Back to Jobs search

Service Coordinator

Pacificorp • Medford, OR • 1d ago

Service Coordinator

Date: Nov 5, 2026

Location: MEDFORD, OR, US, 97501

Company: PacifiCorp

POWER YOUR GREATNESS!

PacifiCorp is seeking customer-centric candidates to grow and sustain our commitment to a culture of customer service excellence, environmental sustainability and diversity, equity and inclusion.

General Purpose

A Service Coordinator is an employee who represents the company while working in an office setting in a service center. This position may be hired as a Service Coordinator D. This is an entry level position and must demonstrate basic clerical skills, which will include keyboard proficiency, office etiquette as well as oral and written communication skills. The determination of these qualifications will be done by test. Applicant is expected to progress through Company-provided training in the Service Coordinator role. As training progresses, the incumbent will receive additional base pay. The successful candidate will enter a two-year training program which may require overnight travel for up to a week at a time.

Responsibilities

The successful candidate will be responsible for a variety of office related tasks to support day-to-day operations at an electric utility. Some essential duties include customer communication, project tracking, data base entry and payroll processing. Other duties may include:

Manage emails, letters, packages, phones calls and other forms of correspondence.

Process paperwork for internal or external use across various work groups.

Organize and maintain project data to assist management with reporting requirements.

Assist other service coordinators as needed to meet team objectives and deliverables.

Ability to work overtime during emergency operations.

Requirements

High School or GED equivalent.

Two years customer service experience.

Proficient with Microsoft office suite.

Must be detail oriented but with a demonstrated ability to multi-task.

Successful in passing clerical aptitude test as well as a typing test at 30 WPM - required.

Ability to clearly communicate in person, in writing and over the phone.

Preferences

Have three to five years of experience in a Utility Field Operations environment.

Have two or more years of experience as a Group or Administrative Assistant.

Previous experience with SAP software and the ability to quickly learn proprietary software systems.

Excellent time management and organizational skills.

Proficient and accurate use of 10 key.

Benefits

At PacifiCorp, we understand that living a healthy lifestyle isn't just about your physical health - your mental, financial, and social wellbeing also play an important role. That's why we offer a wide range of benefits designed to help you live a more balanced lifestyle

Our benefits include:

Medical, dental, and vision insurance

401k with match fixed contributions, including a Roth and saving option. For union employees, matching contributions vary by union. For nonunion, PacifiCorp makes a fixed contribution equal to 4% of your eligible pay each year for new hires. In addition, PacifiCorp matches 100% of the first 6% you contribute.

Life insurance

Additional voluntary benefits, including pet insurance

Tuition Assistance

Mass Transit Pass for employees in our Portland and Salt Lake City Offices.

Work Life Balance

Generous Paid Time Off (PTO) - Time off varies by employee @type (Union or Non-Union)

Paid short-term disability leave and long-term disability insurance

Paid Parental Leave

Paid Bereavement Leave

Employee Assistance Program supporting mental and emotional wellbeing

For more information, please visit: https://careers.pacificorp.com/content/New-Benefits-Page/?locale=en_US

Additional Information

Req Id: 115073

Company Code: PacifiCorp #PM25

Primary Location: Portland, Oregon (100% Onsite)

Department: Power Delivery

Schedule: Full-Time

Personnel Subarea: IBEW Local 659

Hiring Range: $25.57 per hour

Employees must be able to perform the essential functions of the position with or without an accommodation.

PacifiCorp is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or religious creed, age, national origin, ancestry, citizenship status (except as required by law), gender (including gender identity and expression), sex (including pregnancy), sexual orientation, genetic information, physical or mental disability, medical condition, veteran or military status, familial or parental status, marital status or any other category protected by applicable local, state or U.S. federal law.

Unless otherwise required by law, all offers of employment are contingent upon the successful completion of a background check and drug screening including for marijuana. While marijuana is legal in several states, including Oregon, a positive test for positions in Oregon may disqualify a candidate. The company complies with the laws of Washington and California and only obtains and considers positive tests for marijuana in safety-sensitive positions or those covered by U.S. Department of Transportation regulations.

Similar Jobs

Operations Manager

Waste Connections • White City, OR • 1d ago

Management & Administrative

Operations Manager Rogue Transfer & Recycling (RTR/RMR) | Waste Connections Base Salary: $95,000 annually Annual Bonus: 30%; 15% Cash and 15% Equity Comprehensive benefits package including medical, dental, vision, 4...

1d ago

Go to Apply

Administrative Assistant - Quality Assurance

Providence • Medford, OR • 1w ago

Management & Administrative

Description With minimal supervision, provides a wide variety of administrative and secretarial assistance for one or more managers in OR QMMSS. Providence caregivers are not simply valued - they're invaluable. Join our...

1w ago

Go to Apply

Rehabilitation Technician

Veterans Affairs, Veterans Health Administration • White City, OR • 1h ago

IT & Engineering

Summary This position is assigned to the Assistant Chief of Staff of Mental Health Service providing clinical services to Veterans in the VA SORCC Domiciliary Residential Rehabilitation Treatment Programs. The incumbent...

1h ago

Go to Apply

Accounting Supervisor

Timber Products Company • Central Point, OR • 2h ago

Finance, Accounting & Banking

POSITION SUMMARY TP Trucking & Logistics began as part of Timber Products over five decades ago and has since grown into a for-hire fleet serving customers across the U.S. and Canada as both a common carrier and lice...

2h ago

Go to Apply

Client Care Supervisor

Family Resource Home Care • Grants Pass, OR • 3h ago

Join Our Team at Family Resource Home Care! At Family Resource Home Care, we provide high-quality, compassionate care that helps our clients maintain their independence and improve their quality of life. Our mission is c...

3h ago

Go to Apply

Sales Specialist

Home Depot • Grants Pass, OR • 3h ago

Sales & Marketing

Job Description Sales Specialists help customers bring their project ideas to life by offering a range of product options, providing samples, and recommending solutions-including installation and related services. Sales...

3h ago

Go to Apply

Psychologist- Behavioral Health Interdisciplinary Program (BHIP)

Veterans Affairs, Veterans Health Administration • White City, OR • 1d ago

Hospital & Medical

Summary This position is eligible for the Education Debt Reduction Program (EDRP), a student loan payment reimbursement program. You must meet specific individual eligibility requirements in accordance with VHA policy an...

1d ago

Go to Apply

Cashier

Pilot Company • Central Point, OR • 1d ago

Retail & Hospitality

Company Description Pay Rates Starting between: $15.55 - $18.18 / hour Are you passionate about team building, customer service, and meeting new people? Pilot Company offers a dynamic environment where no two days are th...

1d ago

Go to Apply

Pharmacy Technician

Veterans Affairs, Veterans Health Administration • White City, OR • 2d ago

Hospital & Medical

Summary The Pharmacy Technician (Advanced Operations) provides advanced operational pharmacy support across the full range of pharmacy service functions. The incumbent works across all areas of the operational pharmacy,...

2d ago

Go to Apply

Pharmacy Technician

Veterans Affairs, Veterans Health Administration • White City, OR • 2d ago

Hospital & Medical

2d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)