Senior Field Application Scientist, Northwest AMR

Quantum-Si • Trenton, NJ • 1h ago

We are seeking a Senior Field Application Scientist to support sales and customers as the technical product and application expert. The role reports into the Senior Director, Field Applications and Services. A successful candidate will have an enthusiastic, entrepreneurial work ethic, strong proteomics background, and excellent communication and presentation skills. This person will work closely with sales, product management, market development, and marketing.

As part of our team, your core responsibilities will be:

Technical Expertise

Master protocols, applications, and troubleshooting for all QSI products

Understand proteomic applications and how QSI products and applications can meet the needs of the market

Pre-sales meetings, seminars and product evaluations

Understand and communicate technical details of QSI's product line and applications.

Participate in and lead technical discussions in pre-sales meetings with customers.

Conduct seminars and present technical datasets to customers.

Identify customer needs and/or problems, and understand how to provide solutions using QSI's instruments, reagents, kits, and applications.

Draft experimental plans for customers during product evaluations and set expectations with the customer about evaluation outcomes.

Draft and present demo reports to customers.

Customer Onboarding and Training

Manage onsite and remote onboarding of QSI products and software

Conduct onsite trainings of QSI instrument, software, and reagent product workflow.

Technical Customer Support

Drive instrument utilization of current install base through collaboration with sales and detailed project plans with customers.

Manage Technical Support cases via CRM (SFDC) - e-mail, phone, site visits.

Determine when instrument repairs are needed and initiate repair process.

Troubleshoot instrument, software, kit, or application problems and escalate through the appropriate internal channels as required.

Marketing support

Participate in tradeshows, drive customer advocacy, and provide input on application notes and other technical collateral ideas.

Promote product positioning and messaging in all customer interactions.

Champion customer requested applications to Market Development and/or Product Management for further consideration.

Qualifications

Baseline skills/experiences/attributes:

4-year bachelor's degree in life sciences, biology, or related field.

Masters/PhD preferred but not required if have 5+ years lab experience.

Prior employment in similar technical support role requiredOR combination of lab experience with technical support component.

Must have experience in proteomics, protein biology, or mass spectrometry.

Theoretical or technical background in one or all the following: Cell Biology, Biochemistry, NGS.

Excellent written/oral communication skills.

Takes initiative

Location and Travel Expectations:

This position is remote and based in San Francisco, CA or San Diego, CA or surrounding areas.

This position will require travel not to exceed 75% (3 weeks per month).

Scheduling of site visits will be your responsibility and is subject to approval by FAS manager.

The estimated base salary range for this role based in the United States of America is: $140,000 - $170,000. Compensation decisions are dependent on several factors including, but not limited to, level of the position, an individual's skills, knowledge and abilities, location where the role is to be performed, internal equity, and alignment with market data. Additionally, all full-time employees are eligible for our discretionary bonus program and equity as part of the compensation package.

Quantum-Si does not accept agency resumes.

Quantum-Si is an E-Verify and equal opportunity employer regardless of race, color, ancestry, religion, gender identity, national origin, sex, sexual orientation, age, citizenship, marital status, disability or protected veteran status. All your information will be kept confidential according to EEO guidelines.

Similar Jobs

Project Engineer, Renewable Electrical Engineering (SCADA)

INVENERGY LLC • Trenton, NJ • 41min ago

IT & Engineering

Compensation $105,000.00 - $105,000.00 / Yearly Hours Per Week 40 Number Of Positions 1 Job Description Invenergy is North America's largest privately held developer, owner, and operator of power infrastructure. With 25...

41min ago

Go to Apply

Head of Global Customer Operations Strategy & Chief of Staff

RELX INC • Trenton, NJ • 51min ago

Management & Administrative

Home based-Ohio Newfoundland and Labrador Homebased Mexico City New Brunswick_HomeBased Nebraska Puerto Rico Nevada New Hampshire Quebec New Jersey New Prince Edward Island Homebased Saskatchewan_Homebased New Mexico Nor...

51min ago

Go to Apply

Head of Global Customer Operations Strategy & Chief of Staff

RELX INC • Philadelphia, PA • 51min ago

Management & Administrative

51min ago

Go to Apply

BIM Specialist

AECOM • Philadelphia, PA • 1h ago

Company Description Work with Us. Change the World. At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work he...

1h ago

Go to Apply

Professor at Princeton University and Principal Scientist at PPPL

Trustees of Princeton University • Princeton, NJ • 1h ago

Compensation $220,000.00 - $280,000.00 Hours Per Week 40 Number Of Positions 1 Job Description Professor at Princeton University and Principal Scientist at PPPLLocation: Princeton, NJSalary Range or Pay Grade: Associate...

1h ago

Go to Apply

Physical Therapist - Full-time

Select Medical • Willingboro, NJ • 1h ago

Hospital & Medical

Overview Position: Physical Therapist (PT) Location: 218 Sunset Rd, Willingboro, NJ 08046 Schedule: Full-time Monday - Friday 8AM-4:30PM /No Weekends No Holidays Compensation: $35.00 - $53.00 (based on years of experienc...

1h ago

Go to Apply

Physical Therapist - PRN

Select Medical • Horsham, PA • 2h ago

Hospital & Medical

Overview Physical Therapist - Outpatient PRN Location: Horsham, PA Schedule: PRN, weekdays (Mon-Fri) Compensation: $55/hour We are seeking a PRN Physical Therapist to join our outpatient orthopedic team. This role is per...

2h ago

Go to Apply

Physical Therapist

Select Medical • Philadelphia, PA • 2h ago

Hospital & Medical

Overview Position: Physical Therapist - Outpatient Orthopedics Location: Center City Philadelphia, PA Schedule: Full-time, Monday through Friday. No Weekends! Compensation: Salary range starting at $81k, increases based...

2h ago

Go to Apply

Physical Therapy Assistant (PTA) - Full-time

Select Medical • Willingboro, NJ • 2h ago

Hospital & Medical

Overview Position: Physical Therapy Assistant (PTA) Location: 218 Sunset Rd, Willingboro, NJ 08046 Schedule: Full-time Monday - Friday 8AM-4:30PM /No weekends No Holidays Compensation: $28.00 - $40.00 based on years of e...

2h ago

Go to Apply

Principal Technical Program Manager

Oracle • Trenton, NJ • 9h ago

Management & Administrative

Job Description Overview: Oracle Cloud Infrastructure (OCI) is seeking a Principal Technical Program Manager to join our high-impact SWAT team focused on accelerating data center expansion. This role operates at the cent...

9h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)