Claims Advocate, Construction & Infrastructure

AON SERVICE CORPORATION • New York, NY • 2h ago

Are you an experienced construction claims professional who understands the challenges encountered by general contractors?Do you have hands-on experience with construction-related general liability insurance claims, job-site accidents, risk transfer, coverage analysis, construction defect cases, and litigated matters?This is a remote-based role with the flexibility to work virtually or from an Aon office.Aon is in the business of better decisionsAt Aon, we shape decisions for the better to protect and enrich the lives of people around the world.As an organization, we are united through trust as one inclusive team, and we are passionate about helping our colleagues and clients succeed.What the day will look likeAs a Construction Claim Advocate, you will advocate for general contractors and other construction clients throughout the claim and dispute-resolution process, helping them navigate all aspects of general liability claims arising out of. You will evaluate coverage and contractual risk-transfer opportunities, coordinate with insurers, and counsel, and keep matters moving toward effective resolution.Problem solving, responsiveness, and follow-through are critical. Clients rely on you to identify issues early, report claim status, deliver practical solutions, communicate clearly, and own progress.This is a hands-on advocacy role requiring strong construction claims knowledge, good judgment, initiative, and skills in encouraging positive connections between clients and claim collaborators. Represent general contractors and construction clients on construction general liability claims, including job-site accidents, bodily injury, property damage, and complex casualty matters. Partner with clients, insurance carriers, TPAs, and defense and coverage counsel to assess liability, damages, coverage, and contractual obligations and develop coordinated resolution strategies. Analyze coverage and construction contracts, including insurance requirements, indemnity provisions, additional insured coverage, and priority of coverage, to maximize available insurance recovery. Develop and pursue risk-transfer strategies, including tenders to subcontractors and their insurers, additional insurance coverage, contractual indemnification, and contribution from other responsible parties. Support construction defects and completed operations claims and help resolve disputes involving defense and indemnity obligations, additional insured coverage, priority of coverage, allocation, and retentions. Manage and provide guidance on New York Labor Law claims, including 200, 240(1), and 241(6). Actively manage litigated claims, including liability, defense strategy, damages, risk transfer, and settlement posture, and participate in claim reviews. Review coverage positions, reservations of rights, tenders, denials, pleadings, and claim reports, and recommend appropriate action. Stay highly responsive, anticipate obstacles, maintain follow-up with all parties, and escalate carrier, coverage, or defense concerns when intervention can improve the client's position. Translate complex liability, coverage, contract, and litigation issues into clear recommendations, and maintain thorough claim documentation and action plans. Identify claim trends that can inform risk management, contract practices, and insurance placement, and support stewardship meetings, renewals, and new-business presentations as needed.How this opportunity is differentThis role goes beyond traditional claim reporting or administrative claim monitoring. As a Construction Claim Advocate, you will bring together your construction claims expertise, critical thinking skills, and client perspective to help clients make better decisions and navigate complex claims.You will take ownership of issues, identify practical solutions, and collaborate with clients, carriers, TPAs, counsel, and other stakeholders to move claims forward

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