Your investigative expertise, analytical skills, and commitment to protecting people and company assets make you a great fit for our Market Investigator position. Join our dynamic team and play a critical role in identifying and resolving theft, fraud, and operational non-compliance while supporting shrink reduction initiatives and promoting a safe, secure retail environment.
About Your Role:
As a Market Investigator at Dollar Tree, you'll be responsible for protecting company assets by identifying, investigating, and resolving incidents of theft, fraud, and operational non-compliance across multiple retail locations within an assigned market. Through proactive surveillance, audits, exception-based reporting, and collaboration with store leadership and law enforcement, you'll support the company's shrink reduction strategy while promoting a culture of integrity, accountability, and operational excellence.
Reporting to the Zone Asset Protection Director or Regional Asset Protection Manager, you'll partner closely with Field Managers, Corporate Business Partners, and store teams to strengthen Asset Protection practices, reduce losses, and maintain a safe environment for associates and customers.
Your day-to-day job duties include, but are not limited to, the following:
Shrink Reduction, Audits & Investigations
Support and lead the company's Shrink Reduction Strategy across assigned stores.
Conduct store visits, Non-Negotiable Audits, and Asset Protection Audits, evaluating store performance against established standards.
Report audit findings and recommendations to Store Managers, Field Managers, the Zone Asset Protection Director, and Corporate Management.
Lead efforts to identify, investigate, and resolve internal theft, fraud, and inventory losses.
Utilize exception-based reporting to monitor POS alerts, district cash and sales losses, and cash or inventory loss trends.
Conduct in-store surveillance using Asset Protection tools to identify potential internal integrity issues, safety concerns, operational deficiencies, and loss opportunities.
Conduct General Loss Interviews in high-shrink locations.
Investigate suspected fraudulent activity and communicate findings to Asset Protection Business Partners.
Training, Compliance & Operational Support
Train Store Managers and Assistant Store Managers on company policies and procedures related to Shrink, Cash Management, Asset Protection, Physical Security, Workplace Violence Prevention, Safety, and Robbery/Burglary Prevention.
Plan and facilitate employee training on Asset Protection policies, procedures, and operational compliance.
Ensure assigned stores follow and effectively implement company policies and procedures.
Identify opportunities to strengthen operational controls, improve physical security, and reduce losses.
Incident Response & Law Enforcement Partnership
Support investigations involving robberies and burglaries, escalating cases to the Major Crimes Team as appropriate.
Assist with Workplace Violence investigations and threat assessments as needed.
Investigate repeat theft incidents and Organized Retail Crime (ORC) cases, escalating significant matters to the Major Crimes Team.
Build and maintain productive partnerships with local law enforcement agencies through external blitzes, partnership initiatives, and National Night Out events.
Collaborate with Human Resources, Legal, People Solutions, and other business partners on internal investigations as applicable.
Physical Security & Continuous Improvement
Ensure Asset Protection equipment is operational and effectively utilized, including CCTV systems, Exit Alarms, Burglar Alarms, and Smart Safes.
Recommend improvements to physical security measures and operational practices to reduce losses.
Assist with special projects supporting stores within the assigned market.
Identify opportunities to improve investigative processes, store compliance, and shrink reduction initiatives.
Complete additional projects and assignments as needed.
Your Required Skills and Experience:
High school diploma or equivalent required.
Three or more years of experience in a retail Asset Protection or investigative role.
Wicklander-Zulawski Basic Interview Training (provide month, date, and instructor or certificate) or a minimum of three years of experience conducting investigations and interviews.
Proven organizational, analytical, and problem-solving skills.
Proficiency in Microsoft Office, including Outlook, Word, and Excel.
Strong communication and interpersonal skills with the ability to collaborate effectively with store leadership, corporate partners, and law enforcement.
Ability to travel locally and overnight as business needs require.
Valid driver's license required.
Ability to work a flexible, full-time schedule, including days, evenings, weekends, and holidays.
Preferred Requirements:
College education.
Experience conducting internal theft, fraud, and retail Asset Protection investigations across multiple store locations.
Experience utilizing exception-based reporting, POS analytics, and investigative surveillance tools.
Knowledge of retail shrink reduction strategies, operational compliance, and Organized Retail Crime investigations.
Experience partnering with law enforcement and cross-functional business teams to support investigations and loss prevention initiatives.
Start Rate = $77,000 - $84,500 based on experience plus 10% bonus.
The company offers Health, Dental, & Vision, a flexible spending account, life and disability insurance benefits, a 401k plan, PTO, paid holidays annually, and an employee stock purchase plan.
Our success is a team effort -
when we reach our goals, you'll be eligible for a yearly bonus!
Your Perks and Benefits:
We offer a wide variety of rewards to support your health, wealth, and mental well-being. In addition to medical, pharmacy, dental, and vision insurance, we offer:
Employee Assistance Program
Retirement plans with matching contribution
Employee Stock Purchase Program
Educational Assistance
Access to PerkSpot, an employee discount platform for goods and services
And much more!
Who We Are:
At Dollar Tree, we make a difference in the lives of our customers every day by exceeding their expectations and delivering value-it's what our business is built on. Our associates play an important role in this commitment by embracing change and showing up for their teams and their communities.
We see an exciting path forward as our company continues to grow and transform-and we know that this path starts with you.
Join our team today and discover The Value of You .
Dollar Tree is an Equal Opportunity Employer committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities.
This job specification should not be construed to imply that these requirements are the exclusive standards of the position. This is not to be considered a complete list of job duties, which may be amended from time to time at the discretion of Dollar Tree. Incumbents will follow any other instructions and perform any other related duties as may be required by their supervisor.
Please note, this job description is not a contract of employment and may be modified to meet evolving business needs. Employment at Dollar Tree is at-will, meaning that either the employee or the company may terminate the employment relationship at any time, with or without cause or notice.
Full time
Denver, Colorado
Asset Protection
Dollar Tree
