Consider It Done Agent

Marriott • Nashville, TN • 3h ago

Additional Information

Job Number 26123342

Job Category Rooms & Guest Services Operations

Location 2800 Opryland Drive, NASHVILLE TN 37214, United States VIEW ON MAP (https://www.google.com/maps?q=2800%20Opryland%20Drive%2C%20NASHVILLE%20TN%2037214%2C%20United%20States)

Schedule Full Time

Located Remotely? N

Position Type Non-Management

Pay Range: $19.50-$19.50 Per hour

POSITION SUMMARY

Answer, record, and process all guest requests, questions, or concerns via telephone, email, chat, and mobile communication devices. Operate telephone switchboard, process guest requests for wake-up calls, and connecting and directing calls to the appropriate extension. Receive, record, and relay messages accurately. Log all guest requests or issues into computer, contact appropriate individual or department (e.g., Bellperson, Housekeeping), and follow up with guest to ensure their request has been resolved to their satisfaction. Provide information to guests about room features, property amenities, and local areas of interest. May process room service orders, answer questions on menu selection and record transactions in point-of-sale system. Assist guests with accessing internet and guestroom entertainment.

Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, and support team to reach common goals. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats; stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.?Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Why have less when you can have MORE - all under one roof? Rooted in our expertise and leadership in meetings and experiences, Gaylord Hotels intentionally deliver environments, services and programming that bring people together in an extraordinary way. The heart of our brand are STARs, who are creative, entrepreneurial and dedicated to providing thoughtful, big-hearted service to guests. At Gaylord, we provide STARs with opportunities well beyond that of a traditional hotel-offering you endless career opportunities, the extras, and MORE. In joining Gaylord, you join a portfolio of brands with Marriott International. Be where you can do your best work,? begin your purpose, belong to an amazing global? team, and become the best version of you.

Similar Jobs

Software Engineer II

Renaissance • Nashville, TN • 1h ago

IT & Engineering

About Renaissance When you join Renaissance®, you join a global leader in pre-K-12 education technology! Renaissance's solutions help educators analyze, customize, and plan personalized learning paths for students, allow...

1h ago

Go to Apply

Principal Software Engineer, Core Infrastructure

Oracle • Nashville, TN • 1h ago

IT & Engineering

Job Description Compute & GPU Provisioning: Experience with BIOS/UEFI, BMC/SMM, Redfish, PLDM, TPM, virtual media, firmware installation and upgrades, and hardware lifecycle management. CPU/GPU & Hardware Systems...

1h ago

Go to Apply

Hotel Front Desk Associate

Atrium Hospitality • Nashville, TN • 2h ago

Retail & Hospitality

Nashville, TN Full time R50237 Hotel : Nashville Residence Inn 1801 Hayes Street Nashville, TN 37203 Full time Compensation Range : $17.50 - $19.00 Compensation is determined based on a variety of factors, including expe...

2h ago

Go to Apply

Guest Services Associate (1st and 2nd Shift Available) - Club Wyndham Nashville Resort

Travel + Leisure Co. • Nashville, TN • 3h ago

Retail & Hospitality

We Put the World on Vacation Travel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our ded...

3h ago

Go to Apply

AI Analytic Developer

Oracle • Nashville, TN • 4h ago

IT & Engineering

Job Description Oracle Health is seeking a Senior AI Agent Engineer to build production AI agents and workflow automation capabilities that accelerate analytics delivery, improve insight generation, and reduce manual eng...

4h ago

Go to Apply

Specialist, Client Account Management (Northeast)

Deloitte • Nashville, TN • 4h ago

Management & Administrative

We're looking for an autonomous self-starter with outstanding organizational and program management skills - a strategic thinker who's also a natural collaborator. As a Client Account Manager (CAM) in Deloitte's Governme...

4h ago

Go to Apply

Specialist, Client Account Management (Northeast)

Deloitte • Hermitage, TN • 4h ago

Management & Administrative

4h ago

Go to Apply

Senior Director, Enterprise Base Account Management

Ensono • Nashville, TN • 4h ago

Management & Administrative

Senior Director, Enterprise Base Account ManagementRemote - United StatesJR014244 Sr Director, Enterprise Base Account Management At Ensono, our Purpose is to be a relentless ally, disrupting the status quo and unleashin...

4h ago

Go to Apply

Sr. Technical Account Manager

Deloitte • Hermitage, TN • 4h ago

Management & Administrative

Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Sr.Technical Account Manager you will have the ability to share new ideas and collaborate on pr...

4h ago

Go to Apply

GCP Technical Account Manager

Deloitte • Hermitage, TN • 4h ago

Management & Administrative

As a GCP Technical Account Manager (Cloud Infrastructure Engineer III), you will support Public Sector customers with cloud adoption, operational planning, technical issue resolution, and stakeholder coordination. Workin...

4h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)