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Job Description :
Summary
The Rental Sales Representative is responsible for acting as the front line sales agent for the rental of vehicles to the Company's current lease and commercial rental accounts, as well as potential commercial rental customers. This requires the Rental Representative to work cross functionally across Sales, Marketing, Operations and Asset Management while utilizing excellent customer communication skills.
Essential Functions
Sales & Marketing:Handle sales and sales process for inbound calls as well as outbound solicitationResponsible for executing the business unit's marketing planMaintain current accurate data within the company's marketing databaseMaximize rate opportunities within the market placeResponsible for generating rental, lease and used vehicle sales leadsMaintain and expand relationships with existing customer baseAbility to maximize operational effectiveness by coordinating overall inventory levels to meet customer demandMeet overall Ryder market share by successfully executing the sales and marketing initiatives
Operations & Asset Management:Responsible for the overall profitably, operations and asset management of a rental locationAccountable for coordinating with Maintenance, Asset Management, Sales, and Marketing to ensure customer satisfactionMaintain compliance with company, local, state, federal and other regulatory agenciesComplete understanding of marketplace conditions in order to maximize utilization of the rental fleet
Customer:Drive profitable revenue growth by maintaining and growing customer relationshipsResponsible for overall satisfaction for all internal and external customersReconcile all customer concerns, issues, and disputes in order to maintain the ongoing relationship
Communication:Builds constructive and effective relationships with both internal and external customersMaintain composure when addressing stressful situationsClearly articulates Ryder's product and service offerings
Additional Responsibilities
On a voluntary basis as well as based on scheduling, the Rental Sales Representative will be required to perform the role of On-Call Representative based on work schedules as determined by Supervisor.
Performs other duties as assigned.
Skills and Abilities
Strong verbal and written communication skills
Ability to get both verbal and written communication across that has the desired effect
Goal oriented, drive for results, assertive, and deal well with ambiguity
Possesses a high degree of initiative
Must have high level of energy and be a self-motivated and self-directed person
Ability to manage multiple assignments and tasks, set priorities, and adapt to changing conditions and work assignments
Ability to focus on multiple projects and activities simultaneously
Flexibility to operate and self-driven to excel in a fast-paced environment
Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)
Demonstrates customer service skills
Qualifications
H.S. diploma/GED required
One (1) year or more sales experience required
DOT Regulated: No
Job Category: Sales Support
Our Culture & Commitment :
At Ryder, you're trusted to make an impact-while enjoying room to grow and having a voice that's heard. Our culture is built on respect, collaboration, and shared pride in doing great work rooted in innovation and safety.
Your Voice. Your Success. The Future We Build Together.
Compensation Information :
The compensation offered to a candidate may be influenced by a variety of factors, including the candidate's relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or @type. Compensation ranges for the position are below:
Pay Type :
Hourly
Minimum Pay Range:
Maximum Pay Range:
Benefits Information:
For all Full-time positions only : Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.
Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace.
All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
Important Note :
Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned.
Security Notice for Applicants:
Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat @type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through www.ryder.com/careers .
Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at careers@ryder.com or 800-793-3754.
Current Employees :
If you are a current employee at Ryder, please click here (https://wd5.myworkday.com/ryder/d/task/2998$46522.htmld) to log in to Workday to apply using the internal application process.
Job Seekers can review the Job Applicant Privacy Policy by clicking here (http://ryder.com/job-applicant-privacy-policy) .
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