Job Summary Competitive pay and great mountain benefits. Apply now
and get the chance to work in a busy, high energy environment this
Winter. Sell food and beverage items for guests visiting the ski area:
outside and in restaurant. Essential Duties and Responsibilities -
Promote a positive interaction and experience with dining guests. -
Assist guests in the selection and purchase of food & beverages. - Know
basic ingredients and how the food is prepared. - Know all of the menu
items including pricing and availability. - Know all discounts, special
pricing, or other daily promotions. - Inform kitchen of any known food
allergy concerns. - Take food and beverage orders and process them in
POS system. - Check patron\'s ID\'s to ensure their age for consumption
of alcohol. - Communicate with kitchen and bar to assure accuracy of
orders. - Communicate with guests on delays or shortages. - Deliver food
and beverages to tables, both indoor and outdoor. - Ensure guests have
complete satisfaction in their dining experience. - Handle customer
complaints in a professional and diplomatic way. - Verify that each
guest has paid the correct price for their purchase. - Process cash and
credit card transactions accurately & efficiently. - Present nightly
deposit to Manager. - Complete sales reports and accounting forms for
back office. - Collect dirty dishes, clear and reset tables as guests
leave. - Maintain counters, floor and food service area clean and
sanitary. - Serve at special resort events, large gatherings or
weddings. - Perform other tasks as assigned by manager. Minimum
Qualifications (Knowledge, Skills, Abilities) - Tip Certification
required. - Skilled in providing excellent customer service. - Working
knowledge of computers or POS software programs. - Able to count cash
and perform simple mathematical functions. - Able to work well under
fast paced and busy circumstances. - Neat and professional appearance. -
Portray a positive company image. - Cashier or server experience
preferred but not required. - High energy and stamina required. - Able
to identify and perform other tasks during non-busy times. Core
Competencies - Communication: Communicate ideas effectively and
actively listen. - Friendly Service: Treat people courteously and
respond in a helpful manner. - Teamwork: Interact with team members
effectively put company goals first. Physical Demands - This is a
physically demanding position. - Must be able to lift up to 50 pounds, -
Must be able to climb stairs, lift, reach & carry items repetitively. -
Must be able to stand and walk for long periods of time. Requirements:
Shift Requirements: - Hours may include late afternoon and evening
shifts. - Frequent weekend and holiday shifts. - May work off-site for
special events (i.e. Warfield House weddings). Age Requirements:
Applicants must be at least age 18.
