Back to Jobs search

Hotel Night Auditor

Kinseth Hospitality Companies • Janesville, WI • 2d ago

What we offer:

Health, Dental, Vision and other benefits available

DailyPay

401k

Paid Training

Paid PTO

Referral program

Discounts at all Kinseth Hotel Corporation hotels and restaurants

SUMMARY

Provides hotel customer service to guests of hotel by performing the following duties.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

Greets, registers, suggestively sells hotel rooms, issues room keys, assigns rooms to guests and sets wake up calls in a efficient, warm and friendly manner.

Acts as hotel manager on duty and follows the prescribed MOD procedures on communication, emergency procedures and guest satisfaction.

Enters daily changes and balances accounts such as guest, house, guest tray, city ledger and advance deposits. Resets system for the next business day.

Ensures that the night audit procedures are completed on a daily basis and the information entered and posted are accurate, balanced and timely.

Enters information and prints night audit reports in an accurate and timely manner per night audit guidelines.

Ensures guest safety by following established security procedures including fire/tornado procedures, key security and guest privacy.

Date stamps, sorts, and racks incoming mail, faxes and messages.

Records and communicates guest special requests and problems to appropriate department and ensures they are addressed in a timely and acceptable manner.

Answers inquiries pertaining to hotel services; registration of guests; and local attractions and provides travel directions.

Accurately checks out guests and communicates departures with housekeeping staff.

Accurately computes bill, collects payment, makes change for guests and makes deposits according to KHC cash handling procedures.

Makes, confirms and cancels reservations via telephone, computer and in writing.

Answers and routes internal and external phone calls in an articulate, friendly manner using prescribed procedures.

Posts charges such as hotel room, food, liquor, or telephone to ledger.

Deposits guests' valuables in hotel safe or safe deposit box.

Maintains the shift-to-shift log accurately to ensure proper communication between shifts is maintained.

Maintains the cleanliness and organization of the hotel lobby and front desk area.

Washes, folds and properly stores laundry (depending on business unit).

KHC POLICIES: Responsible for following all KHC policies and procedures as set forth in the KHC handbook, KHC Front Desk Procedure Manual and property specific guidelines/standards. These policies include dress code, safety and performance standards. Employees must also maintain a professional image and report to work as scheduled.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. All employees must follow proper safety precautions at all times to avoid injuries.

While performing the duties of this job, the employee is regularly required to stand; use hands to finger, handle, or feel; and talk or hear. The employee frequently is required to walk and reach with hands and arms. The employee is occasionally required to sit; climb or balance; stoop, kneel, crouch, or crawl; or smell. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. The employee is required to work alone and stay awake and alert all night.

Similar Jobs

Market Grille Cook

Hy-Vee Food Stores • Janesville, WI • 5h ago

Retail & Hospitality

Janesville, 2500 Humes Road, Janesville, WI Part time R253480 Additional Considerations (if any): Must be 18+ - At Hy-Vee our people are our strength. We promise "a helpful smile in every aisle" and those smiles can only...

5h ago

Go to Apply

Distribution Center Dispatcher

ALLIANT ENERGY CORP • Janesville, WI • 2d ago

Retail & Hospitality

JOB REQUIREMENTS: Number of Openings: 1 Job Title: Distribution Center Dispatcher Occupational Category: Please choose the most appropriate choice based on the Job Title and Description. Duties and Responsibilties of Job...

2d ago

Go to Apply

Temporary Retail Sales Support

maurices • Machesney Park, IL • 4d ago

Retail & Hospitality

Brand Overview: As a hometown specialty retailer, maurices is deeply committed to bringing affordable, versatile, and flattering fashion to small towns across North America. We inspire women of all ages to look and feel...

4d ago

Go to Apply

Temporary Retail Sales Support

maurices • Janesville, WI • 4d ago

Retail & Hospitality

4d ago

Go to Apply

Senior Buyer

SPX • Delavan, WI • 5d ago

Retail & Hospitality

JOB SUMMARY Under the direction of the Purchasing Manager, the Sr. Buyer is responsible for the procurement and planning of materials, supplies and services that support an $85 million in annual spend. This includes acco...

5d ago

Go to Apply

Retail Sales Associate

Salvation Army • Janesville, WI • 1w ago

Retail & Hospitality

JOB REQUIREMENTS: Retail Sales Associate Location: Janesville, WI Pay: \$13.00 per hour Job Type: Part-time Schedule: 24 hours per week, including evenings, weekends, and holidays as scheduled] Benefits: Paid vacation, s...

1w ago

Go to Apply

Retail Sales Consultant

AT&T • Janesville, WI • 1w ago

Retail & Hospitality

It's time to take your sales career to the next level. Every day you'll be at the center of it all. Your goal? Create meaningful connections with every customer, with your personalized sales expertise. Meeting sales targ...

1w ago

Go to Apply

Distribution Center Dispatcher

Alliant Energy • Janesville, WI • 1w ago

Retail & Hospitality

Janesville, WI Full time JR-10052 Bring YOUR energy to Alliant Energy! At Alliant Energy, our purpose is to serve customers and build stronger communities. We are passionate about powering beyond the market challenges of...

1w ago

Go to Apply

Mobile Associate Store in Store Retail

T-Mobile USA, Inc • Janesville, WI • 1w ago

Retail & Hospitality

JOB REQUIREMENTS: At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package -...

1w ago

Go to Apply

Installation Crew Member

AMERICAN GREETINGS CORP • Elkhorn, WI • 1w ago

Retail & Hospitality

JOB REQUIREMENTS: American Greetings is a global leader in the Celebrations marketplace. Celebrate with us and join our team today! As a Retail Fixture / Installation Crewmember with American Greetings, you\'ll be a vita...

1w ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)