Job Description Summary
The Sr Manager - Digital Operations (DTSL) role is required to lead the digital technology agenda for the site and ensure stable, secure, and effective operations that directly support safety, quality, delivery, and cost outcomes. The role is responsible for coordinating and prioritizing digital initiatives, managing risk (e.g., system outages, cybersecurity, and data integrity), and driving continuous improvement. In addition, provide the site with consistent people leadership for its DT team, managing talent development and succession planning, and be the primary point of contact connecting site leadership, central DT, and cross-functional partners.
Job Description
Roles and Responsibilities:
Work independently, at the same time collaborating with all other roles within the team to ensure project meets organizational standards and customer needs.
In this role, you will:
Manage Day to Day DT Operations for West Jefferson, NC Location
Interact with internal and/or external customers and product managers to understand customer needs and timelines
Collaborate with development and operations teams. Support them with scope considerations and project requirements
Demonstrate increasing understanding of project management
Demonstrate superior knowledge of software development life cycles to collaborate with Build and Release teams
Ensure that releases meet quality standards and functional requirements
Work with fellow team members and provide subject matter expertise to diagnose bugs and formulate solutions during testing cycles as well as during and after the project is deployed in production
Show increasing understanding of the technology stack and its impact on the final product
Demonstrate awareness of industry trends and domain expertise
Demonstrate ability to influence customers and project managers through persuasion and influencing
Minimum Qualifications:
Bachelor's degree from accredited university or college with minimum of 5 years of professional experience OR Associates degree with minimum of 8 years of professional experience OR High School Diploma with minimum of 10 years of professional experience
Minimum 5 years of professional experience in Digital Technology Operations
Note: Military experience is equivalent to professional experience
Eligibility Requirement:
Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job.
Desired Characteristics:
Collaborate with business and functional partners and technology leadership in specifying requirements
Drive technology discussion and strategy in line with business needs
Define execution plan and approach based on project scope, expected timeline and available budget/resources
Facilitate convergence of functional and technical knowledge and build project teams
Manage external vendors as required
Ensure pre-defined project management processes and practices are followed.
Drive simplification and improvement as necessary
Support execution team with resolution of roadblocks and interdependencies.
Partner with technical and functional teams external to the project to ensure their tasks are completed as required
Manage project risks, scope changes and other non-standard events throughout the life of the project
Manage stakeholder communication and progress reporting
Ensure quality of deliverables is verified and matching stakeholder expectations
Track project outcomes realization and customer satisfaction levels through established metrics against service level. Ensure lessons learned are collected
Evangelizes how our technology solves customer problems from a technology and business perspective
Experience in customer engagement to facilitate requirements
Has the ability to break down problems and estimate time for development tasks
Has the ability to make basic technology choices based on experience
Has initiative to stay current on technology trends
Demonstrates the initiative to explore alternate technology and approaches to solving problems
Skilled in breaking down problems, documenting problem statements and estimating efforts
Has the ability to analyze impact of technology choices
Proactively identifies and removes project obstacles or barriers on behalf of the team
Shares knowledge, power, and credit, establishing trust, credibility, and goodwill
Able to work well with global teams, including time-zone flexibility
Ability to take ownership of tasks
Ensures understanding of issues and presents clear rationale
Continuously measures deliverables of self and team against scheduled commitments
Strong oral and written communication skills
Strong interpersonal skills
Effective team building and problem-solving abilities
This role requires access to U.S. export-controlled information. Therefore, employment will be contingent upon the ability to prove that you meet the status of a U.S. Person as one of the following: U.S. lawful permanent resident, U.S. Citizen, have been granted asylee or refugee status (i.e., a protected individual under the Immigration and Naturalization Act, 8 U.S.C. 1324b(a)(3)).
Additional Information
GE Aerospace offers a great work environment, professional development, challenging careers, and competitive compensation. GE Aerospace is an Equal Opportunity Employer (https://www.eeoc.gov/sites/default/files/2022-10/22-088\EEOC\KnowYourRights\10\20.pdf) . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
GE Aerospace will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable). Employees may also be subject to random and reasonable-suspicion drug and alcohol testing.
Relocation Assistance Provided: Yes
GE Aerospace is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
