Office Flex
Charlotte, NC, USA
Full time
R261000111
Intern
The Technology Intern gains hands-on experience supporting meaningful projects across enterprise technology, cybersecurity, data, artificial intelligence, infrastructure, investment technology, operations, and/or client-focused functions. During the 10-week program, interns work alongside technical and business teams to solve real challenges, document requirements, analyze information, improve processes, and contribute to reliable technology solutions. Interns are introduced to modern tools and delivery practices while strengthening skills in problem solving, communication, collaboration, documentation, analytics, automation, and the responsible use of emerging technologies. The experience also helps interns understand how technology enables client service, operational excellence, risk reduction, innovation, and business growth within the financial services industry. Structured onboarding, professional development, networking, mentorship, leadership exposure, and cohort activities complement each intern's day-to-day project work.
Key Responsibilities and Duties
Performs clerical duties such as taking memos, organizing documents, maintaining files, photocopying, faxing, etc. as needed
Assists in preparing information and research materials, including Powerpoint presentations.
Takes notes during meetings and provides to team members.
Researches and gathers documentation as directed by colleagues.
Attends company functions, including trainings programs, speaker series, lunch-and-learns and social networking events that provide opportunities for career growth and personal development.
Shadows multiple office jobs and trains in a variety of tasks.
Gains experience and an overall feel for the company and the financial services industry
Minimum 3.0 GPA required
Educational Requirements
High School Preferred
Work Experience
No Experience Required
Physical Requirements
Physical Requirements: Sedentary Work
Career Level
2IC
Internship Areas
Chief Technology Office - The CTO organization provides and supports enterprise technology and frameworks that deliver reliable, stable, and secure infrastructure for our clients and partners. We are the technological backbone of the company, ensuring that our systems operate efficiently, securely, and at scale. As an intern under this team, you'll have the opportunity to:
Engage with Enterprise Technology Ecosystems: Gain exposure to how enterprise architecture decisions are made in a large financial services organization
Develop Technical Expertise: Learn about cloud migration strategies and implementation
Preferred Technical Skills: AWS, Scripting (Bash, Python, Javascript), basic networking, containerization, and Virtualization
Corporate Technology Data & AI Office - interns will have the unique opportunity to explore a wide range of technology and data-driven applications while making a tangible impact across TIAA. An ideal candidate is passionate about technology, data, and artificial intelligence, has strong analytical, problem-solving, and communication skills, is eager to work in a dynamic and fast-paced environment, with an interest in exploring different aspects of technology and data-driven innovation. Key Responsibilities:
Gain hands-on experience in areas such as data analysis, data engineering, software development, business analysis, project management, cloud, AI and machine learning.
Collaborate with cross-functional teams to design and implement technology solutions that support corporate functions such as finance, actuarial, HR, legal, risk and compliance.
Contribute to the development and deployment of advanced data analytics and AI models to solve business problems.
Preferred Technical Skills: Data analysis, cloud infrastructure, data engineering, data science, business intelligence, application development, project management, and business analysis are desired. Including but not limited to Python (Pandas, Spark, etc.), Snowflake, SQL, NoSQL databases, Business intelligence tools (Tableau, Power BI, etc.), Java, AWS, Azure & similar cloud technologies
Global Cybersecurity & Fraud Management - responsible for keeping pace with the ever-changing threat landscape and handling the identification and remediation of information technology risks. Global Cybersecurity is responsible for effectively detecting, responding to, and mitigating computer security incidents, and managing the security technology that safeguards the company's information assets from cybersecurity threats and attacks. Key Responsibilities:
Gain hands-on experience in areas such as cybersecurity operations, network and cloud security, incident response, threat analysis, vulnerability management, identity and access management, and AI-driving security solutions.
Collaborate with cross-functional teams to embed security throughout the business and technology ecosystem.
Engage in ongoing professional development to stay current on the latest industry trends and technology advancements and drive a culture of shared accountability for cybersecurity.
Preferred Technical Skills: Readiness to continuously learn and grow technical skills relevant to analyst and engineering roles. Besides technical skills, cyber associates are team players, work at a fast pace, and have problem-solving and critical thinking skills.
Nuveen Technology - Nuveen Technology is the technology team supporting Nuveen, TIAA's global asset management business. The team uses technology, data, and digital solutions to help investment professionals manage portfolios, analyze markets, serve clients, and operate the business efficiently. Interns may have opportunities to work on areas such as software development, data and analytics, applications, or technology infrastructure. You'll collaborate with both technology professionals and business partners, giving you exposure to how technology supports the investment and financial services industry. It's a great fit for students who want to see how technology, finance, and innovation come together.
