Admin II Operations (Remote near Lawrence, KS)

MAXIMUS • Honolulu, HI • 7h ago

Maximus is seeking an Eligibility Verification Specialist to support the U.S. Office of Personnel Management's (OPM) FEHB Protection Act Compliance and Verification Program. This Admin II Operations position performs detailed reviews of enrollee-submitted documentation supporting dependent eligibility verification for the Federal Employees Health Benefits (FEHB) Program.

This is a full time role.

Remote Remote: Must reside within 75 miles of Lawrence, KS location

Please note: This position is contingent upon contract award.

Essential Duties and Responsibilities:

Works on assignments that are semi-routine in nature but recognizes the need for occasional deviation from accepted practice.

Perform repetitive clerical steps such as document verification, manage inbound and outbound routine calls, and greeting guests.

Perform entry-level clerical duties requiring general knowledge and the application of various work methods and procedures.

Provide administrative support to project and operations management, which may include identifying, anticipating, and meetings needs of all departments.

'- Works on assignments that are semi-routine in nature but recognizes the need for occasional deviation from accepted practice.

Perform repetitive clerical steps such as document verification, manage inbound and outbound routine calls, and greeting guests.

Perform entry-level clerical duties requiring general knowledge and the application of various work methods and procedures.

Provide administrative support to project and operations management, which may include identifying, anticipating, and meetings needs of all departments.

Review supporting documents for completeness and accuracy against established eligibility requirements.

Compare records, identify missing or inconsistent information, and resolve routine discrepancies using established procedures.

Conduct outbound follow-up to request missing information, clarify documentation, and explain next steps.

Maintain accurate case records, review notes, and status updates in designated systems.

Manage assigned workloads and follow-up activities to meet quality, productivity, and processing standards.

Escalate complex or unresolved cases through established channels.

Protect confidential information and follow applicable privacy, security, and document-handling procedures.

Minimum Requirements

'- High School diploma or equivalent with 1-3 years of experience.

May have training or education in area of specialization.

'- Experience reviewing benefits, eligibility, insurance, or other supporting documentation against established criteria.

Strong attention to detail and ability to compare records, recognize discrepancies, and maintain accurate case notes during repetitive document-review work.

Experience with electronic case records, document imaging, data entry, and workflow or work-queue systems.

Clear written and verbal communication skills, including experience conducting customer follow-up calls and explaining documentation requirements.

Experience handling confidential information and following privacy, security, and records management procedures.

Ability to follow structured procedures, manage assigned deadlines, learn program systems, and recognize when a case requires escalation.

High School diploma or equivalent with 1-3 years of experience.

May have additional training or education in area of specialization.

Regular and predictable attendance is required

Must be able to obtain and maintain a Moderate Risk Public Trust (5C) suitability determination, including completion of all Government-required background investigations, fingerprinting, credentialing, and security training requirements.

Must be able to pass a government background check

Must be a U.S. Citizen

Position is contingent upon contract award

This is a remote role. Must reside within 75 miles of Lawrence, KS location

Equipment will be provided but must meet the remote position requirement provided below.

Remote Position Requirements:

Internet speed of 25mbps or higher required / 50 Mpbs for shared internet

connectivity (you can test this by going to www.speedtest.net).

Minimum 5mpbs upload speed.

Connectivity to the internet via Category 5 or 6 ethernet patch cable to the

home internet router.

Private work area and adequate power source

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Minimum Salary

$16.33

Maximum Salary

$16.33

MAXIMUS

Go to Apply

Share this job

Similar Jobs

Legal Assistant

Robert Half • Honolulu, HI • 10h ago

Legal & Paralegal

Description A busy real estate law practice is seeking a Legal Assistant to provide administrative and legal support to attorneys and staff. The ideal candidate will be detail-oriented, organized, and comfortable working...

10h ago

Go to Apply

Counsel

Akamai Technologies, Inc. • Honolulu, HI • 1d ago

Legal & Paralegal

Are you looking to work with an international team to solve problems on a global scale? Do you want an opportunity to effect change at a leading technology organization? Join our Global Legal team! Akamai Legal is a high...

1d ago

Go to Apply

Law Enforcement Officer: Armed Airport Patrol

Allied Universal • Honolulu, HI • 1w ago

Legal & Paralegal

Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you wil...

1w ago

Go to Apply

Pacific Regional Business Operations Manager

The MITRE Corporation • Honolulu, HI • 6h ago

Management & Administrative

At MITRE, your passion fuels work that impacts our nation and improves lives. This is where your skills strengthen national security, cybersecurity, health, transportation, and citizen services. We're a nonprofit enginee...

6h ago

Go to Apply

Human Resources Specialist

Robert Half • Honolulu, HI • 8h ago

Management & Administrative

Description A growing healthcare organization is looking for a Human Resources Specialist to support recruiting, onboarding, employee relations, and HR administration. This role offers the opportunity to make a positive...

8h ago

Go to Apply

Executive Assistant

Robert Half • Honolulu, HI • 8h ago

Description A respected financial services firm in Honolulu is seeking an experienced Executive Assistant to support senior leadership and ensure efficient daily operations. This is an excellent opportunity for a highly...

8h ago

Go to Apply

Manager Finance - Sales Incentive Planning and Analysis

Highmark Health • Honolulu, HI • 8h ago

Finance, Accounting & Banking

Company : Highmark Inc. Job Description : JOB SUMMARY This role leads the end-to-end strategy and management of Sales Incentive Plans across the Health Plan, motivating the sales organization and supporting enrollment an...

8h ago

Go to Apply

General Office Clerk

Robert Half • Honolulu, HI • 8h ago

Management & Administrative

Description A local nonprofit organization is seeking a General Office Clerk to support daily administrative operations and provide excellent customer service to community members and partners. Hawaii residents are prefe...

8h ago

Go to Apply

Sr. Finance Transformation Manager (Remote)

CrowdStrike • Honolulu, HI • 9h ago

Finance, Accounting & Banking

USA - Remote Full time R30690 As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn't changed - we're here to stop...

9h ago

Go to Apply

Supply Chain Product Manager

Cardinal Health • Honolulu, HI • 9h ago

Management & Administrative

Country-wide Remote US-Nationwide-FIELD Full time 20189943 Headquartered in Dublin, OH, Cardinal Health is a global healthcare services and products company. We provide customized solutions for hospitals, healthcare syst...

9h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)