Summary Corrections professionals who foster a humane and secure environment and ensure public safety by preparing individuals for successful reentry into our communities. Responsibilities This position is located in the Systems Development Branch, Information Technology and Data Division (ITDD), Central Office, Bureau of Prisons (BOP). The mission of the section is to provide Bureau ADP support in addition to providing system software support and technical assistance to the applications programming and computer operations staff. Provide technical support for the SENTRY database management system (DB2), POSGRESQL and telecommunications software such as software installation (COBOL & JAVA), backup and recovery, data dictionary definitions and overall technical control of mainframe computer security. Designs, implements, and maintains complex inhouse programs and sub-routines, including generalized record selection programs, linkage routines to operating systems, data communications systems and checkpoint/restart procedures. Responsible for installation of new releases and maintenance of, a complex telecommunications system used to manage the SENTRY Network and the SENTRY database management system (DB2 & POSGRESQL). Requirements Conditions of Employment Career Transition Programs (CTAP or ICTAP): These programs apply to Federal and/or DOJ employees who meet the definition of surplus or displaced from a position in the competitive service. To receive selection priority for this position, you must: Meet CTAP or ICTAP eligibility criteria; Be rated well-qualified for the position, scoring at least half of the total possible points for the vacancy KSAs or competencies; and Submit the appropriate documentation to support your CTAP eligibility: A copy of the agency notice (i.e., separation notice or agency RIF letter), Most recent performance appraisal, and Most recent SF-50 showing current/former position, grade, promotion potential, and duty location. See USAJOBS' Career Transition Programs for more information. EEO Statement/Policy: The United States government does not discriminate in employment on the basis of race, color, religion, sex, pregnancy, national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service or other non-merit factor. More information can be found here: U.S Department of Justice - Equal Employment Opportunity Policy Key Requirements: U.S. Citizenship is Required. See Special Conditions of Employment Section. Selective Service Requirement Qualifications Basic Requirements: Applicants may qualify by meeting or exceeding the minimum proficiency level established for each of the required competencies listed below, The required competencies for the GS-12 and above level(s) are Attention to Detail, Customer Service, Decision Making, Information Management, Interpersonal Skills, Oral Communication, Problem Solving, Teamwork, and Technical Competence. Competency Definitions: - Attention to Detail - Is thorough when performing work and conscientious about attending to detail. - Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. - Decision Making - Makes sound, well-informed, and objective decisions; perceives the impact and implications of decisions; commits to action, even in uncertain situations, to accomplish organizational goals; causes change. - Information Management - Identifies a need for and knows where or how to gather information; organizes and maintains information or information management systems. - Interpersonal Skills - Shows understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others; develops and maintains effective relationships with others; may include effectively dealing with individuals who are difficult, hostile, or distressed; relates well to people from varied backgrounds and different situations. - Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. - Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. - Teamwork - Encourages and facilitates cooperation, pride, trust, and group identity; fosters commitment and team spirit; works with others to achieve goals. - Technical Competence - Uses knowledge that is acquired through formal training or on-the-job experience to perform one's job; works with, understands, and evaluates technical information related to the job; advises others on technical issues. AND Specialized Experience: You must have one year of specialized experience at the next lower grade level(or equivalent). Specialized experience is experience that has equipped the applicant with the knowledge, skills, and abilities/competencies to perform successfully the duties of the position and is related to the work of the position to be filled but may now be obtained through other means. Such demonstratable knowledge, skills, and abilities/competences may be typically gained in the IT field or through the performance of work where the primary concern is IT. Some examples of qualifying experience: Experience in major operating system software, including the ability to modify code and diagnose and correct problems. Experience in the development, implementation and maintenance of specialized areas, remote job entry, computer security, telecommunications software, on-line systems, intra and inter-governmental transfer of data, database management, backup and recovery and formatted file structure. Experience providing technical expertise on mainframe computer security and monitors overall performance of SENTRY or their major applications and providing trouble shooting to determine cause of inadequate response time. Experience evaluating user's needs, hardware and software options, directing