Benefits and Leave Administration Specialist

Chesapeake Utilities Corporation • Athens, OH • 4d ago

Description

**Benefits and Leave Administration Specialist Hybrid within Service Territory: OH, PA, DE, NC, SC, GA, FL

Your role in our success will be:**

Administers employee benefits and coordinates leave and disability cases from intake through return to work for a multi-state workforce. Serves as a resource for employees, managers, HR, Payroll, Finance, carriers, and third-party administrators. Manages complex cases, supports enrollment and eligibility, completes employment and income verifications, reconciles benefit data, and escalates vendor issues. Supports accurate, consistent administration under Company policies and applicable federal, state, and local requirements, exercising sound judgment, thorough documentation, confidentiality, and strong employee service.

What makes us great

At the heart of our Company is a dedication to delivering energy that drives progress. We put people first, work to keep them safe and build trusting relationships.

What youll be working on:

Manages multi-state leave and disability cases from intake through return to work, including FMLA, non FMLA, Company, parental, military, jury duty, personal, workers' compensation-related, short- and long-term disability, and applicable state and local paid or protected leaves.

Coordinates leave status, documentation, pay, benefit continuation, premium payments, and return-to work planning with employees, managers, HR Business Partners, Payroll, administrators, carriers, and workers' compensation partners; explains procedures, deadlines, and resources without providing medical diagnoses or legal advice.

Monitors leave approvals, denials, certifications, recertifications, extensions, intermittent usage, exhaustion and return dates, restrictions, and fitness-for-duty documentation; follows up on outstanding items and coordinates accommodation documentation and the interactive process with HR leadership and HR Business Partners.

Reconciles leave records across HRIS, timekeeping, payroll, vendor, and carrier systems; coordinates corrections, state leave filings, employer responses, wage information, and benefit offsets with vendors and state agencies.

Administers health and welfare programs, including medical, prescription drug, dental, vision, life, disability, health savings and flexible spending accounts, COBRA, voluntary benefits, wellness, and retiree benefits; supports retiree enrollment, billing, communications, issue resolution, and annual Open Enrollment.

Supports new-hire and annual Open Enrollment, qualifying life events, dependent eligibility, beneficiary changes, evidence of insurability, terminations, and reinstatements; reviews transactions and documentation for completeness, eligibility, timeliness, and consistency across systems.

Responds to employee and retiree inquiries through the benefits inbox, telephone, meetings, and consultations; partners with carriers and vendors to resolve eligibility, enrollment, claims, billing, ID card, deduction, access issues and communicates resolutions and next steps.

Audits benefit eligibility files, carrier feeds, payroll deductions, evidence-of-insurability decisions, enrollment confirmations, and vendor reports; coordinates and validates corrections, reconciles invoices, and prepares monthly benefit cost, enrollment, and stop-loss information for Finance and other stakeholders.

Coordinates tuition reimbursement eligibility reviews, documentation, approval routing, payment support, and records; presents benefits information during orientation, Open Enrollment, and educational sessions and develops employee communications and job-aids.

Completes employment, income, benefit, and leave verifications after confirming appropriate authorization and permitted disclosures; coordinates unemployment claims, child support orde

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