Customer Service Representative

Robert Half • Richmond, IN • 1d ago

Description

We are looking for a Customer Service Representative to join a manufacturing organization in Richmond, Indiana. This Long-term Contract position is ideal for someone who excels at supporting customers, managing order activity, and maintaining accurate information across multiple business systems. The role focuses on delivering responsive service, resolving order and product inquiries, and partnering with internal teams to ensure a smooth customer experience.

Responsibilities:

Support authorized, detail-focused, and premier customer accounts by providing timely and accurate service for a wide range of inquiries.

Enter, update, and review customer orders in company systems, ensuring all order details are complete and accurate.

Prepare and issue order confirmations, while responding to requests related to pricing, product availability, and delivery timing.

Handle customer concerns and complaint cases through the appropriate internal platforms, following established service procedures.

Coordinate return authorizations, stock rotation requests, and adjustment allowance submissions in accordance with company guidelines.

Manage product expedite requests and assist with new item setup activities, including confirming item availability and shipment dates.

Recommend suitable product alternatives by using company resources, websites, and reference materials to address customer needs.

Communicate effectively with both internal departments and external customers, including support for consignment inventory requirements and special projects.

Assist with onboarding and training activities for new team members and participate in required company meetings.

For immediate consideration, call 937.224.8326.

Requirements - High school diploma required.

Prior experience in customer service, sales support, or a related role within a business or manufacturing environment.

Strong background in order entry, purchase order processing, and handling inbound and outbound customer communication.

Proficiency with Microsoft Office and the ability to learn and navigate multiple internal order management systems.

Experience using Salesforce or similar customer relationship management tools.

Excellent attention to detail, especially when entering data, reviewing orders, and maintaining records.

Effective problem-solving, interpersonal, and communication skills with the ability to resolve customer issues professionally.

Reliable attendance and the ability to meet established workplace expectations and policies. TalentMatch®

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .

Similar Jobs

Administrative Assistant

Kelly Services • Greenville, OH • 3w ago

Management & Administrative

Position Summary The Temporary Office Assistant provides front office and administrative support to ensure the efficient operation of agency programs and services. This position serves as a first point of contact for cli...

3w ago

Go to Apply

Wireless Sales Manager - W2035/W1480/W2388

OSL Retail Services • Greenville, OH • 3w ago

Management & Administrative

Overview WIRELESS SALES MANAGERAre you a dynamic leader with a passion for technology and a track record of driving sales excellence? Welcome to OSL, a vibrant leader in outsourced sales services, proudly partnering with...

3w ago

Go to Apply

Administrative Assistant

Robert Half • Oxford, OH • 3w ago

Management & Administrative

Description We are looking for a dependable Administrative Assistant to support a busy property management office in Oxford, Ohio. This Long-term Contract opportunity is ideal for someone who enjoys working with people,...

3w ago

Go to Apply

SALES ASSOCIATE in CONNERSVILLE IN S01137

Dollar General • Connersville, IN • 5h ago

Sales & Marketing

Job Identification 117310 Job Category Associate Job Schedule Full time Travel Required No Willing to Relocate No Job Description Job Details General Summary: The Sales Associate acts as a point of contact for our custom...

5h ago

Go to Apply

Licensed Practical Nurse - Lab

Veterans Affairs, Veterans Health Administration • Richmond, IN • 1d ago

Hospital & Medical

Summary This position is for the Lab located in Richmond, Indiana within Primary Care Service. The primary purpose of the Licensed Practical/License Vocational Nurse (LPN/LVN) is to perform assigned duties in a manner th...

1d ago

Go to Apply

Truck Driver

Roehl Transport • Richmond, IN • 1w ago

Trucking & Construction

In our over the road Flatbed Fleet, you'll haul unique freight mostly east of I-35 (though you may have loads that'll take you through any of the lower 48 states and Canada). As you see the nation, you'll also see many d...

1w ago

Go to Apply

Truck Driver - Dedicated Great Lakes Paper Fleet

Roehl Transport • Oxford, OH • 1w ago

Trucking & Construction

Be Home Weekends Run a consistent lane. Pull van trailers with a mix of live loads and drop & hooks. Full benefits. Practical route mileage (address-to-address). Drivers are averaging 2,500 miles a week. Work 5.5 day...

1w ago

Go to Apply

Truck Driver - Dedicated Great Lakes Paper Fleet

Roehl Transport • Liberty, IN • 1w ago

Trucking & Construction

1w ago

Go to Apply

Highway Technician

State of Indiana • Cambridge City, IN • 1w ago

IT & Engineering

Highway Technician Date Posted: Sep 25, 2026 Requisition ID: 484297 Location: Cambridge City, IN, US, 47327 Work for Indiana Begin a fulfilling career with the State of Indiana by joining one of the largest employers in...

1w ago

Go to Apply

Registered Nurse

Magnolia Health Systems • Winchester, IN • 2w ago

Hospital & Medical

Job Description: Nurses are valuable members of our health care team who provide direct and indirect nursing care for residents, as prescribed by the physician, assuring that care is provided according to established fac...

2w ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)