Application Engineer - AC Power, Hyperscale

Vertiv Corporation • Dover, OH • 18h ago

Job Description

POSITION SUMMARY

The Application Engineer, Hyperscale is responsible for supporting the Hyperscale account teams with technical solutions, analysis and proposals for Hyperscale accounts and other key customer projects to enable Vertiv to become the basis of design and win thermal solutions. This role will interface with the appropriate Vertiv Product Management or Design teams to ensure compliance with project proposals and to provide input as to customer needs into the business. Interface with customers and the Consulting Engineering community to share technical knowledge around Vertiv products.

RESPONSIBILITIES

Manage a select list of Hyperscale customer accounts. Support Account Plans to achieve both short-term and long-term account goals.

Become the "Trusted Advisor" for these accounts advising them on how to achieve their short- and long-term objectives.

Work with Bid Teams, Sales Offices and Account teams to analyze technical specifications, ensuring that Vertiv products meet customer design intent.

Provide technical responses to customers and/or consultants that include performance runs, energy analysis, one-line drawings, CFD analysis and similar requirements.

Compile and review product submittals in response to customer bids.

Provide technical analysis of internal and competitive options for customer bids.

Work with Technical Lead to review the commercial aspects of the bid, ensuring all products and services are included in the final price for the customer.

Assist in all aspects of the technical proposal creation.

Work with Vertiv Offering and Design Mgmt. teams to feedback customer requirements and needs to improve the product offering.

Understand the control and operation of all Vertiv Thermal or Power products (depending on the product team assignment).

Observe and recommend actions to improve the Order to Commissioning practices.

Present to Industry Technical groups and Consulting Engineers Vertiv solutions.

Interface with the Vertiv Global technical teams to be able to support customer global solutions.

Participate in factory witness tests, development performance and test methods with customer and lab teams

QUALIFICATIONS

Bachelor's degree in engineering, business, or related field of study (or equivalent combination of education and experience).

4-8 years of industry technical experience.

Service industry experience required with knowledge of electrical distribution systems, critical space environments, service products, and clients.

Strong computer skills including editing, formatting, and using templates in all Microsoft Office programs, use of Internet for standards/products/manufacturer research, and operation of computer-controlled test equipment.

A high degree of creative ability and independent judgment, working with minimal supervision.

The ability to think and act strategically, utilizing account plans to set specific account objectives.

Excellent communication skills, both written and verbal.

Excellent organizational, analytical, and interpersonal skills.

PHYSICAL & ENVIRONMENTAL DEMANDS

Ability to take after-hour calls during nights, weekends, and holidays.

Ability to work and multi-task in a fast-paced environment.

TIME

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