Operations Clerk II Part Time

Saia • Owatonna, MN • 1d ago

Ready To Go Further?

Saia is a different kind of logistics and transportation company. We do things the right way. You'll see it in our commitment to our people, customers, and community. You'll feel it in the support you get on day one - from leadership and from your team. A job with Saia is packed with opportunity - from learning new skills and advancing to competitive compensation and great benefits. It's all here and it's exactly what going further is all about.

Position Summary

Provides support to customers and terminal operations by managing communications and coordinating service activities. Delivers accurate documentation and timely assistance to strengthen customer relationships and improve operational efficiency.

Major Tasks and Responsibilities

Handles inbound calls and emails, schedules appointments, and addresses inquiries on orders and deliveries.

Coordinates with terminal operations to optimize pickup and delivery times based on customer needs.

Confirms delivery availability with dispatch and addresses scheduling conflicts.

Prepares and reviews dispatch paperwork for accuracy and completeness.

Supports billing and data entry while maintaining accurate terminal records.

Conducts driver check-ins to verify delivery performance and address service issues.

Responds to customer requests across multiple channels to resolve issues and deliver satisfaction.

Monitors service activities, identifies potential problems, and takes corrective action to maintain quality.

Minimum Qualifications

Must be at least 18 years of age.

High school diploma or GED.

Authorized to work in the United States.

Read, write, communicate and comprehend the English language in order to perform the various tasks of the job, including but not limited to: converse with co-workers and members of the general public, including customers; understand oral and written instructions as well as governmental regulations; respond to questions and inquiries from management and government representatives; and accurately complete various documents, reports and records required of the position.

Preferred Qualifications

2+ years of transportation, customer service, or related experience.

Working knowledge of Microsoft Office.

Work Conditions and Physical Demands

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Works primarily in a terminal office environment with frequent computer and phone use.

Sits for extended periods while performing data entry and administrative tasks.

Walks through warehouse and dock areas as needed, with exposure to noise, dust, and varying temperatures.

Communicates regularly with drivers, coworkers, and customers in person, by phone, and electronically.

Occasionally lifts or carries office supplies or small packages up to 20 pounds.

May be required to wear safety gear such as high-visibility vests, hearing protection, or safety footwear in operational areas.

Work hours may extend beyond the standard schedule during peak periods or to resolve service issues.

Pay Rate: $22.30 - $27.05 per hour, based on experience

Benefits

At Saia, your success is our success! That's why we work hard to provide you with what you need to build an awesome career. We are committed to rewarding superior employee performance so that when you work hard, your achievements won't go unnoticed.

Make Your Move

At Saia, our people are the reason we've been successful for over a century in the industry. Together, we've created a positive culture that's driven by our core values - like dignity and respect, a customer-first approach, safety and more. With hundreds of terminals across the country and growing, we're always looking for more collaborative and motivated individuals to join our team. So, if you're ready to put your career on a solid path, let's go further.

Saia is an Equal Opportunity Employer and prohibits discrimination and harassment of any @type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Saia

Go to Apply

Share this job

Similar Jobs

Market Grille Clerk

Hy-Vee Food Stores • Faribault, MN • 2d ago

Management & Administrative

Faribault, Grant Street NW, Faribault, MN Part time R253531 Additional Considerations (if any): - At Hy-Vee our people are our strength. We promise "a helpful smile in every aisle" and those smiles can only come from a w...

2d ago

Go to Apply

Human Resources Generalist - Manufacturing

Life Fitness, LLC • Owatonna, MN • 4d ago

Management & Administrative

Job Duties Join us as we empower the world to work out, creating healthier lives together. Join Life Fitness / Hammer Strengthas an on-site Human Resources Generalist in Owatonna, Minnesota, where you'll help build the t...

4d ago

Go to Apply

Division Administrative Assistant

ALDI • Faribault, MN • 1w ago

Management & Administrative

Behind every great deal at ALDI are people working to bring it all together. Our team of administrative professionals tackle the ins and outs of running a well-oiled business as they collaborate and support the operation...

1w ago

Go to Apply

Aftermarket Quality Program Manager

Daikin Applied • Faribault, MN • 1w ago

Management & Administrative

Job Duties Join the world's largest HVAC company, named by Forbes as one of America's Best-In-State Employers 2025! AftermarketQuality Program Manager - Plymouth, MN or Faribault, MN -Hybrid Make your mark at the world's...

1w ago

Go to Apply

Part Sales Manager - Part Time

AutoZone, Inc. • Faribault, MN • 1w ago

Management & Administrative

Job Description AutoZone's Store Management team drives store performance, fosters a productive team, and ensures exceptional customer service. Managers and MITs play a key leadership role, expected to Live The Pledge an...

1w ago

Go to Apply

Beauty and Wellness Consultant

Walgreens • Faribault, MN • 2w ago

Management & Administrative

Job Objectives Maximizes sales and brand awareness by providing exceptional customer care to all customers in a friendly, efficient, and professional manner; gives impartial, personalized, expertise and advice regardless...

2w ago

Go to Apply

Central Services Administrative Specialist

State of Minnesota • Faribault, MN • 2w ago

Management & Administrative

Working Title: Central Services Administrative Specialist Job Class: Central Services Administrative Specialist Agency: Corrections Dept Job ID : 96941 Location : Faribault Telework Eligible : No Full/Part Time : Full-Ti...

2w ago

Go to Apply

Office & Admin Specialist Int. Intermittent

State of Minnesota • Faribault, MN • 3w ago

Management & Administrative

Working Title: Administrative Assistant- Intermittent Job Class: Office and Administrative Specialist, Intermediate Agency: Mn State Academies Job ID : 96830 Location : Faribault Telework Eligible : No Full/Part Time : I...

3w ago

Go to Apply

Customer Service

Hy-Vee Food Stores • Faribault, MN • 3w ago

Management & Administrative

Faribault, Grant Street NW, Faribault, MN Part time R249272 Additional Considerations (if any): - At Hy-Vee our people are our strength. We promise "a helpful smile in every aisle" and those smiles can only come from a w...

3w ago

Go to Apply

Part-Time Warehouse Associate - 1st Shift

ALDI • Faribault, MN • 1d ago

Manufacturing & Warehouse

Our warehouse operations make sure that products are properly received, selected and delivered to our stores for our ever-growing number of customers to enjoy. While not guaranteed, on average our warehouse employees wor...

1d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)