Program Manager, Product Data Operations

Meta • Albany, NY • 3h ago

Summary:

Meta is seeking a Program Manager to lead AI solutions and product data operations programs that directly support Meta Superintelligence Lab. In this role, you will oversee end-to-end data operations programs spanning AI model training pipelines, data quality initiatives, and annotation workflows - ensuring that product teams have the high-quality data they need to build and scale AI-driven features. You will collaborate closely with researchers, engineers, product, and operations partners to define program strategies, resolve cross-functional dependencies, and translate complex data challenges into actionable, scalable solutions.

Required Skills:

Program Manager, Product Data Operations Responsibilities:

Manage and deliver product data operations programs that support AI model training, evaluation, and deployment pipelines across multiple product teams

Partner with research, engineering, and product teams to define data requirements, align on quality standards, and prioritize data collection and annotation efforts for AI solutions

Identify and resolve bottlenecks in data labeling, annotation, and curation workflows to ensure timely delivery of high-quality training datasets

Break down complex data operations challenges into manageable components, applying systematic analysis to design and implement scalable solutions aligned with AI product roadmaps

Develop and maintain program documentation including data governance frameworks, workflow specifications, risk registers, and milestone tracking for AI data initiatives

Engage team leaders and cross-functional stakeholders to build alignment on program direction, surface risks proactively, and drive decisions that unblock data operations work

Track and communicate program health metrics - including data throughput, quality rates, and delivery timelines - adapting communication style and format to technical and non-technical audiences

Leverage AI tools and workflow automation to improve the efficiency and quality of data operations processes, sharing learnings to scale adoption across the team

Contribute to team-level goal setting by synthesizing insights from data operations performance and translating them into actionable recommendations for AI product teams

Adapt program plans in response to shifting AI product priorities, regulatory requirements, or data availability constraints, maintaining focus on highest-impact deliverables

Minimum Qualifications:

6+ years of experience in program management, data operations, or technical operations roles supporting AI, machine learning, or data-driven product development

or 2+ years of such experience with a Bachelor's degree in Computer Science, Artificial Intelligence, Computer Engineering, Human-Computer Interaction, or a related technical field

Fundamental understanding of AI/ML model development and the data requirements across the model lifecycle - including training, evaluation, and fine-tuning data needs

Experience managing cross-functional programs involving data pipelines, data labeling, annotation workflows, or AI training data quality initiatives

Experience in analyzing operational data and communicating findings and recommendations to technical and non-technical stakeholders at varying levels of leadership

Experience identifying process inefficiencies and implementing scalable solutions within data or AI operations environments

Preferred Qualifications:

Demonstrated ability to integrate AI tools to optimize/redesign workflows and drive measurable impact (e.g., efficiency gains, quality improvements)

Experience adhering to and implementing responsible, ethical AI practices (e.g., risk assessment, bias mitigation, quality and accuracy reviews)

Demonstrated ongoing AI skill development (e.g., prompt/@context engineering, agent orchestration) and staying current with emerging AI technologies

Experience using AI-powered tools or workflow automation platforms to redesign and accelerate data operations processes, including demonstrated application of responsible and ethical AI practices such as bias mitigation and quality review

Experience managing vendor or outsourced data annotation and labeling operations at scale

Master's degree in Computer Science, Artificial Intelligence, Computer Engineering, Human-Computer Interaction, or a related technical field

Experience working directly with research or machine learning teams to define data requirements and evaluate the quality of datasets for AI model development

Familiarity with data governance practices, metadata management, or compliance considerations relevant to AI training data

Public Compensation:

$132,000/year to $189,000/year + bonus + equity + benefits

Industry: Internet

Equal Opportunity:

Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereo@types, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.

Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@meta.com.

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