Our mission is to create the Experience of a Lifetime for our employees, so they can, in turn, create the Experience of a Lifetime for our guests. We own and operate the most renowned destination resorts in the world as well as regional and local ski areas outside major cities, and connect them all through one unrivaled network. We are looking for ambitious leaders, innovators and creators to join our talented team. If you're ready to pursue your fullest potential, we want to get to know you!
Candidates for year-round positions are reviewed on a rolling basis. Applications will be accepted up to 90 days after the posting date, or until the position is filled (whichever is first).
Job Summary
The Lead Business Analyst is a senior individual contributor and functional lead on the Resort Application Development (RAD) Marketing & Finance (MarFin) team. MarFin supports the applications behind season pass and lift ticket sales, payments, pass campaigns (Auto-Renew, Final Pay), Mountain Money, pass partnerships and the financial data that flows to Accounting.
You will be the primary link between business stakeholders, operations and technology partners. You will keep these applications, their integrations and their data stable and performing, and keep them improving. You will move between business analysis, quality assurance and production support as priorities shift. You will also be the team's quality champion and a mentor to other analysts.
The team owns production support, incident response, enhancement delivery, technical debt reduction, modernization and performance work for systems that front-line resort operations depend on. Success requires strong leadership and communication, technical depth, and comfort balancing planned work with unplanned production issues.
Job Specifications:
Starting Wage: $89,348.00 - $127,640.00 + Annual Bonus
Employment Type: Year Round
Shift Type: Full Time
Minimum Age: At least 18 years of age
Housing Availability: No
Job Responsibilities:
Lead the team day to day: Run the daily stand-up, help organize and prioritize the team's workload, and lead technical working sessions with the group. Mentor and coach Business Analysts and QA Analysts, set and model best practices, and act as a trusted advisor and subject matter expert for MarFin applications. (This is a functional lead role with no direct reports.)
Own production support and incidents: Lead triage, troubleshooting, root cause analysis and stakeholder communication. Take part in the on-call rotation. Use SQL extensively to investigate issues, analyze data anomalies and validate fixes.
Deliver enhancements: Gather and document requirements, write and refine Jira stories with clear acceptance criteria, and help prioritize the backlog with business and IT partners.
Analyze integrations and systems: Trace behavior across databases, APIs, integration platforms and batch jobs, in both legacy and cloud-hosted environments. Support deployment and configuration activities.
Champion quality: Plan and perform QA, UAT and regression testing, validate releases in production, and run stakeholder demos.
Support batch, reporting and data operations: Support scheduled jobs, ETL, reporting, reconciliations and financial data investigations.
Drive continuous improvement: Identify and lead work that improves stability, performance and automation and that reduces technical debt.
Job Requirements:
Advanced SQL: writing queries, reading stored procedures & troubleshooting scripts, and analyzing data in relational databases (SQL Server preferred).
Bachelor's degree in Information Systems, Computer Science or a related field, or equivalent practical experience.
5+ years of experience as a Business, Systems or Application Analyst.
Experience leading production support and incident resolution for enterprise applications.
Ability to analyze behavior across databases, integrations, APIs and cloud-hosted services.
Strong experience gathering, documenting and refining business and functional requirements.
Experience with QA, regression and user acceptance testing.
Solid understanding of the SDLC and Agile delivery.
Exceptional written and verbal communication with technical and non-technical audiences.
Hands-on experience with:
SQL Server Management Studio (SSMS)
API testing tools such as Postman
Scheduling and ETL tools such as ActiveBatch or SSIS
SSRS or similar reporting tools
Monitoring and observability tools such as Dynatrace or Splunk
Jira and Confluence
Nice to Have :
Experience with point-of-sale, payments, retail, hospitality or resort systems.
Ability to read C#/.NET code to support investigation.
Experience with Microsoft Azure or other cloud platforms.
Exposure to release tooling such as Octopus Deploy and LaunchDarkly (feature flags).
Knowledge of PCI and SOX compliance.
Experience automated test cases.
Familiarity with integration platforms such as SnapLogic, MuleSoft or Boomi.
Experience applying AI, process automation or intelligent workflows to improve operations.
Key Competencies
Leadership and mentoring: running stand-ups, organizing workload and facilitating technical sessions
Clear communication with technical and non-technical audiences
Complex problem solving and analytical thinking
Adaptability, prioritization and time management
Comfort with ambiguity
Resilience and a solution focus during production incidents
Self-starter with a growth mindset and curiosity about new technology, AI and automation
The expected Total Compensation for this role is $89,348.00 - $127,640.00 + Annual Bonus. Individual compensation decisions are based on a variety of factors.
Job Benefits
Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
MORE employee discounts on lodging, food, gear, and mountain shuttles
401(k) Retirement Plan
Employee Assistance Program
Excellent training and professional development
Full Time roles are eligible for the above, plus:
Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
Free ski passes for dependents
Critical Illness and Accident plans
Employees can work remotely from British Columbia, Washington D.C., and the 16 U.S. states* in which we currently operate. This includes: California, Colorado, Indiana, Michigan, Minnesota, Missouri, New Hampshire, New York, Nevada, Ohio, Pennsylvania, Utah, Vermont, Washington State, Wisconsin, and Wyoming.
Please note that the ability to work in person or off-site, and the particulars related to such work, are subject to change at any time; and, accordingly, the Company reserves the right to change its policies and/or require in-person/in-office work or off-site work at any time in its sole discretion.
In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution.
We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers.
Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.
Requisition ID 518713
Reference Date: 11/05/2026
Job Code Function: Applications
