Shift Lead

Walgreens • Absecon, NJ • 6d ago

Opens and closes the store in the absence of store management, including all required systems start-ups, required cash handling, and ensuring the floor and stock room are ready for the business day. Responsible for opening back door of store for deliveries.

Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change as requested to cash registers.

Models and delivers a distinctive and delightful customer experience.

Customer Experience

Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Operations

Responsible for holding store keys to open and close without management as necessary.

Assists with and coaches other team members to work with warehouse and vendor ordering process as the orders are created, reviewed, and received, including opening the backdoor for vendor deliveries.

Responsible and accountable for registering all related sales on assigned cash register, including records of scanning errors, price verifications, items not on file, price modifications, and voids.

Assists manager or assistant store manager in reviewing order exceptions on order release day and assists in reverse logistics (e.g., 1506, returns, empty package).

Assists manager or assistant store manager in evaluating and developing displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions.

Maintains accurate inventory counts; maintains the accuracy of on-hand quantities including, but not limited to, basic departments, stockroom, and overstock locations.

Assist with ensuring the Outdate program is followed with team members.

Responsible for basic department pricing and making daily price changes; ensures proper signage is displayed at the store to support accurate pricing of products. Ensures any additional pricing tasks related to local regulations and/or regulatory compliance programs are completed accurately and within the required time frame.

Assist with bookkeeping activities, including cash report, cash counts, ledgers, and bill payment as necessary or as requested.

Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance, including requesting store or system repairs as required in manager absence, or as requested by manager.

Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.

Has working knowledge of store systems and store equipment.

Assist at Pharmacy out window as requested.

Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).

Responsible for bag checks of team members before leaving the store.

Complies with all company policies and procedures; maintains respectful relationships with coworkers.

Completes special assignments and other tasks as assigned.

Training & Personal Development

Attends training and completes PPLs requested by Manager.

Communications

Serves as a liaison between management and non-management team members by communicating assigned tasks to team members when store management is not present.

Reports disciplinary issues and customer complaints to management.

Basic Qualifications

One year of prior leadership, supervisory, or retail key holder work experience.

Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Preferred Qualifications

Prefer the knowledge of store inventory control.

We will consider employment of qualified applicants with arrest and conviction records.

Obtains and maintains valid PTCB certification or pharmacy license as required by state.An Equal Opportunity Employer, including disability/veterans.The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Salary Range: $18.5 - $23.5 / Hourly

Similar Jobs

Mobile Associate - Retail Sales

T-Mobile USA, Inc. • Somers Point, NJ • 1w ago

Retail & Hospitality

Experience Required None Minimum Education Required High School Diploma or Equivalent Compensation $15.92 / Hourly Hours Per Week 40 Number Of Positions 1 Shift First Shift (Day) Job Description At T-Mobile, we invest in...

1w ago

Go to Apply

Mobile Associate, Store-in-Store, Retail Sales

T-Mobile USA, Inc. • Pleasantville, NJ • 1w ago

Retail & Hospitality

Experience Required None Minimum Education Required High School Diploma or Equivalent Compensation $19.50 - $19.50 / Hourly Hours Per Week 20 Number Of Positions 1 Shift First Shift (Day) Job Description At T-Mobile, we...

1w ago

Go to Apply

Bakery Clerk Part Time

BJs Wholesale Club • Atlantic City, NJ • 1w ago

Retail & Hospitality

Atlantic City, NJ #0074 Part time R258538 A World-Class Team BJ's Wholesale Club is powered by more than 30,000 team members who make a real impact every day. Whether you're stocking shelves, solving problems or shaping...

1w ago

Go to Apply

Assistant Store Manager

AutoZone, Inc. • Mays Landing, NJ • 2w ago

Retail & Hospitality

Job Description AutoZone's store teams are the frontline of WOW! customer service, ensuring that customers find the right parts and solutions for their automotive needs. Store employees maintain well-stocked inventory, a...

2w ago

Go to Apply

Tech II -Finance Tech Operations- Casino Cashiering- Full Time

AC Ocean Walk LLC • Atlantic City, NJ • 3w ago

Retail & Hospitality

Tech 2 - Finance Tech Operations is responsible for providing overall leadership and guidance to the Tech 1's. Tech 2's will deliver hands on service for the Finance tech equipment while servicing customers immediate nee...

3w ago

Go to Apply

Aerospace Engineer

Federal Aviation Administration • Atlantic City, NJ • 3w ago

Retail & Hospitality

Summary The System Safety Section is focused on conducting research to improve transport, general aviation, and rotorcraft safety in areas such as continued airworthiness, risk analysis, automation, flight controls, syst...

3w ago

Go to Apply

Shift Manager - In Room Dining (Available to work both SWING & GRAVE Shift)

AC Ocean Walk LLC • Atlantic City, NJ • 3w ago

Retail & Hospitality

About the Role The Shift Manager-In Room Dining assists the Manager In Room Dining in overseeing the day-to-day management of the In Room Dining Operation. Position Responsibilities Ensures that service is carried out in...

3w ago

Go to Apply

Maintenance Techinican

ManpowerGroup • Pleasantville, NJ • 3w ago

Retail & Hospitality

Our client, a leading organization in the industry, is seeking a dedicated Maintenance Technician to join their team. As a Maintenance Technician, you will be an essential part of the maintenance department supporting da...

3w ago

Go to Apply

Retail Sales Associate

Staples • Brigantine, NJ • 4w ago

Retail & Hospitality

Sales Associates provide exceptional customer service with our customers' needs in mind. You'll help customers find products, provide solutions, and handle returns or online pickups. You'll also be collaborative and incl...

4w ago

Go to Apply

Staff Accountant

Robert Half • Ventnor City, NJ • 2h ago

Finance, Accounting & Banking

Description We are looking for an experienced Staff Accountant to support a company in New Jersey through a long-term contract assignment. This role is well suited for an accounting specialist who can manage core financi...

2h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)