Supervisor Absence and Time

FirstEnergy Corp • Akron, OH • 3h ago

JOB DESCRIPTION

FirstEnergy at a Glance

We are a forward-thinking electric utility powered by a diverse team of employees committed to making customers' lives brighter, the environment better and our communities stronger.

FirstEnergy (NYSE: FE) is dedicated to safety, reliability, and operational excellence. Headquartered in Akron, Ohio, FirstEnergy includes one of the nation's largest investor-owned electric systems, more than 24,500 miles of transmission lines that connect the Midwest and Mid-Atlantic regions, and a regulated generating fleet with a total capacity of 3,780 megawatts.

About the Opportunity

This is an open position with FirstEnergy Service Co., a subsidiary of FirstEnergy Corp. [SC00

Supervisor, Absence and Time Management

Position Summary

The Supervisor, Absence and Time Management is responsible for leading the organization's leave administration, disability management, workers' compensation, and time and attendance programs. This role provides strategic and operational oversight of all employee absence programs, ensuring compliance with federal, state, and local regulations while delivering a positive employee experience.

The Supervisor serves as the subject matter expert for Family and Medical Leave Act (FMLA), caregiver leave, military leave, short-term disability (STD), long-term disability (LTD), workers' compensation, state leave programs, and company-sponsored absence programs. The position also serves as the functional lead for absence and time management systems, partnering closely with Human Resources, Payroll, Legal, Labor Relations, HR Technology, and business leaders to ensure program effectiveness, compliance, and operational excellence.

Key Responsibilities

Disability and Leave Management

Lead the administration of all leave of absence programs, including FMLA, caregiver leave, military leave, STD, LTD, state leave programs, and company-sponsored leave programs.

Ensure compliance with all federal, state, and local leave and disability regulations.

Develop, implement, and maintain policies, procedures, plan documents, employee communications, and training materials.

Serve as the escalation point for complex leave and disability matters.

Partner with HR Business Partners, Employee Relations, managers, and Legal to support employee leave and return-to-work situations.

Demonstrates empathy and understanding when supporting employees through leave and disability events while maintaining consistent application of policies and requirements.

Monitor absence trends, identify process improvements, and recommend strategies that enhance operational effectiveness and employee support.

Protect the confidentiality of medical and personal information in accordance with HIPAA and applicable privacy regulations.

Oversee disability case management programs and relationships with third-party administrators and insurance carriers.

Ensure timely and accurate administration of short-term and long-term disability claims.

Monitor program performance, analyze trends, and implement continuous improvement initiatives.

Workers' Compensation Leadership

Lead the enterprise-wide workers' compensation program.

Oversee workers' compensation state reporting, claims management, nurse case management, return-to-work programs, and vendor performance.

Partner with Risk Management, Safety, Legal, and business le

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