Customer Service Specialist

Sherwin-Williams • Herndon, VA • 3h ago

This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store's sales goals.

The individual selected for this role will be expected to work at Store #5136, located at: 696B Elden St, Herndon, VA 20170.

Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's customers, staff, employees, vendors, contractors, and the general public.

At Sherwin-Williams, our purpose is to inspire and improve the world by coloring and protecting what matters. Our paints, coatings and innovative solutions make the places and spaces in our world brighter and stronger. Your skills, talent and passion make it possible to live this purpose, and for customers and our business to achieve great results. Sherwin-Williams is a place that takes its stability, growth and momentum and translates it to possibility for our people. Our people are behind the strength of our success, and we invest and support you in:

Life ... with rewards, benefits and the flexibility to enhance your health and well-being

Career ... with opportunities to learn, develop new skills and grow your contribution

Connection ... with an inclusive team and commitment to our own and broader communities

It's all here for you... let's Create Your Possible

What is the Process to get Started?

Step 1 - Online Application

Find the role(s) that interest you on our Careers page: https://jobsearch.sherwin.com/

Set aside 15 minutes to create your profile by entering or importing your details from one of our job board partners

Step 2 - Digital Interview

Upon review of your application, qualified candidates will be invited to complete a digital video interview via HireVue, our interview partner. The interview will consist of a few behavioral based questions

You'll be able to record and complete your video interview anytime, anywhere! While you can complete this video interview on your own schedule, we ask that this step be completed within 7 days of receiving an invitation

Step 3 - In-Store Interview

Your video interview is reviewed by a member of our Recruitment team and our top candidates are invited to meet with our team in a store, specialty wholesale branch, floorcovering facility or delivery service terminal.

At Sherwin-Williams, part of our mission is to help our employees and their families live healthier, save smarter and feel better. This starts with a wide range of world-class benefits designed for you. From retirement to health care, from total well-being to your daily commute-it matters to us. A general description of benefits offered can be found at http://www.myswbenefits.com/. Click on "Candidates" to view benefit offerings that you may be eligible for if you are hired as a Sherwin-Williams employee.

Compensation decisions are dependent on the facts and circumstances of each case and will impact where actual compensation may fall within the stated wage range. The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. The wage range, other compensation, and benefits information listed is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable federal, state, and local laws including with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act where applicable.

Sherwin-Williams is proud to be an Equal Employment Opportunity employer. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.

As a VEVRAA Federal Contractor, Sherwin-Williams requests state and local employment services delivery systems to provide priority referral of Protected Veterans.

Please be aware, Sherwin-Williams recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information like national identification numbers, date of birth, or bank account numbers during the application process.

Similar Jobs

Customer Service Representative - Remote

Sharecare • Washington, DC • 3h ago

Management & Administrative

Remote Full time R-102083 Job Description: Sharecare is a digital healthcare company that delivers software and tech-enabled services to stakeholders across the healthcare ecosystem to help improve care quality, drive be...

3h ago

Go to Apply

Security Guard/Customer Service

Erickson Living • Bethesda, MD • 3h ago

Management & Administrative

Bethesda, MD Full time R0104574 Location: The Grandview by Erickson Senior Living Join our team as a Security and Emergency Services (SES) Officer, responsible for implementing the SES Program under the Supervisor's dire...

3h ago

Go to Apply

Summer 2027 Project Management/Business Analyst Internship

General Dynamics Information Technology • Gaithersburg, MD • 3h ago

Management & Administrative

Req ID: RQ228857 Type of Requisition: Temporary Clearance Level Must Be Able to Obtain: None Public Trust/Other Required: None Job Family: Interns Skills: Analytical Thinking,Communication,Microsoft Excel,Tableau Dashboa...

3h ago

Go to Apply

Summer 2027 Project Management/Business Analyst Internship

General Dynamics Information Technology • Falls Church, VA • 3h ago

Management & Administrative

3h ago

Go to Apply

Senior Principal Directory Services Architect

General Dynamics Information Technology • Washington, DC • 3h ago

Management & Administrative

Req ID: RQ229187 Type of Requisition: Regular Clearance Level Must Be Able to Obtain: Top Secret/SCI Public Trust/Other Required: None Job Family: IT Infrastructure and Operations Skills: Active Directory (AD),Azure Acti...

3h ago

Go to Apply

ServiceNow Developers - Multiple Levels

General Dynamics Information Technology • Fairfax, VA • 3h ago

Management & Administrative

Req ID: RQ229156 Type of Requisition: Regular Clearance Level Must Be Able to Obtain: None Public Trust/Other Required: MBI (T2) Job Family: Software Engineering Skills: ServiceNow Agile Development,ServiceNow IT Service...

3h ago

Go to Apply

Configuration Manager

CACI International • Springfield, VA • 3h ago

Management & Administrative

Job Title: Configuration Manager Job Category: Engineering and Technical Support Time Type: Full time Minimum Clearance Required to Start: Top Secret Employee Type: Regular Percentage of Travel Required: None Type of Tra...

3h ago

Go to Apply

Manager - SAP MDG & Master Data

Deloitte • Mclean, VA • 6h ago

Management & Administrative

Join Deloitte's SAP practice and build a career at the forefront of business transformation, where innovation, industry insight, and leading technology come together to solve complex challenges. You'll work with dynamic...

6h ago

Go to Apply

Principal Associate, Supplier Management

Capital One • Mclean, VA • 6h ago

Management & Administrative

Principal Associate, Supplier Management At Capital One, our Enterprise Service Management (ESM) teams are seeking a Principal Associate, Supplier Managemen t . In ESM, we empower associates to deliver their best by cult...

6h ago

Go to Apply

Facilities Operation Manager - Electrical (Shackelford, TX)

Oracle • Washington, DC • 6h ago

Management & Administrative

Job Description As Facilities Operations Manager - Electrical , you will lead the safe, reliable, and compliant operation of mission-critical electrical systems supporting OCI data centers. Reporting to the Site Operatio...

6h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)