Customer Service Associate

Walgreens • Birmingham, AL • 3d ago

Models and delivers a distinctive and delightful customer experience.

Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.

Customer Experience

Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Operations

Provides customers with courteous, friendly, fast, and efficient service.

Recommends items for sale to customer and recommends trade-up and/or companion items.

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.

Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.

Implements Company asset protection procedures to identify and minimize profit loss.

Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).

Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.

Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.

Has working knowledge of store systems and store equipment.

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.

Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).

Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.

Complies with all company policies and procedures; maintains respectful relationships with coworkers.

Completes special assignments and other tasks as assigned.

Training & Personal Development

Attends training and completes PPLs requested by Manager or assigned by corporate.

Basic Qualifications

Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours

Preferred Qualifications

Prefer six months of experience in a retail environment.

Prefer to have prior work experience with Walgreens.

Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours.

We will consider employment of qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Salary Range: $15 - $19 / Hourly

Similar Jobs

Senior Epic Professional and HB Consultant

Deloitte • Birmingham, AL • 2d ago

Management & Administrative

Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Senior EPIC Professional and Hospital Billing Consultant, you will have the ability to share ne...

2d ago

Go to Apply

Part Sales Manager - Full Time

AutoZone, Inc. • Birmingham, AL • 5d ago

Management & Administrative

Job Description AutoZone's Store Management team drives store performance, fosters a productive team, and ensures exceptional customer service. Managers and MITs play a key leadership role, expected to Live The Pledge an...

5d ago

Go to Apply

Part Sales Manager - Full Time

AutoZone, Inc. • Center Point, AL • 5d ago

Management & Administrative

5d ago

Go to Apply

Warehouse Office Support

Home Depot • Birmingham, AL • 2w ago

Management & Administrative

Job Description Associates in a Warehouse Office Associate role supports the daily operations of the distribution center by performing essential administrative and clerical tasks that ensure accurate documentation, smoot...

2w ago

Go to Apply

Salesforce Alliance - Operations & PMO Manager (24 Month Secondment)

Deloitte • Birmingham, AL • 2w ago

Management & Administrative

Deloitte Global is the engine of the Deloitte network. Our professionals reach across disciplines and borders to develop and lead global initiatives. We deliver strategic programs and services that unite our organization...

2w ago

Go to Apply

Global Operate Business Development, Pricing Manager

Deloitte • Birmingham, AL • 2w ago

Management & Administrative

2w ago

Go to Apply

Pro Sales Manager - Birmingham/Huntsville, AL

Sherwin-Williams • Birmingham, AL • 2w ago

Management & Administrative

The Pro Sales Manager (PSM) is responsible for managing and working with Pro Sales Representatives (PSRs) to grow, develop, maintain and manage the overall relationship with regional businesses, branches of national cust...

2w ago

Go to Apply

Customer Service Advisor

Valvoline • Birmingham, AL • 2w ago

Management & Administrative

What You'll Do: As a Customer Service Advisor, you are often the first and last face our customers see. You will create lasting impressions and build loyal customers by using product knowledge and services to present oil...

2w ago

Go to Apply

New Ventures Technology & Innovation | Strategy & Operations | Manager, Strategic Initiatives

Deloitte • Birmingham, AL • 2w ago

Management & Administrative

New Ventures Technology & Innovation | Manager Strategy, Growth & Transformation The Manager, Strategic Initiatives supports the Strategic Initiatives Leader and Senior Manager in executing NVTI's highest-priorit...

2w ago

Go to Apply

Specialist, Client Account Management (Northeast)

Deloitte • Birmingham, AL • 2w ago

Management & Administrative

We're looking for an autonomous self-starter with outstanding organizational and program management skills - a strategic thinker who's also a natural collaborator. As a Client Account Manager (CAM) in Deloitte's Governme...

2w ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)