Admissions Coordinator

Care Initiatives • Dubuque, IA • 1d ago

Dubuque Specialty Care , a 84-bed long-term care skilled nursing community located in Dubuque, IA, is now hiring!

Make a Difference Every Day - Join Care Initiatives as a vital part of our admissions team!

The Admissions Coordinator drives census growth and payer mix optimization by building strong relationships with referral sources, managing the admissions pipeline end-to-end, and delivering an exceptional intake experience for residents and families. This role blends outside sales, account management, and admissions operations to ensure timely, clinically appropriate placements and high satisfaction.

What You'll Do & Key Responsibilities:

Develop and execute weekly market coverage to hospitals, other SNF's as appropriate, assisted living, home health, hospice, physician practices, and care managers.

Maintain account plans for priority sources; identify decision makers, typical clinical needs, and barriers; set SMART goals per account.

Present clinical capabilities, bed availability, and admit criteria; conduct in-service education and case reviews with discharge planners.

Manage the CRM (or referral log): log activities, track stages, update probabilities, and report pipeline metrics weekly.

Partner with central intake to verify insurance/benefits and accelerate authorizations for Medicare Advantage and commercial plans.

Analyze trends (conversion rate, time-to-admit, payer mix) and adjust outreach/messaging to hit monthly and quarterly targets.

Triage new referrals; ensure complete clinical files; coordinate assessments with nursing/therapy; confirm room readiness.

Obtain orders and required signatures; collaborate with central intake to expedite transportation

Guide residents/families through benefits, paperwork, expectations, and financial discussions in coordination with the business office.

Facilitate interdisciplinary handoff so nursing, therapy, dietary, social services, and housekeeping are aligned before arrival.

Work closely with DON, MDS, DOR, BOM, RDBD, Director of Market Strategy and SSC to balance clinical appropriateness with payer objectives.

Maintain compliance with federal and state regulations regarding admissions, privacy (HIPAA), and anti-steering/anti-kickback standards.

Participate in performance huddles; contribute to QAPI with data on admission barriers, readmissions, and customer feedback.

Qualifications:

Associate or bachelor's degree in healthcare, business, marketing, social work, or related field preferred, or equivalent experience.

Two (2) + years in post-acute admissions, healthcare sales, case management, or discharge planning; long-term care experience preferred.

Healthcare experience is helpful but not required.

Proficiency with CRM or referral management systems and Microsoft 365 (Outlook, Excel, Teams).

Why Join Care Initiatives?

Competitive Compensation: Earn a highly competitive wage.

Comprehensive Benefits: Eligible employees enjoy robust benefit options including medical, dental, vision, 403(b) retirement savings plan , PTO, and more.

Referral Bonus Program: Earn cash rewards for referring your friends.

Tuition Reimbursement: Develop your skills with company paid training and education to take your career to the next level.

Digital Wallet Access: Get paid as you earn-no more waiting for payday!

Start Your Journey with Us

Apply today and become part of a team where your compassion, dedication, and care truly matter. At Care Initiatives, we're committed to helping you grow your career while improving the lives of those we serve.

Committed to attracting and retaining a diverse staff, Care Initiatives will honor your experiences, perspectives, and unique identity. Together, our community strives to create and maintain working and learning environments that are inclusive, equitable, and welcoming.

Care Initiatives is an Affirmative Action and Equal Opportunity Employer. Care Initiatives complies with applicable federal civil rights laws and does not discriminate based on race, color, religion, national origin, age, disability, sex, sexual orientation, gender identity, gender expression, marital status, parental status, genetic information, protected veteran status, or any other characteristic protected by law.

Job Details

Pay Type Hourly

Similar Jobs

Admission Counselor

UNIVERSITY OF WISCONSIN- PLATTEVILL • Platteville, WI • 4h ago

Legal & Paralegal

JOB REQUIREMENTS: Current Employees: If you are currently employed at any of the Universities of Wisconsin, log in to Workday to apply through the internal application process. Position Title:Admission Counselor Job Cate...

4h ago

Go to Apply

Mortgage Lending Representative

Dupaco Credit Union • Dubuque, IA • 7h ago

Finance, Accounting & Banking

Description The Mortgage Lending Representative provides administrative and operational support to multiple Mortgage Lending Consultants throughout the residential mortgage loan process. This role is instrumental in ensu...

7h ago

Go to Apply

Temporary Retail Sales Support

maurices • Dubuque, IA • 1d ago

Retail & Hospitality

Brand Overview: As a hometown specialty retailer, maurices is deeply committed to bringing affordable, versatile, and flattering fashion to small towns across North America. We inspire women of all ages to look and feel...

1d ago

Go to Apply

Application Support Specialist (Online Banking)

UMB Bank • Dubuque, IA • 1d ago

Finance, Accounting & Banking

Hybrid Kansas City MO Dubuque IA Full time R-9429 Our Online Banking Support team provides support for our Consumer, Small business Online banking application. We work closely with our business partners, vendors and prod...

1d ago

Go to Apply

CDL-A - New pay increase - Regional Van Truckload truck driver - home weekly

Schneider • Platteville, WI • 1d ago

Trucking & Construction

New pay increase - Regional Van Truckload truck driver - home weekly Average pay: $875-$1,065 weekly Home time: Weekly Experience: All CDL holders Overview Predictable power lanes with a high volume of freight. Consisten...

1d ago

Go to Apply

Physical Therapist

Presbyterian Homes and Services • Dubuque, IA • 1d ago

Hospital & Medical

Overview Put Your Purpose To Work - We Have a Place for YOU - Apply Today! Find purpose and passion in your work with a team focused on enriching the lives and touching the hearts of older adults. Presbyterian Homes &...

1d ago

Go to Apply

CNC Programmer-Set-up

Adecco US, Inc. • Dyersville, IA • 2d ago

IT & Engineering

CNC Programmer / Machinist My client in Northwest Iowa is seeking an experienced CNC Programmer / Machinist to join our CNC Department. This position is responsible for advanced CNC programming, machine setup and operati...

2d ago

Go to Apply

Human Resources, Accounting Manager

Hy-Vee Food Stores • Dyersville, IA • 2d ago

Finance, Accounting & Banking

Dyersville, 12th Ave SE, Dyersville, IA Full time R252548 Additional Considerations (if any): - At Hy-Vee our people are our strength. We promise "a helpful smile in every aisle" and those smiles can only come from a wor...

2d ago

Go to Apply

barista - Store# 78360, NW ARTERIAL AND ASBURY

Starbucks • Dubuque, IA • 3d ago

Retail & Hospitality

Job ID: 260077762 Job Function: Barista Pay: $15.25 - $17.31 per hour Job Category: Retail Stores Job Level: Individual Contributor Crafting the world's finest coffee, one meaningful moment at a time We believe in creati...

3d ago

Go to Apply

Seasonal Operations

Innovative Ag Services • Farley, IA • 3d ago

When the weather breaks, the clock starts. We need dependable seasonal Operation team members to help us manage inventory and logistics during our busiest window of the year (Sept. - Nov.). It's fast-paced, high-impact w...

3d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)