This role is not eligible for sponsorship AND is four days onsite hybrid at our N. Scottsdale office *
Who are we looking for?
Choice Hotels, one of the world's largest lodging franchisors, has an exciting new opportunity as our Senior Governance, Risk & Compliance (GRC) Analyst in the Technology Governance & Service Delivery team. The Technology Governance & Service Delivery team is the group that keeps Choice's technology safe, compliant, and well run by managing technology risk, security and regulatory controls, policies, and audits. As a key member of our Technology Governance & Service Delivery team, you will lead the risk assessments, control reviews, and audits that protect our business, our franchisees, and our guests' data.
Are you analytical, self-directed, and a trusted communicator who can turn complex regulatory requirements into practical action? We invite you to apply today for our Senior Governance, Risk & Compliance (GRC) Analyst role today and #MakeItYourChoice.
Your Responsibilities
Independently lead technology and enterprise risk assessments, identifying emerging risks, evaluating their impact and likelihood, and recommending practical treatment strategies
Partner with business and technology owners to assign accountability and track risks through to remediation
Lead reviews of control design and operating effectiveness aligned with PCI (Payment Card Industry), SOX (Sarbanes-Oxley), NIST CSF (National Institute of Standards and Technology Cybersecurity Framework), and related frameworks
Serve as a primary point of contact for external auditors, from planning and walkthroughs to evidence coordination and remediation tracking
Monitor regulatory, contractual, and industry standards changes, translate them into clear control expectations, and recommend process improvements
Own technology GRC policies and lead the full policy lifecycle: drafting, stakeholder review, approval, rollout, and periodic refresh
Design and maintain dashboards, metrics, KPIs (key performance indicators), and KRIs (key risk indicators) that give leaders clear visibility into risk, and present trend and root-cause insights to leadership and governance forums
Own and update risk and compliance training content and report on completion and exceptions
Mentor junior analysts and drive continuous improvement and standardization across GRC processes
Your Experience, Skills & Competencies
Bachelor's degree in Information Systems, Business, Accounting, Cybersecurity, or related field required, or equivalent experience
At least 7 years' experience in Governance, Risk & Compliance, IT audit, cybersecurity, or related fields, including leading risk assessments, control testing, and audit engagements with minimal supervision
Proficient in Microsoft Outlook, Excel, PowerPoint and Word
Deep working knowledge of frameworks such as SOX, PCI, NIST CSF, ISO 27001, and SOC 2
Experience with ServiceNow Integrated Risk Management (IRM) is preferred
Demonstrates key competencies to include advanced analytical and critical thinking, influencing senior technical and non-technical stakeholders, and clear written and verbal communication, including executive-level reporting
Your Team
This role will reside in our Scottsdale, Arizona office. It is an individual contributor role that will report to the Senior Manager, GRC. You will have peer teammates and collaborate with cross functional departments such as Technology, Internal Audit, Legal, and Privacy on a regular basis.
This role is not eligible for sponsorship
Choice prioritizes our associate wellbeing by offering a comprehensive benefits program that is both competitive and flexible to help you achieve your wellbeing goals - here are just a few:
Competitive compensation and benefits, including medical, dental, and vision coverage
Leave and paid time-off for holidays, vacation, personal, family, volunteer, sick, jury duty, bereavement, military, and religious observance
Financial benefits for retirement and health savings
Employee recognition programs
Discounts at Choice hotels worldwide
About Choice
Choice Hotels International, Inc. (NYSE: CHH), is one of the largest lodging franchisors in the world. With 7,500 hotels in 45+ countries and territories, we offer a range of high-quality lodging options in the upper upscale, upper midscale, midscale, extended stay, and economy segments. We're the hotel company for those who choose to bet on themselves - the striver, the dreamer, the entrepreneur - because that's who we are, too.
At Choice, we are united by the simple belief that tomorrow will be even better than today - for associates, our company, and our franchisees. At our worldwide corporate headquarters in North Bethesda, Maryland, at our technology center in Scottsdale, Arizona, and through our associates around the globe, every voice is heard and every idea is listened to, no matter what area of the company they come from. We are united in supporting the entrepreneurial dreams of our thousands of franchise owners, which propels us forward - giving our work at Choice a purpose larger than our business.
Our corporate office locations:
North Bethesda, MD - Located at Pike & Rose (https://pikeandrose.com/) , our worldwide headquarters is less than 15 miles from Washington, D.C., one block away from the North Bethesda Metro station, with easy access to I-495, complimentary parking, electronic charging stations, restaurants and retail.
Scottsdale, AZ - Located at the northwest corner of Loop 101, the Scottsdale office is home to our technology, eCommerce and customer service organizations, with easy access to complimentary parking, electronic charging stations, restaurants and retail.
Minneapolis, MN - Select roles are based in our Minneapolis office on Highway 394, near the intersection with Highway 100, only five minutes from downtown.
Field/Remote - Select roles designated as field/remote will require associates to work from a home office, connecting virtually with Choice team members and leadership on Zoom, with possible required travel depending on the role.
Choice's Cultural Values
Welcome and Respect Everyone | Be Bold | Be Quick | Listen | Be Curious | Show Integrity
Choice's Leadership Principles
Act with Intention | Lead with Authenticity | Grow & Deliver
CONNECT THE WORLD THROUGH THE POWER OF HOSPITALITY
We bring together the people, brand and technology that enable the success of others - welcoming every guest, every partner, everywhere their journey takes them.
Visit http://careers.choicehotels.com to learn more.
