the Future

NIKE, Inc. is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, protected veteran status, or disability. NIKE is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please call +1 503-671-4156 and let us know the nature of your request, your location and your contact information.

Nike

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