Care Coordinator - Commack

Stony Brook University • Commack, NY • 2h ago

Required Qualifications (as evidenced by an attached resume):

Bachelor's degree (foreign equivalent or higher). In lieu of a Bachelor's degree, any combination of higher education and/or administrative experience in a healthcare setting totaling four (4) years may be considered. One (1) year of full-time administrative experience in a healthcare setting. Experience working with Microsoft Word and/or Excel. Experience maintaining spreadsheets, data-entry, navigating electronic medical records and/or databases.

Preferred Qualifications:

Experience in electronic clinic scheduling. Experience with assisting patients in navigating healthcare systems, healthcare insurance and/or public healthcare programs. Experience working with patients with comorbid health issues, including cancer, PTSD, sleep apnea and dementia. Experience and/or knowledge of the program standards of the World Trade Center Health Program.

Brief Description of Duties:

The care coordinator will work as part of the member services team that supports 9/11 responders. The role will require working with confidential information and the need to work with families and patients on sensitive health issues. The care coordinator plays a vital role in the call center interacting with members, assessing their needs and assisting the patient with navigating the Program's resources. The candidate must possess a high level of professionalism and have excellent communication skills.

Duties:

Provide Administrative Clerical Support: Work in collaboration with the case management team and care providers to provide administrative and clerical support. Schedule and maintain schedules for case management and other special programs, such as nutrition. Assist with creating and maintaining spreadsheets and databases for provider and community resources such as behavioral health services, disease care management specialist, home care providers. Produce and maintain thorough, accurate and timely documentation, including notes in the Electronic Medical Records (EMR) system. Documentation of interactions with members with details about services provided and topic and outcome of call.

Provide Direct Care Coordination: The position is part of call center that provides assistance to a variety of inquiries and assists in navigating care for referrals, durable medical equipment, and authorizations. Follow-up with patients, provider offices and internal staff to ensure access to care and efficiency in care delivery. Educate patients and families to understand WTC Program and limitations in coverage. Assist with care coordination activities including referrals, authorizations, transition care planning, integrated care delivery, and follow-up. Assist with members pre-screenings assessments, face to face assessments, and acuity assignment. Regularly collaborate with case management, coordinate, and communicate with member providers, mental health providers, and family members. Attend and participate in meetings and training sessions, as required. Provide coverage for the case management department in various concentrations.

Other Duties as Assigned.

Special Notes:

The Research Foundation of SUNY is a private educational corporation. Employment is subject to the Research Foundation policies and procedures, sponsor guidelines and the availability of funding. FLSA Non-Exempt position, eligible for the overtime provisions of the FLSA.

The incumbent must be willing to work and travel between the Westbury and Commack clinic locations. Occasional Evenings and Saturdays will be required.

For this position, we are unable to sponsor candidates for work visas.

Resume/CV and cover letter should be included with the online application.

Stony Brook University is committed to excellence in diversity and the creation of an inclusive learning, and working environment. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, familial status, sexual orientation, gender identity or expression, age, disability, genetic information, veteran status and all other protected classes under federal or state laws.

If you need a disability-related accommodation, please call the university Office of Equity and Access (OEA) at (631) 632-6280 or visit OEA (https://www.stonybrook.edu/commcms/oea/) .

In accordance with the Title II Crime Awareness and Security Act a copy of our crime statistics can be viewed here (https://www.stonybrook.edu/police/) .

Visit our WHY WORK HERE (https://www.stonybrook.edu/jobs/working-here/) page to learn about the total rewards we offer.

The starting salary range (or hiring range) to be offered for this position is noted below, it represents SBU's good faith and reasonable estimate of the range of possible compensation at the time of posting.

