Position Summary
We are seeking a customer-focused and detail-oriented Account Manager to support existing business-to-business (B2B) customer accounts through pricing, quoting, order management, and day-to-day account support activities. This role is ideal for someone who enjoys building relationships, solving customer challenges, and managing multiple priorities in a fast-paced environment.
Unlike traditional sales positions, this role does not require cold calling. Most customer interactions occur through email, order management systems, and inbound customer inquiries. The position is approximately 50% quoting and pricing and 50% order entry and account support, requiring strong organizational skills, attention to detail, and the ability to effectively manage a high volume of requests.
The Account Manager serves as a key liaison between customers, Outside Sales Representatives, branch operations, engineering, purchasing, quality, and vendors to ensure a seamless customer experience.
Key ResponsibilitiesCustomer Account Management
Serve as the primary point of contact for assigned customer accounts.
Build and maintain strong relationships with customers through proactive communication and responsive support.
Manage customer inquiries regarding pricing, product availability, order status, delivery schedules, and technical specifications.
Resolve customer concerns and coordinate solutions with internal teams to ensure customer satisfaction.
Support customer retention efforts and identify opportunities for account growth through upselling and cross-selling initiatives.
Quoting & Pricing
Prepare, review, and manage customer quotes, RFQs, project bids, and contract pricing requests.
Develop and maintain account-specific pricing strategies aligned with volume commitments, margin goals, and business objectives.
Ensure pricing accuracy and consistency across customer accounts and contracts.
Review customer agreements and pricing structures to support profitability and long-term account success.
Order Entry & Administration
Process customer orders accurately and efficiently within CRM and order management systems.
Verify pricing, quantities, delivery requirements, and product specifications before order submission.
Monitor open orders and proactively communicate updates regarding inventory, lead times, and shipment schedules.
Maintain accurate customer records, account details, and pricing information within Salesforce.
Cross-Functional Collaboration
Partner closely with Outside Sales Representatives to support customer accounts and communicate customer feedback.
Coordinate with operations, purchasing, engineering, quality, and vendor partners to resolve issues and ensure successful order fulfillment.
Support product changes, regulatory requirements, and technical requests as needed.
Facilitate communication between internal departments to ensure timely resolution of customer concerns.
Business & Product Knowledge
Develop a strong understanding of company products, applications, industry standards, and market trends.
Stay informed on competitor offerings and customer needs to provide value-added support.
Assist customers in identifying the best products and solutions for their applications.
Required Qualifications
High School Diploma or GED required.
Minimum of 2 years of experience in one or more of the following:
Account Management
Inside Sales
Customer Service
Order Management
Sales Support
Strong computer proficiency, including Microsoft Office applications.
Experience working within CRM, ERP, or order management systems.
Excellent verbal and written communication skills.
Strong attention to detail and organizational abilities.
Ability to manage multiple priorities while maintaining a high level of accuracy.
Ability to thrive in a fast-paced customer-focused environment.
Job Type & Location
This is a Contract to Hire position based out of Saint Paul, MN.
Pay and Benefits
The pay range for this position is $24.04 - $28.85/hr.
Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)
Job Type & Location
This is a Contract to Hire position based out of Saint Paul, MN.
Application Deadline
This position is anticipated to close on Nov 20, 2026.
Workplace Type
This is a fully onsite position in Saint Paul,MN.
About Aston Carter
Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® Platinum Award winner for both client and talent service.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.
San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.
Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.
