Assists with coordinating referrals between the specialty care team, the Behavioral Health team, the BCC team, and the Healthcare for the Homeless team.
Assists with providing behavioral health coordination services to referred patients in a timely manner by submitting referrals to the provider.
Contacts patient when referral is approved or denied.
Monitors feedback status from specialist and behavioral health offices, including appointment and service compliance and follow up with them as appropriate.
Coordinates patients follow up appointments and provides additional services as needed.
Submits referral requests to Specialty Care department for authorization and/or extension as needed.
Documents accurately and timely using agency forms, designated software programs, and established policies and procedures within the Agency and/or supervisor established timeframes.
Provides case management to established or referred clients and make appropriate referrals.
Fosters effective community partnerships to meet the specialty health care needs of the patients.
Maintain confidentiality of all records, client interactions, and services according to HIPAA privacy policies.
Keep supervisor, clinic team, contract manager, quality assurance coordinator, medical director, funders, and partners informed as applicable.
Required Knowledge, Skills, and Abilities:
Position requires a valid Florida Driver's license and access to private transportation.
Knowledge of public health principles, practices and techniques
Ability to plan, organize and coordinate work assignments
Ability to assess clients in person and over the phone and document a SOAP note
Ability to effectively communicate verbally and in writing
Ability to establish and maintain effective working relationships with others
Ability to operate a personal computer and accompanying software programs.
Ability to safely administer immunizations by injection
Ability to work with persons of a different race, language, culture, educational attainment or socioeconomic status in a way that is mutually beneficial for both the nurse and the client(s).
Ability to make sound judgments on own
Ability to adapt to necessary changes in duties, duty station, or work hours for the good of the clients, staff or Agency.
Knowledge of Pinellas County resources
Ability to utilize EHR including the Care Coordination module, review and record patient information and capture services provided
Ability to conduct chronic disease self-management education
Qualifications
Minimum -
At least 1 year experience working in a medical office setting
At least 1 year experience scheduling appointments in a medical environment
At least 1 year experience working in a fast-paced customer service position
At least 1 year experience with electronic data entry
Valid Florida Driver's license and access to private transportation
Preferred -
Experience working with the homeless population
At least 1 year experience utilizing and electronic health record (EHR)
Florida Department of Health Mission, Vision, and Values:
Mission:
To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.
Vision:
To be the Healthiest State in the Nation.
Values:
I nnovation: We search for creative solutions and manage resources wisely.
C ollaboration: We use teamwork to achieve common goals & solve problems.
A ccountability: We perform with integrity & respect.
R esponsiveness: We achieve our mission by serving our customers & engaging our partners.
Excellence: We promote quality outcomes through learning & continuous performance improvement.
Where You Will Work:
Clearwater Health Department:
14808 49TH STREET N. 33762
The Benefits of Working for the State of Florida:
Working for the State of Florida is more than a paycheck. The State's total compensation package for employees features a highly competitive set of employee benefits including:
Annual and Sick Leave benefits.
Nine paid holidays and one Personal Holiday each year;
State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options.
Retirement plan options, including employer contributions
(For more information, please click www.myfrs.com);
Flexible Spending Accounts.
Tuition waivers.
And more!
For a more complete list of benefits, including monthly costs, visit www.mybenefits.myflorida.com.
Please be advised:
Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process.
This position requires a security background check and/or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration. Note: You will be required to provide your Social Security Number (SSN) in order to conduct this background check Successful completion of a drug test is a condition of employment for safety-sensitive positions.
Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: http://www.sss.gov
If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement.
The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system. E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility.
Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days.
All Florida Department of Health positions require the incumbent to be able to learn and communicate effectively, orally and in writing, in English. Applicants who do not meet this requirement will not be considered.
The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace.
Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-877-562-7287). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.
The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.
Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women. The Florida Department of Health (department) is committed to serving members of the United States Armed Forces, veterans and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise. Through the Department's VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country.
Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.
The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.
VETERANS' PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans' Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans' Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans' Preference documentation requirements are available by clickinghere (http://www.dms.myflorida.com/content/download/97612/566545) . All documentation is due by the close of the vacancy announcement.
Location:
CLEARWATER, FL, US, 33762
Nearest Major Market:Tampa
