Implementation Specialist

FactSet Research Systems • Chicago, IL • 2h ago

This job was posted by https://illinoisjoblink.illinois.gov : For more information, please see: https://illinoisjoblink.illinois.gov/jobs/13803739

FactSet creates flexible, open data and software solutions for over 200,000 investment professionals worldwide, providing instant access to financial data and analytics that investors use to make crucial decisions.

At FactSet, our values are the foundation of everything we do. They express how we act and operate, serve as a compass in our decision-making, and play a big role in how we treat each other, our clients, and our communities. We believe that the best ideas can come from anyone, anywhere, at any time, and that curiosity is the key to anticipating our clients needs and exceeding their expectations.

The Implementation Specialist is a subject matter expert in FactSets products, tasked with deploying FactSets products by delivering on high-value projects and engagements. Implementation Specialists primary focus is on ensuring that FactSets clients are properly set up to get the most value out of their FactSet subscriptions. They are responsible for ensuring data integration and quality, configuring modules within FactSet, building end-user reports and interfaces, training our clients, and supporting users during the implementation process.

All work done by Implementation Specialists is project-based and may include implementations, solutions optimization, and other time and knowledge-intensive projects. Implementation Specialists may be utilized on larger and more complex engagements and may serve as mentors for more junior members of the team.

Our Implementation team is a key partner to our clients to support complex changes across their organizations, drive enterprise deployments of FactSet solutions, manage organizational restructures, and implement process improvements. Those in our core analytics team deliver our industry leading analytics suite of products to our clients. These individuals are problem solvers, have the agility to deliver solutions across on-platform and off-platform solutions and possess the desire to provide the highest level of client satisfaction in the industry.

What You\'ll Do:

Produce client-facing communication in coordination with the

implementation project manager

Build and manage implementation scope and effort estimates.

Providing product (functional and technical) guidance on the

solutioning of processes based on customer needs

Create user workflow specifications, custom report specifications,

establish priority and direction to technical integration staff on client requirements

Develop a comprehensive understanding of the technical aspects of

the Analytics suite

Implement new and enhance existing deployments to create a better

user experience and further enable sales opportunities

Effectively communicate with our most sophisticated users via a

strong understanding of investment principles and their application in the industry

Identify growth strategies by outlining client organizational

structures and uncovering additional opportunities during the implementation process

Study client workflows and partner with Product Development and

Engineering to enhance FactSets products

Provide user training and support the development of training

programs

Facilitate the transition from the implementation phase to support

What We\'re Looking For:

Bachelors degree in Economics, Business, Computer Science, or a

related field or equivalent experience.

At least 2+ years of experience working with FactSets Analytics

tools

Strong technical background

Proven technical proficiency particularly in writing complex

screening codes

Understanding of how clients use FactSet Analytics and Performance

Solutions products

CFA, CIPM, CAPM, FRM, MBA, or other industry certifications

preferred

Extremely detail-oriented with the ability to see the big picture

Enthusiastic with a keen sense of initiative and a desire to take

ownership

Willingness to travel

Locations: Austin, TX, Boston, MA, New York, NY, Norwalk, CT, Chicago, IL, San Francisco, CA, Los Angeles and Toronto CAD

Working Environment: Hybrid

Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.

What\'s In It For You

At FactSet, our people are our greatest asset, and our culture is our biggest competitive advantage.

Being a FactSetter means:

The opportunity to join an S&P 500 company with over 45 years of sustainable growth powered by the entrepreneurial spirit of a start-up.

Support for your total well-being. This includes health, life, and disability insurance, as well as retirement savings plans and a discounted employee stock purchase program, plus paid time off for holidays, family leave, and company-wide wellness days.

Fle

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