Preferred Skillsets: Software Development and Coding, Architecture & Engineering, Data Science & Engineering, Business Analysis, Financial Analysis and Process Identification, Asset Management, Communication and Presentations skills, Team Leadership and Collaboration. Including but not limited to Python, HTML, CSS, JavaScript, and Java, XML, Oracle SQL and T-SQL, R, Tableau, all C languages, C++, Advanced Excel using Power SQL and Power BI, Machine Learning and AI, Database Engineering, Cloud, AWS Sagemaker, Git Lab, Jira, and Snowflake.
Retirement & Insurance Solutions Technology
The Retirement Solutions team partners across the enterprise to build and execute a comprehensive technology roadmap that supports TIAA's retirement business. The team strengthens core functions, platforms, products, and digital capabilities while continually driving operational efficiencies. Their work is guided by key business priorities, including deepening engagement with consultants and advisors, embedding lifetime income solutions into default plan offerings, securing recordkeeping relationships, and growing participant assets through advice-driven services.
By modernizing technology infrastructure and championing enterprise-wide collaboration, the team plays a central role in advancing TIAA's mission of delivering lifetime income to participants while enhancing operational excellence across the organization.
Internship Tracks:
Technology Interns will also have the unique opportunity to select a specific "track" to focus on during their internship with us. This includes the Analyst track and Engineer Track:
Analyst Track
Analyze data and business needs to identify trends, insights, and opportunities for improvement.
Translate business problems into technical or data-driven solutions by gathering requirements and understanding stakeholder needs.
Build reports, dashboards, and data visualizations to help teams make informed decisions.
Use tools such as SQL, Excel, Power BI, Tableau, or Python to analyze and interpret data.
Partner with business and technology teams to support process improvements, strategic initiatives, and technology solutions.
Engineer Track
Design, develop, test, and maintain technology solutions that support business and customer needs.
Write and enhance code using languages such as Java, Python, JavaScript, or other programming languages.
Build applications, APIs, software features, and technical solutions as part of an Agile development team.
Troubleshoot and resolve technical issues while improving system performance, reliability, and functionality.
Desired Degree Programs:
Computer Science, Software Engineering, Computer Engineering, Information Technology, Information Systems, Cybersecurity, Data Science, Analytics, Artificial Intelligence, Machine Learning, Mathematics, Statistics, Engineering, Finance, Accounting, Economics, Business Administration, Management Information Systems, Operations Management, Supply Chain, or other related technical, quantitative, business, or analytical fields.
Students from other degree programs may also be considered if they demonstrate strong technology curiosity, analytical ability, problem-solving skills, communication skills, and interest in financial services, operations, data, AI, cybersecurity, or enterprise technology.
Desired Skills:
Programming or scripting exposure, such as Python, Java, JavaScript, TypeScript, SQL, or PowerShell.
Interest in software development, backend services, frontend interfaces, APIs, databases, testing, troubleshooting, and secure application delivery.
Exposure to data analysis, reporting, dashboarding, data quality, data governance, data lineage, business intelligence, or metrics development.
Interest in cybersecurity concepts such as security monitoring, incident response, IAM, vulnerability management, application security, API security, cloud security, and automation.
Curiosity about AI, agentic AI, responsible AI governance, prompt engineering, automation, and AI-assisted development tools.
Foundational understanding of cloud, infrastructure, systems reliability, observability, DevOps, CI/CD, or infrastructure-as-code.
Ability to work with spreadsheets, workflow tools, documentation platforms, and collaboration tools to support business and technical outcomes.
Strong curiosity, learning agility, and willingness to explore unfamiliar technology, business, and financial services topics.
Analytical thinking and structured problem solving, with the ability to break ambiguous work into clear next steps.
Clear written and verbal communication, including documentation, stakeholder updates, presentation skills, and the ability to explain technical concepts simply.
Collaboration and relationship-building across technical teams, business partners, operations groups, leaders, mentors, and peers.
Attention to detail, accountability, follow-through, and commitment to quality and data accuracy.
Adaptability, resilience, and openness to feedback in a fast-paced environment with evolving priorities.
Initiative and ownership, including asking clarifying questions early, proactively following up, and identifying improvement opportunities.
Business awareness and interest in connecting technology work to client experience, operational efficiency, risk reduction, and organizational goals.
Additional Requirements
Current enrolled in a degree-seeking program with expected graduation date between December 2027- June 2029
Minimum GPA of 3.0
Must have authorization to work in the U.S., and not require current or future work visa sponsorship to retain authorization to work in the U.S.
Related Skills
Accountability, Adaptability, Business Acumen, Collaboration, Communication, Consultative Communication, Data Analysis, Influence, Market/Industry Dynamics, Problem Solving, Relationship Management
Anticipated Posting End Date:
2026-10-23
Base Pay Range: $22.00/hr - $30.00/hr
Actual base salary may vary based upon, but not limited to, relevant experience, time in role, base salary of internal peers, prior performance, business sector, and geographic location. In addition to base salary, the competitive compensation package may include, depending on the role, participation in an incentive program linked to performance (for example, annual discretionary incentive programs, non-annual sales incentive plans, or other non-annual incentive plans).
