Customer Service Associate

Walgreens • Ossining, NY • 1h ago

Models and delivers a distinctive and delightful customer experience.

Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.

Customer Experience

Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Operations

Provides customers with courteous, friendly, fast, and efficient service.

Recommends items for sale to customer and recommends trade-up and/or companion items.

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.

Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.

Implements Company asset protection procedures to identify and minimize profit loss.

Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).

Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.

Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.

Has working knowledge of store systems and store equipment.

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.

Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).

Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.

Complies with all company policies and procedures; maintains respectful relationships with coworkers.

Completes special assignments and other tasks as assigned.

Training & Personal Development

Attends training and completes PPLs requested by Manager or assigned by corporate.

Basic Qualifications

Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours

Preferred Qualifications

Prefer six months of experience in a retail environment.

Prefer to have prior work experience with Walgreens.

Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours.

We will consider employment of qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Salary Range: $17 - $20.5 / Hourly

Similar Jobs

Customer Service Associate

Walgreens • Tappan, NY • 1h ago

Management & Administrative

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Customer Experience Enga...

1h ago

Go to Apply

Customer Service Associate

Robert Half • Tarrytown, NY • 1h ago

Management & Administrative

Description We are looking for a Customer Service Associate to join a manufacturing organization in Tarrytown, New York in a Contract to permanent capacity. This position focuses on delivering responsive support across p...

1h ago

Go to Apply

Administrative Assistant

Robert Half • Rockleigh, NJ • 1h ago

Management & Administrative

Description We are seeking a dependable part-time Administrative Assistant to support daily office operations near Rockleigh, New Jersey. This Long-term Contract position is well suited for someone who enjoys keeping rec...

1h ago

Go to Apply

Management Trainee

Cintas • Newburgh, NY • 1h ago

Management & Administrative

Requisition Number: 233556 Job Description Cintas is offering an exciting Management Trainee program designed to kickstart your professional career. We are seeking a motivated and dynamic Management Trainee to join this...

1h ago

Go to Apply

Employee Relations Manager

Robert Half • Greenwich, CT • 1h ago

Management & Administrative

Description We are looking for an experienced Employee Relations Manager to support a respected non-profit organization in Greenwich, Connecticut. This Long-term Contract opportunity will focus on guiding employee relati...

1h ago

Go to Apply

Inventory Clerk

Robert Half • Saddle Brook, NJ • 1h ago

Management & Administrative

Description We are seeking a highly organized, detail-oriented, and dependable Warehouse Coordinator to help oversee the day-to-day coordination of our warehouse operations. This is a hands-on position that requires exce...

1h ago

Go to Apply

Administrative Support - Procurement Department

System One • Orangeburg, NY • 1h ago

Management & Administrative

Job Title: Administrative Support - Procurement Department Location: Orangeburg, NY Type: Contract Compensation: $23.00/hour Hours: 7:30-4:30 pm or 8:30-5pm, M-F Responsibilities Provide administrative support including...

1h ago

Go to Apply