Receptionist

First State Bank • St Clair Shores, MI • 4h ago

FIRST STATE BANK -- JOB DESCRIPTION JOB TITLE: Receptionist STATUS: Non Exempt DEPARTMENT: Deposit Operations REPORTS TO: Deposit Operations PRIMARY PURPOSE OF THE JOB: The Receptionist is responsible for directing customers that come into the Bank, sorting incoming and outgoing mail and acting as a backup to other positions within the department. ESSENTIAL DUTIES:

Record Branch daily call in log

Mail out packages for UPS, Fed-Ex, sign for deliveries of packages and keep logs

Sort and open all incoming mail

Greet customers and announce guests to the appropriate teams

Review and approve High Dollar and Stop Suspect items

Review daily exception reports and correct errors with new debit card orders

Work as a backup to Deposit Operations/Virtual Services functions including debit card ordering, wire transfer processing, ACH processing and answering customer service/branch support calls

Create and maintain a courteous and professional relationship with co-workers while maintaining timely and prompt daily attendance OTHER DUTIES:

Create and maintain procedures and documentation for the execution of the position's job functions

Handle and prioritize multiple assignments

Demonstrate accuracy, neatness, and thoroughness in work

Review and improve work methods and standards to increase efficiency

Demonstrate problem solving skills

Backup to other staff and their daily duties

Other duties as assigned REQUIRED EXPERIENCE/SKILLS:

Preferred One to two years related banking experience, preferably with Fiserv

Knowledge of bank systems and processes

Proficient in Microsoft Office applications

Strong oral and written communication skills

Ability to handle various tasks simultaneously

Analytical and organizational skills

Good attention to detail and confident ability to make decisions

Negotiating and networking skills

Ability to train others and work effectively with other departments

Ability to work independently REQUIRED EDUCATION:

High school diploma or equivalency (GED)

Specialized training in computer operating systems, Microsoft Windows/Office WHAT CAN WE OFFER YOU:

Working with an energetic team focused on making our customers financially successful!

An opportunity to grow your career and do amazing things!

Collaborative and energetic work environment

Incentive program based on performance

Paid Time Off (PTO) and Paid Holidays for Full Time/Part Time Employees

Paid time to support your community!

Health, Dental, Vision (Full Time Employees)

401K match and Life Insurance (Full Time/Part Time Employees)

Educational Assistance Program (Full Time/Part Time Employees)

Employee Assistance Program WORKING CONDITIONS:

Office environment with little exposure to physical hazards or conditions

Ability to attend various bank functions, after hours

Ability to work late night and weekend hours

Ability to stand and/or sit for long periods of time

Ability to reach with hands and fingers, touching computer buttons/adding machine buttons for extended periods of time Employees are expected to comply with all laws, regulations, bank policies and procedures, including specifically First State Bank's Bank Secrecy Act and Anti-Money Laundering Policy and procedures, and it's Customer Identification Program. Failure to comply with either the letter and/or spirit of these laws may result in disciplinary action, up to an including termination. This job description is not all-inclusive. You may be asked b