Position Summary...
Role summary:
The (USA) Director, Insights Consulting leads the development and delivery of complex consulting projects that support multiple business areas. This role provides strategic guidance by analyzing business objectives and customer needs, advising senior leadership with actionable insights to drive informed decisions. The director fosters collaboration across functions, oversees research methodologies, and ensures high-quality data analysis. Additionally, this position builds and mentors a high-performing team, promotes continuous improvement, and aligns strategies to achieve business goals while maintaining the highest standards of integrity and operational excellence.
About the team:
The Customer Insights & Strategy team plays a vital role in guiding Walmart's customer-focused decisions. Acting as strategic advisors, the team supports leaders across Merchandising, Marketing, Seasonal, and Private Brands by integrating customer needs, shopping behaviors, market trends, and competitive dynamics. The team excels at translating complex data into clear, actionable strategies that drive growth. By connecting varied intelligence sources and challenging conventional thinking, they deliver insights that shape Walmart's approach to winning with customers. This collaborative team fosters innovation and supports business objectives through expert consulting and data-driven recommendations.
What you'll do...
Lead development and delivery of complex consulting projects supporting multiple business areas.
Provide strategic direction by analyzing business objectives and customer needs to inform Insights Partnership initiatives.
Serve as a subject matter expert to senior leadership, articulating customer insights to influence business strategies.
Define research methodologies and data analysis approaches for large-scale projects, ensuring quality and alignment.
Collaborate cross-functionally to develop consultative solutions and secure stakeholder buy-in.
·Build and mentor a high-performing team, fostering continuous learning and professional growth.
Drive improvements in research, analytics, and data management practices to support business goals.
What you'll bring...
Extensive experience leading complex consulting projects and delivering strategic insights across multiple business areas.
Proven ability to analyze business objectives and customer needs to develop actionable recommendations.
Expertise in research methodologies, data analysis, and framing data collection strategies for large-scale projects.
Strong leadership skills with a track record of building and mentoring high-performing teams.
Ability to collaborate effectively with senior leadership and cross-functional partners to align strategies and drive business results.
Proficiency in leveraging customer insights and business strategies to influence decision-making and improve outcomes.
At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices . Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart (https://one.walmart.com/) .
The annual salary range for this position is $110,000.00 - $220,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include :
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Minimum Qualifications...
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Bachelor's degree in Business Administration or related field and 5 years' experience in marketing research, data analytics, consulting, or related field OR 7 years' experience in marketing research, data analytics, consulting, or related field.
4 years' supervisory experience or experience leading cross-functional teams.
Preferred Qualifications...
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Customer Analytics in Retail Operations
Masters: Business Administration
Primary Location...
1601 SE 10th St, Bentonville, AR 72716, United States of America
Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.
Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.
