Insurance CSR - State Farm Agent Rep (Must Possess Insurance P&C Licenses)

Illinois Employer • Chicago, IL • 3h ago

This job was posted by https://illinoisjoblink.illinois.gov : For more information, please see: https://illinoisjoblink.illinois.gov/jobs/13824234

**Chicago North/Side State Farm Insurance Customer Service & Sales WANTED!

NOTE: CANDIDATE MUST POSSESS INSURANCE P&C LICENSES & STATE FARM INSURANCE EXPERIENCE**

Our established State Farm agency is seeking a State Farm Agency experienced, motivated, dependable, customer-focused Insurance Account Representative to join our team.

We\'re looking for a well-rounded team member with prior State Farm Insurance Agency experience who can confidently handle both customer service and sales opportunities while helping individuals, families, and businesses with their insurance needs.

Key Responsibilities

Customer Service & Policyholder Relationships:

Handle a wide range of customer service inquiries accurately,

professionally, and completely.

Assist existing policyholders with payments, policy changes,

coverage questions, billing, claims-related inquiries, and other service needs.

Review customer accounts to identify **coverage gaps, available

discounts, and opportunities for stronger protection**.

Recommend appropriate coverage upgrades, endorsements, and

additional insurance products based on customer needs.

Build strong relationships that encourage customer satisfaction,

retention, referrals, and long-term loyalty.

New Business & Sales Opportunities:

Assist new prospects through incoming calls, walk-ins, referrals,

internet inquiries, State Farm leads, social media, and other marketing sources.

Prepare quotes, explain coverage options, follow up with prospects,

and ask for the business.

Identify opportunities for Auto, Home, Renters, Life, Health,

Business, and other available insurance products.

Proactively follow up with existing customers and prospects to

address insurance needs and grow agency business.

Our Philosophy: Take Care + 1

We believe great customer service goes beyond simply completing a transaction.

When a customer contacts us, our goal is to take care of their immediate request and look for at least one additional way we may be able to help.

That could mean identifying a missing discount, discussing a coverage gap, recommending stronger protection, or introducing another insurance product that fits their needs.

We\'re not looking for someone who simply takes orders or handles \"one-and-done\" calls.

We\'re looking for someone who asks thoughtful questions, listens carefully, recognizes opportunities, and confidently offers solutionswithout high-pressure sales tactics.

Qualifications

Prior State Farm Insurance Agency experience REQUIRED?

Property & Casualty (P&C) license REQUIRED ?

Life & Health license preferred ?

Experience handling State Farm policyholder service inquiries,

policy changes, billing, and coverage questions.

Strong customer service, communication, and relationship-building

skills.

Positive, dependable, self-motivated, and team-oriented attitude.

Comfortable handling both customer service and sales conversations.

Ability to identify customer needs, recognize coverage gaps, and

confidently recommend appropriate solutions.

Strong organizational skills, attention to detail, and consistent

follow-through.

Willingness to make outbound calls, follow up on opportunities, and

ask for the business.

Commitment to continued learning, product knowledge, and

professional development.

Ability to meet all applicable insurance licensing and training

requirements.

Benefits & Compensation

Competitive base pay* (dependent on experience).

Performance-based incentive bonuses* with unlimited earning

potential. -Paid time off, personal days, and holidays.

Profit-sharing plan.

Health premium allowance.

MonFri, 9 AM5 PM no evenings or weekends!

Professional, in-office work environment.

Ongoing **training, coaching, and career development

opportunities.*

*Total compensation = Base pay + unlimited performance-based

incentive compensation.** Compensation is determined by production, skills, licenses, education, and experience.

Interested in Joining Our Team?

If you\'re motivated to succeed, enjoy helping people, possess STATE FARM EXPERIENCE are INSURANCE LICENSED, and want an opportunity to grow professionally and financially, we\'d like to hear from you!

Similar Jobs

State Farm P&C Insurance Licensed Customer Service Representative

Illinois Employer • Chicago, IL • 3h ago

Finance, Accounting & Banking

This job was posted by https://illinoisjoblink.illinois.gov : For more information, please see: https://illinoisjoblink.illinois.gov/jobs/13824233 Do you possess **STATE FARM INSURANCE AGENCY EXPERIENCE & your PROPER...

3h ago

Go to Apply

U.S. Private Bank - Wealth Advisor - Executive Director or Managing Director

JPMorgan Chase • Chicago, IL • 3h ago

Finance, Accounting & Banking

U.S. Private Bank - Wealth Advisor - Executive Director or Managing Director Chicago, IL, United States Job Information Job Identification 210802961 Job Category Wealth Advisory Business Unit Asset & Wealth Managemen...

3h ago

Go to Apply

Fund Accounting & Operations Associate

U.S. Bank • Chicago, IL • 6d ago

Finance, Accounting & Banking

At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it tak...

6d ago

Go to Apply

Senior Finance Systems Analyst

Google • Chicago, IL • 6d ago

Finance, Accounting & Banking

Senior Finance Systems Analyst Share Senior Finance Systems Analyst corporatefare_ Google place Chicago, IL, USA Advanced Experience owning outcomes and decision making, solving ambiguous problems and influencing stakeho...

6d ago

Go to Apply

Equipment Finance Doc Specialist

Fifth Third Bank, N.A. • Rosemont, IL • 6d ago

Finance, Accounting & Banking

Rosemont, IL Cincinnati, OH Hunt Valley, MD Full time R74106 Make banking a Fifth Third better® We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth T...

6d ago

Go to Apply

Citi Private Bank | UHNW Private Banker

Citigroup • Chicago, IL • 1w ago

Finance, Accounting & Banking

Private Bankers at Citi develop and deepen client relationships in order to thoroughly understand the client situation and utilize that knowledge to develop tailored wealth management strategies. Private Bankers are able...

1w ago

Go to Apply

Bank Manager

BMO Financial Group • Chicago, IL • 1w ago

Finance, Accounting & Banking

Spanish speaking required Guides, directs, and coaches employees to deliver exceptional service to BMO customers and prospects. Understands the needs of BMO customers or prospects to provide sales and service in the best...

1w ago

Go to Apply

Bank Manager

BMO Financial Group • Chicago, IL • 1w ago

Finance, Accounting & Banking

Guides, directs, and coaches employees to deliver exceptional service to BMO customers and prospects. Understands the needs of BMO customers or prospects to provide sales and service in the best interests of the customer...

1w ago

Go to Apply

Insurance Rep-Customer Service & Sales (State Farm Agency experience required + must be Insurance Licensed)

Illinois Employer • Chicago, IL • 1w ago

Finance, Accounting & Banking

This job was posted by https://illinoisjoblink.illinois.gov : For more information, please see: https://illinoisjoblink.illinois.gov/jobs/13803974 State Farm Insurance Account Representative Customer Service & Sales...

1w ago

Go to Apply

INSURANCE AGENT REP (STATE FARM AGENT & LICENSED REQUIRED!)

Illinois Employer • Chicago, IL • 1w ago

Finance, Accounting & Banking

This job was posted by https://illinoisjoblink.illinois.gov : For more information, please see: https://illinoisjoblink.illinois.gov/jobs/13806067 State Farm Insurance Account Representative Customer Service & Sales...

1w ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)