GPS HST Delivery management Engineer III

Deloitte • Pittsburgh, PA • 5h ago

Our Deloitte Customer team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, Generative AI, transformative technologies, and creative design. We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service. We are a team of strategists, data scientists, operators, creatives, designers, engineers, and architects. Our team balances business strategy, technology, creativity, and ongoing managed services to solve the biggest problems that affect customers, partners, constituents, and the workforce.

Work you'll do

As a Delivery Management Engineer III on the GPS HST Technology team, you will be responsible for:

Support Implementation and Operations Management best practices while taking ownership of tasks and/or project workstreams and guiding more junior professionals

Support and/or lead workstreams on engagements related, but not limited, to Systems Implementation, Operations & Maintenance, Helpdesk Operations and Software Application Development & Maintenance

Contribute to deliverables and review the work of others for quality and accuracy

Demonstrate an understanding of the client environment and overall project scope

Responsible for the client and team management including value creation activities

A successful candidate would possess these skills:

Ability to work independently and collaborate as part of a team

Effective written and verbal communication skills

Meticulous attention to detail and quality of work product

Ability to build and sustain professional relationships

Ability to lead projects or workstreams

Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment

Strong interpersonal skills and professional demeanor

Ability to meet deadlines

The team

Deloitte's Government and Public Services (GPS) practice is designed for impact. Serving federal, state, and local government clients, as well as public higher education institutions, the team brings experience in strategy, technology, and operations to help clients address complex mission challenges. Within this environment, GPS HST Technology professionals support programs that improve service delivery, operational effectiveness, and constituent outcomes.

Qualifications

7 + years of consulting and/or industry experience

Current state public assistance system experience that supports eligibility and benefits determination and case management

Experience supporting State client(s) in one or more of the following areas: eligibility determination, benefits calculation, benefits issuance, and/or information management

Bachelor's degree

Ability to travel 0 - 20%, on average, based on the work you do and the clients and industries/sectors you serve

Limited immigration sponsorship may be available

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

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