120a Sparks Valley Road, Sparks Glencoe, MD
Employment Type: Full-time
Contract Type: US - Full Time
Job Family: Sales
Experience Level (for career site): Experienced Professional
Company Description
Rexel USA is one of the largest distributors of electrical products, data communication, wireless communication and related supplies in the United States. Rexel USA operates its electrical distribution business in the United States through eight Regions that go to market under various banner and trade names, including Rexel, Rexel Automation, Gexpro, Mayer, Talley and Platt Electric Supply. In addition to an online store, Rexel USA has a distribution network of over 460 warehouse storefront locations throughout the U.S.
Job Description
We are looking for an Inside Sales Manager to join our Rexel, USA team in Sparks, MD!
Summary:
The Inside Sales Manager is responsible for leading and developing an inside sales team to drive profitable growth, strengthen customer relationships, and deliver a consistent, high-quality customer experience. This role is accountable for proactive sales execution, customer retention, operational excellence, team performance, effective management of branch or sales office financial results, and adoption of Rexel digital tools that improve efficiency and customer experience. The Inside Sales Manager partners closely with internal teams, suppliers, and field sales to support customer needs, resolve issues, and expand business opportunities.
What You'll Do:
Lead, coach, and develop an inside sales team to achieve sales, service, and performance objectives
Drive proactive sales activities that increase account penetration, strengthen customer relationships, and grow profitable revenue
Manage branch or sales office financial performance, including credit administration, expense control, productivity, and other key P&L metrics
Partner with internal stakeholders, suppliers, and outside sales teams to support customer growth, pursue opportunities, and resolve customer issues
Guide the team in identifying customer needs, preparing quotes, processing orders, and ensuring follow-through through completion
Monitor order accuracy, responsiveness, service levels, and other operational metrics to deliver an excellent customer experience
Promote the adoption of company tools, systems, and digital resources that improve efficiency, sales effectiveness, and the customer experience
Foster a collaborative, accountable, and customer-focused team culture that supports continuous improvement and profitable growth
Other duties as assigned
Job Duties Disclaimer:
The information contained in this job description is intended to describe the essential job functions required of those assigned to this job. It is not intended to be an exhaustive list of all responsibilities, duties, knowledge, skills, and abilities needed to perform the job. Please note that management retains the right to assign or reassign duties and responsibilities to this job at any time. The ability to competently perform all the essential duties of the position, with or without reasonable accommodation, demonstrate commitment to effective customer service delivery, integrity, and the ability to work productively as a member of a team or work group are basic requirements of all positions at Rexel USA.
Qualifications
What You'll Need
5+ years of experience in sales
Leadership experience managing or developing sales teams preferred
Experience managing branch financial performance, including credit, expenses, and basic P&L metrics preferred
High School or GED - Required
4 Year / Bachelor's Degree - Preferred
Knowledge, Skills & Abilities
Ability to lead, coach, and develop an inside sales team to achieve sales, service, and performance goals
Strong sales, customer-service, and relationship-building skills, with the ability to identify needs and drive profitable growth
Effective communication, organization, prioritization, and problem-solving skills in a fast-paced environment
Ability to analyze sales, operational, and financial metrics to identify opportunities and improve performance
Working knowledge of quoting, pricing, order-management, credit, and core business processes
Proficiency with CRM, ERP/order-entry, e-commerce, and other digital tools that support sales effectiveness and customer experience
Additional Information
Physical Demands:
Sit: Must be able to remain in a stationary position - Constantly - at least 51%
Walk: Must be able to move about inside/outside office or work location - Occasionally - up to 20%
Use hands to finger, handle, or feel: Operates a computer and other office machinery - Constantly - at least 51%
Talk, hear, taste, smell: Must be able to use senses to effectively communicate with co-workers and clients and detect hazardous conditions - Constantly - at least 51%
Working Environment:
Travels to offsite locations - Occasionally - up to 20%
Rexel USA (A VEVRAA Federal Contractor), and its affiliated companies, is an EEO/Disabled/Veterans employer. All qualified candidates will receive consideration for employment without regard to any characteristics protected by law.
For the state of Maryland only, the pay range is $97K to $121K, depending upon qualifications, experience and other considerations permitted by law.
Our Benefits Include:
Medical, Dental, and Vision Insurance
Life Insurance
Short-Term and Long-Term Disability Insurance
401K with Employer Match
Paid vacation and sick time
Paid company holidays plus flexible personal days per year
Tuition Reimbursement
Health & Wellness Programs
Flexible Spending Accounts
HSA Accounts
Commuter Transit Benefits
Additional Optional Insurance such as Pet Insurance, Legal Assistance, Critical Illness, Home and Auto Insurance to name a few.
Employee Discount Programs
Professional Training & Development Programs
Career Advancement Opportunities - We like to promote from within
Our goal is to create a workplace where everyone feels respected, valued, and empowered to succeed as we understand that our success and innovation is enhanced by an inclusive and diverse workforce.
Rexel USA (A VEVRAA Federal Contractor), and its affiliated companies, is an EEO/Disabled/Veterans employer. All qualified candidates will receive consideration for employment without regard to any characteristics protected by law.
