College Intern Summer 2027 End User Computing

Capital District Physicians Health Plan Inc • Buffalo, NY • 5h ago

Job Description: Summary:The Summer College Internship Program is a 10-week paid internship experience that provides undergraduate and graduate students with the opportunity to attend development workshops, network, and be part of our company. Our college interns work on meaningful projects, are mentored under their respective managers, and continue to develop throughout the entire summer. Through the internship program, our interns can attend development workshops that are focused on key business concepts. Interns may work within the skills-based tracks of Business Administration, Information Technology, Actuarial, Human Resources, Analytics & Data, Communications, Finance, Marketing & Sales, Project Management, Clinical Studies, Customer Experience, Digital Operations, and other non-technical and/or technical based degree programs. This is a paid 10-week summer internship from the first Monday in June to the second Friday in August (up to 40 hours per week). Interns may reside in either a technical or non-technical area. Development workshops are provided to help with the transition from school to the corporate environment. Housing is not provided as part of our program.Essential Accountabilities: Specific duties will vary by assignment; specific divisional callouts are listed below. The intern will be assigned day-to-day responsibilities within the End User Computing team, supporting the deployment, maintenance, and lifecycle management of enterprise software and devices. The primary objective of this internship is to provide hands-on experience with software packaging, application deployment, operating system management, and modern device management technologies while contributing to ongoing team initiatives and projects. The intern will work closely with senior engineers to learn and assist with the creation, testing, troubleshooting, and deployment of software packages utilizing various installation technologies, including MSI, MSIX, EXE, and vendor-specific installers. Responsibilities will include validating silent installation parameters, create installation and uninstall commands, generating deployment logs, documenting package requirements, and troubleshooting application installation issues in enterprise environments. A significant portion of the internship will focus on Microsoft Endpoint Configuration Manager (MECM/SCCM). The intern will gain experience creating and managing device collections, building and configuring software applications, distributing content to distribution points, monitoring deployments, and assisting with application lifecycle management. The intern will also participate in testing and validation activities to ensure successful software deployments across the enterprise. The internship will also provide exposure to patch and vulnerability management processes. The intern will assist with Microsoft operating system updates, third-party application patching, and Dell BIOS and driver update deployments. Responsibilities may include reviewing vendor release notes, testing updates in non-production environments, monitoring deployment compliance, analyzing deployment results, and helping document remediation actions for failed installations. In addition, the intern will be introduced to Microsoft Intune and modern endpoint management practices. The intern will learn how applications, configuration profiles, compliance policies, and updates are deployed through Intune. They will assist with packaging and publishing applications, monitoring deployment status, and supporting co-management initiatives between MECM and Intune.Project work throughout the summer will be aligned with the team's strategy of improving endpoint security, software deployment efficiency, patch compliance, and modern device management capabilities. Potential projects may include application packaging standardization, patch compliance reporting, deployment automation, software i

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