LI-SA1

Job Number: 2602076

Official Job Title: : Administrative Assistant II

Job Field : Administrative & Professional (non-Clinical)

Primary Location : US-NY-Commack

Department/Hiring Area: : Dept. of Med. - World Trade Center Health Program

Schedule : Full-time

Shift : Day Shift Shift Hours: : 8:30a.m. - 4:30p.m. :

Posting Start Date : Nov 2, 2026

Posting End Date : Nov 16, 2026, 11:59:00 PM

Salary: : $60,000-$70,000

Appointment Type: : Regular

Salary Grade: : N7

SBU Area: : The Research Foundation for The State University of New York at Stony Brook

Req ID: 2602076

Similar Jobs

2nd Class Electrical and Instrumentation Technician - $3,500 Sign on Bonus!

WIN Waste Innovations • Bridgeport, CT • 26min ago

Hospital & Medical

WIN Waste Innovations is looking for an Electrical and Instrumentation Technician who is skilled, detail oriented, and self-motivated individual. The basic function of the E&I Technician is to install, troubleshoot,...

26min ago

Go to Apply

ERSNETA Electrical Testing Technician SIGNON UP TO $10K

Vertiv Corporation • Plainview, NY • 30min ago

Hospital & Medical

Job Description Field Engineer - Electrical Testing (NETA Level III/IV) Company: Vertiv (ERS / HVM) Location: Atlanta, GA Travel: Up to 75% (regional and national project assignments) Employment Type: Full-Time Compensat...

30min ago

Go to Apply

ERSNETA Electrical Testing Technician SIGNON UP TO $10K

Vertiv Corporation • Plainview, NY • 35min ago

Hospital & Medical

Job Description Field Engineer - Electrical Testing (NETA Level III/IV) Company: Vertiv (ERS / HVM) Location: Texas Travel: Up to 75% (regional and national project assignments) Employment Type: Full-Time Compensation: U...

35min ago

Go to Apply

Electrical Engineer

Adecco US, Inc. • Plainview, NY • 1h ago

IT & Engineering

Job Description Role and Responsibilities Designs electrical equipment, components, products, and systems for aerospace and defense. Prepares schematics, bills of materials, printed circuit boards, wiring harness, and as...

1h ago

Go to Apply

Post Doc Research Trainee

Northwell Health • New Hyde Park, NY • 1h ago

Req Number 202112 Job Description Assists in performing investigative research under the mentorship in a particular area(s) of study. Publishes and presents data in a timely manner. Works collaboratively with other inves...

1h ago

Go to Apply

Healthcare Management Program (HMP) Internship

FlexStaff • New Hyde Park, NY • 1h ago

Hospital & Medical

Req Number 200929 As a Summer Associate in our Healthcare Management Program (HMP) internship, you'll have the chance to develop the vital skills, knowledge and experience necessary to become a leader in the dynamic heal...

1h ago

Go to Apply

Sr Manager Finance

Henry Schein, Inc • Melville, NY • 2h ago

Finance, Accounting & Banking

KEY RESPONSIBILITIES: Manage post-closing finance relationships and serves as liaison for management of subsidiaries, recent acquisitions and partnerships, when appropriate. Partner closely with business leaders to defin...

2h ago

Go to Apply

Full Time Administrative Support Assistant - Bohemia

Northwell Health • Bohemia, NY • 2h ago

Management & Administrative

Req Number 196694 Job Description Performs diversified clerical duties related to the operational needs of the office/department. Job Responsibility Performs diversified clerical duties which may include, but are not lim...

2h ago

Go to Apply

Administrative Support Assistant

Northwell Health • Greenlawn, NY • 2h ago

Management & Administrative

Req Number 201879 Job Description Performs diversified clerical duties related to the operational needs of the office/department. Job Responsibility Performs diversified clerical duties which may include, but are not lim...

2h ago

Go to Apply

Administrative Support Assistant

Northwell Health • New Hyde Park, NY • 2h ago

Management & Administrative

Req Number 198291 Job Description Performs diversified clerical duties related to the operational needs of the office/department. Job Responsibility Shift details; 8:00-4:30 or 8:30-5:00 Performs diversified clerical dut...

2h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)