and formulating the design and testing of computerized systems, install hardware and software, and analyze broad system specifications. Experience recognizing and resolving hardware and software problems. OR Applicants may also be considered to have satisfied the minimum qualification requirements for a position if they can present evidence that clearly justifies a high evaluation of their competence, such as one or more of the following: - Appropriate licensure, registration(s), certification(s); or - A substantial record of experience, achievement, and publications that demonstrates eminence in the appropriate profession/technical field. Applicants can qualify fully on the basis of licensure, certification, registration, or special training as an alternative to experience. Applicants must provide copies of all such documentation when submitting an application. AND Selective Placement Factor: Applicants applying for this position, MUST also possess the following Selective Factors. In the event you do not possess the Selective Factors, you will be found ineligible for the position. Applicant must have experience in the last twelve months using one or more of the following language or software development environments: Model View Controller (MVC) Framework, J2EE, Java, JavaScript, HyperText Markup Language (HTML), POSGRESQL and Structured Query Language (SQL). AND Applicant must have experience with one or more of the following operating systems or system level software: Microsoft Windows, MySQL, Web Servers, and PC utilities. If applicable, credit will be given for paid and unpaid experience. To receive proper credit, you must show the actual time (such as the number of hours worked per week) spent in activities. Your eligibility for consideration will be based on your responses to the questions in the application. Education ONLY if education is a requirement/substitution for specialized experience, applicant MUST upload legible transcripts as verification of educational requirement. Transcripts MUST be uploaded and electronically linked from USAJOBS at the time you apply and MUST include identifying information to include School Name, Student Name, Degree and Date Awarded (if applicable). All academic degrees and coursework must be completed at a college or university that has obtained accreditation or pre-accreditation status from an accrediting body recognized by the U.S. Department of Education. For a list of schools that meet this criteria, Click Here. Foreign Education: For information regarding foreign education requirements, please see Foreign Diploma and Credit Recognition at the U.S. Department of Education website: Recognition of Foreign Qualifications. Additional Information Location Negotiable: This position is within the Department of Justice, Federal Bureau of Prisons. The location is negotiable after selection. While the duty location for this position is designated as negotiable after selection, the final official duty station MUST be established within an approved Bureau of Prisons worksite. This position is not telework, nor remote work approved. The selectee will be expected to adhere to the agency's current work policies, which mandate physical reporting to the designated official duty station based upon the needs of the agency. Duty location to be determined at one of the following locations: Central Office, Washington D.C. Grand Prairie, Texas Leavenworth, Kansas Special Conditions of Employment Section: For non-law enforcement positions, the Fair Chance Act prohibits specific inquiries concerning an applicant's criminal or credit background unless the hiring agency has made a conditional offer of employment to the applicant. An applicant may submit a complaint, or any other information, to the agency within 30 calendar days of the date of alleged non-compliance by contacting the EEO Office in the Central Office at BOP-PRD-EEOOffice-S@bop.gov. Appointment is subject to satisfactory completion of a urinalysis, physical, and background investigation. All applicants are subject to National Crime Information Center (NCIC) and credit checks. Additional selections may be made if vacancies occur within the life of the certificate. This is a secondary/non-law enforcement coverage position. Individuals that DO NOT have three years of law enforcement coverage gained in a primary law enforcement position by the closing date of the vacancy announcement are ineligible for secondary law enforcement position(s) and coverage but may still be considered for a non-law enforcement position. Individuals selected who are under the Federal Employees Retirement System (FERS) or Civil Service Retirement System (CSRS) and who have not had three years "primary" law enforcement retirement coverage, will not be covered by law enforcement retirement while in this position. To regain coverage, individuals must return to a position with "primary" coverage. Current Federal Law Enforcement Employees: Completion of the mandatory courses "Introduction to Correctional Techniques (ICT) Phase I and Phase II" is a condition of employment for this secondary law enforcement position. Employees who have not yet completed ICT Phase I and II will be required to do so after entering the position. This requirement does not apply to non-law-enforcement positions. Eligibility for secondary law enforcement coverage is determined in accordance with applicable regulations. Coverage may be attained through any qualifying federal law enforcement officer service that meets the definitions in 5 U.S.C. 8401(17) and satisfies the conditions in 5 CFR 842.803.