Company Overview
Every worker deserves a secure retirement. For more than 100 years, TIAA has delivered it for millions of people. Founded to help educators retire with dignity, today weʼre a market-leading retirement company fueled by world-class asset management. But weʼre not just another legacy financial services firm. Weʼre fighting harder than ever before for our clients and the many Americans who need us.
Our Culture of Impact
At TIAA, we're on a mission to build on our 100+ year legacy of delivering for our clients while evolving to meet tomorrow's challenges. We equip our associates with future-focused skills and AI tools that enable us to advance our mission. Together, we are fighting to ensure a more secure financial future for all and for generations to come. We are guided by our values: Champion Our People, Be Client Obsessed, Lead with Integrity, Own It, and Win As One. They influence every decision we make and how we work together to serve our clients every day. We thrive in a collaborative in-office environment where teams work across organizational boundaries with shared purpose, accelerating innovation and delivering meaningful results. Our workplace brings together TIAA and Nuveen's entrepreneurial spirit, where we work hard and work together to create lasting impact. Here, every associate can grow through meaningful learning experiences and development pathways-because when our people succeed, our impact on clients' lives grows stronger.
Benefits and Total Rewards
The organization is committed to making financial well-being possible for its clients, and is equally committed to the well-being of our associates. That's why we offer a comprehensive Total Rewards package designed to make a positive difference in the lives of our associates and their loved ones. Our benefits include a superior retirement program and highly competitive health, wellness and work life offerings that can help you achieve and maintain your best possible physical, emotional and financial well-being. To learn more about your benefits, please review our Benefits Summary (https://www.tiaa.org/public/pdf/benefits-at-a-glance.pdf) .
Equal Opportunity
We are an Equal Opportunity Employer. TIAA does not discriminate against any candidate or employee on the basis of age, race, color, national origin, sex, religion, veteran status, disability, sexual orientation, gender identity, or any other legally protected status.
Our full EEO & Non-Discrimination statement is on our careers home page (https://careers.tiaa.org/) , and you can read more about your rights and view government notices here (https://www.dol.gov/general/topics/posters) .
Accessibility Support
TIAA offers support for those who need assistance with our online application process to provide an equal employment opportunity to all job seekers, including individuals with disabilities.
If you are a U.S. applicant and desire a reasonable accommodation to complete a job application please use one of the below options to contact our accessibility support team:
Phone: (800) 842-2755
Email: accessibility.support@tiaa.org
Drug and Smoking Policy
TIAA maintains a drug-free and smoke/free workplace.
Privacy Notices
For Applicants of TIAA, Nuveen and Affiliates residing in US (other than California), click here (https://www.tiaa.org/public/tiaa-nuveen-privacy) .
For Applicants of TIAA, Nuveen and Affiliates residing in California, please click here (https://www.tiaa.org/public/tiaa-nuveen-ca-privacy) .
For Applicants of TIAA Global Capabilities, click here (https://www.tiaa.org/public/support/privacy/tiaa-global-capabilities-privacy-notice) .
For Applicants of Nuveen residing in Europe and APAC, please click here (https://www.tiaa.org/public/nuveen-eu-uk-privacy) .
TIAA started out over 100 years ago to help ensure teachers could retire with dignity. Today, many people who work at not-for-profits rely on our wide range of financial products and services to support and strengthen their financial well-being.
Privacy Notices
For Applicants of TIAA, Nuveen and Affiliates residing in US (other than California), click here (https://www.tiaa.org/public/tiaa-nuveen-privacy) .
For Applicants of TIAA, Nuveen and Affiliates residing in California, please click here (https://www.tiaa.org/public/tiaa-nuveen-ca-privacy) .
For Applicants of TIAA Global Capabilities, click here (https://www.tiaa.org/public/support/privacy/tiaa-global-capabilities-privacy-notice) .
For Applicants of Nuveen residing in Europe and APAC, please click here (https://www.tiaa.org/public/nuveen-eu-uk-privacy) .
Nondiscrimination & Equal Opportunity Employment
TIAA is committed to providing equal opportunity across all employment practices and we believe our employees have a right to a diverse and inclusive workplace.
EEO is the Law (https://assets.phenompeople.com/CareerConnectResources/TIAAGLOBAL/documents/22-088\EEOC\KnowYourRights-1688394514088.pdf)
Pay Transparency
Philadelphia Ban the Box (https://www.phila.gov/media/20210423160847/Fair-Chance-Hiring-law-poster.pdf)
