Epic Application Analyst, Referrals and Authorizations Boulder Community Health, Boulder, CO 80303
Full-Time Days, 40 hours per week Typical with extended hours as needed for project work
$32.21 - $43.83 an hour - Epic Level 1 $37.29 - $55.94 an hour - Epic Level 2 $47.60 - $71.40 an hour - Epic Level 3 *Pay levels are based on a combination of experience, skills, and certifications required.
Our mission is to provide our community with the highest value healthcare in an innovative, patient-centric environment. We have a vision of partnering to create and care for the healthiest community in the nation. The commitment to our Mission and Vision by our stellar Information Technology department has resulted in many great achievements like HIMSS Stage 7, Epic Honor Roll and Gold Stars successes, Most Wired recognition, and Best Local Employer. Come join us and feel good knowing that your work will make a difference in people's lives and be a positive contribution to the community.
The Systems Analyst - Epic is responsible for the analysis, design, implementation, education, support, and ongoing improvement of assigned Epic and related application software. The Systems Analyst - Epic will understand the functions and processes and the role of technology in customer departments at Boulder Community Health (BCH) and supported Epic Connect sites. This work will be done while maintaining and/or improving patient safety, quality, workflow, cost containment, and industry and vendor best practice. In addition, the Systems Analyst - Epic will support hospital initiatives, compliance, data for regulatory bodies and the viability of BCH.
The Systems Analyst - Epic acts as an application coordinator who is the primary support contact for each assigned application. The Systems Analyst - Epic coordinates the tracking and resolution of all issues that arise for the assigned application(s) and customers, and must be very knowledgeable about the organization's policies, procedures and business operations. Systems supported include our Epic EHR (Electronic Health Record) System for the hospital and ambulatory environments and integrated third party technologies.
This is a hybrid work team in which much of the work is done remotely, with periodic onsite requirements for onboarding and shadowing, project support, collaborative work tasks, and meetings.
Benefits: -Health insurance, including a FREE employee-only option -Dental and Vision insurance -BCH paid Life Insurance; Spouse and Dependent Life Insurance plans -Short-term and Long-term disability coverage -Health and Dependent Care Flexible Spending Accounts -Retirement plan with BCH matching contributions, and discretionary lump sum contribution -Paid Time Off -Education assistance program -Voluntary Wellness programs, to include biometrics, wellness team challenges, and much more -Staff Support Initiatives such as Sound Baths, Meditation, Massages, and Reiki -Free one-on-one retirement planning sessions -Employee Assistance Program offering 8 free, confidential counseling sessions for you and your family
Qualifications For all levels: - Bachelor's degree in Information Technology, Computer Science, or a Healthcare related field preferred. An equivalent combination of experience, education, and/or relevant IT/Healthcare certifications will be considered. -Expertise with referral and authorization processes using the Epic EHR in a hospital or clinic setting.
Level 1 - Demonstrated technical aptitude via standardized Sphinx exam required. - Epic certification or accreditation for primary supported Application(s) required within 90-days of hire date. - Up to two years of relevant healthcare or IT (Information Technology) experience preferred.
Level 2 - Demonstrated technical aptitude via standardized Sphinx exam required. - Epic certification or accreditation for primary supported Application(s) required within 90-days of hire date. - Additional Healthcare or IT Industry Certification preferred: AAHAM, HFMA, HIMSS, ITIL, RHIT, or PMP Certification. Other certifications to be considered for relevance as approved by the Director. - Additional Epic Certification, Accreditation, Proficiency in related Application(s) preferred. - One to five years of relevant healthcare IT application support experience required. - Epic user or support experience preferred. - Experience demonstrating a high level of efficiency using technology in a healthcare setting is required. - Some experience assessing and developing Healthcare IT support documentation, including Knowledge Base, Status Report, Workflow Diagram, Tip Sheet, Policy/Procedure, and Key Decision documents and communication required. - Participate in a minimum of one healthcare technology implementation/go-live or significant system upgrade required. - Previous team or project leadership experience is required.
Level 3 - Demonstrated technical aptitude via standardized Sphinx exam required. - Epic Certification or Accreditation for the primary supported application(s) required within 90-days of hire. - Epic Core Analyst Badge and one additional Epic Badge, Certification, Accreditation, or Proficiency in a related specialty required within one year of hire. - Additional Healthcare or IT Industry Certification strongly preferred: AAHAM, HFMA, HIMSS, ITIL, RHIT, or PMP Certification - More than five years of Epic application support experience required. - Experience demonstrating a high level of expertise in using technology in a healthcare setting is required. - Experience in assessing and developing Healthcare IT support documentation, including Knowledge Base, Status Report, Workflow Diagram, Tip Sheet, Policy/Procedure, Quality Control and Key Decision documents and communication is required. - Worked independently as an application coordinator on a minimum of three healthcare technology implementations / go-lives or significant system upgrades required. - Previous team or project leadership is required.
Responsibilities -Serve as the primary application support resource for end users, troubleshooting issues and coordinating resolution with internal teams and vendors. -Analyze operational workflows and business requirements to configure, optimize, and maintain Epic and related healthcare technology systems. -Design, test, implement, and validate application enhancements, upgrades, and system changes. -Lead and support technology implementation and optimization projects, including project planning, documentation, stakeholder communication, and status reporting. -Maintain system configuration, security access, and application documentation while ensuring compliance with organizational policies and standards. -Collaborate with clinical, operational, and technical stakeholders to improve workflows, system performance, and user experience. -Develop end-user training materials, provide education on supported applications, and support user adoption of new technologies.
About Boulder Community Health Boulder Community Health (BCH) is a not-for-profit healthcare organization based in Boulder, Colorado, serving the Boulder County community. Our flagship facility, Boulder Community Hospital, along with several other locations, provides comprehensive care, including acute care, emergency services, psychiatric care, and outpatient services. BCH offers a wide range of specialties, including cardiology, oncology, orthopedics, maternity, and mental health care, with a strong emphasis on patient-centered, high-quality care. We are dedicated to improving community health through advanced medical technology, evidence-based practices, wellness programs, and community outreach initiatives. BCH maintains strong partnerships with local physicians and supports public health efforts to promote healthy lifestyles and address health disparities. As a Certified Level II Trauma Center, Boulder Community Hospital provides expert emergency care for serious and complex injuries while delivering comprehensive services across the full continuum of care.
EOE/Affirmative Action/Drug-free workplace.
BCH will never conduct interviews or ask for employment documents via text.
This position has no close date. Applications will be accepted until the position is filled.
