Back to Jobs search

Admissions Rep

UnityPoint Health • Waterloo, IA • 27min ago

Area of Interest: Patient Care

FTE/Hours per pay period: .90

Department: Emergency Department- Logan

Shift: 3pm-11:30pm

Job ID: 189670

Overview

Patient Services Assistant

UnityPoint Health - Allen - Emergency Department

Full-Time Benefits - .9 FTE; 3pm -11:30pm

The Patient Services Assistant (PSA) is the liaison between patients, family members, providers, and healthcare team members to address patient needs or concerns. The PSA serves as a resource for patients regarding healthcare policies and programs to ensure compliance. The PSA also coordinates and provides administrative support as directed.

Why UnityPoint Health?

At UnityPoint Health, you matter. We're proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members.

Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you're in. Here are just a few:

Expect paid time off, parental leave, 401K matching and an employee recognition program .

Dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members.

Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family .

With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together.

And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience.

Find a fulfilling career and make a difference with UnityPoint Health.

Responsibilities

Greets all patients, families, physicians, and staff with a welcoming attitude and ascertains their needs.

Monitors various office needs such as nursing supplies, forms centers, new employee orientation and Epic binders weekly.

Provide accurate communication between patient and healthcare teams.

Answer phone and direct callers to appropriate resource .

Communicates and coordinates any unresolved patient/family issues promptly to clinical leadership.

Answers the patients' needs directly utilizing provided position resources.

Reports needs promptly to proper leadership.

Communicates with scheduling department any patient concerns regarding schedule or cancelations.

Serves as a resource for patients and patients' families needing direction or information.

Maintains knowledge of policies, procedures and programs as required in order to maintain compliance and brings any questions or concerns regarding compliance to the immediate attention of their department leader.

Effectively uses software applications in the course of assigned duties.

Attends and participates in department meetings and customer service trainings where warranted.

Communicate professionally with both internal and external individuals with our company mission, vision, and values in mind.

Independently apply critical thinking and problem-solving skills.

Serve as a back-up to onsite Administrative Support office duties when needed.

Qualifications

Education:

High School diploma or equivalent and be 18 years of age required .

Experience:

One (1) year previous clerical, customer service or other experience in a health care setting with general knowledge of computer skills and keyboarding required .

License(s)/Certification(s):

None.

Similar Jobs

Administrator

UnityPoint Health • Waterloo, IA • 27min ago

Area of Interest: Management FTE/Hours per pay period: 1.0 Department: Nephrology- WL Shift: 40 Job ID: 189668 Overview Clinic Administator, Nephrology Waterloo, Iowa Monday to Friday, 40 hours per week Competitive salar...

27min ago

Go to Apply

Receptionist

UnityPoint Health • Waterloo, IA • 1h ago

Management & Administrative

Area of Interest: Patient Services FTE/Hours per pay period: 1.0 Department: Nephrology- WL Shift: 40 Job ID: 189665 Overview UnityPoint Clinic Experience Specialist/Receptionist Nephrology Clinic 40/hrs per week - Full-...

1h ago

Go to Apply

Manufacturing Manager Trainee

Menards, Inc. • Shell Rock, IA • 3h ago

Management & Administrative

Position Summary: This position is responsible for learning all production, management, and supervision operations of their assigned Midwest Manufacturing production facility. Primary Responsibilities: Production Ensure...

3h ago

Go to Apply

Manufacturing Manager Trainee

Menards, Inc. • Shell Rock, IA • 3h ago

Management & Administrative

3h ago

Go to Apply

OR Registered Nurse (RN)

Amergis • Waterloo, IA • 20h ago

Hospital & Medical

OR Registered Nurse (RN) Setting: Healthcare Facilities Job Type: Travel Pay: $1246 / Week Hours: 0.00 Location: Waterloo, IA Amergis Healthcare Staffing is seeking an Operating Room Nurse responsible for scrubbing and/o...

20h ago

Go to Apply

Office Support

Robert Half • Cedar Falls, IA • 21h ago

Management & Administrative

Description Be the person who keeps everything moving. If you're the @type of person who thrives on organization, loves bringing order to chaos, and takes pride in being the go-to resource for a busy team, this could be...

21h ago

Go to Apply

(USA) Freight Flow Associate

Walmart • Waterloo, IA • 1d ago

Position Summary... What you'll do... Complies with company policies procedures and standards of ethics and integrity by implementing related action plans using the Open Door Policy: and applying these in executing busin...

1d ago

Go to Apply

Medication Access Coordinator

Trinity Health • Waterloo, IA • 1d ago

Employment Type: Full time Shift: Day Shift Description: Join MercyOne as a Medication Access Coordinator and play a key role in helping patients access the medications and therapies they need. In this impactful position...

1d ago

Go to Apply

Certified Medical Assistant

UnityPoint Health • Waverly, IA • 2d ago

Hospital & Medical

Area of Interest: Allied Health FTE/Hours per pay period: .9 Department: Family Med- Waverly (Rohlf) Shift: 9 hours a day/4 days a week Job ID: 189492 Overview Certified Medical Assistant (CMA) Waverly Clinic - UnityPoin...

2d ago

Go to Apply

Manufacturing Engineer

John Deere • Waterloo, IA • 2d ago

IT & Engineering

There are over 7 billion people on this planet. And by 2050, there will be 2 billion more... many moving into urban centers at an unprecedented rate. Making sure there is enough food, fiber and infrastructure for our rap...

2d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)