Customer Service Representative

Robert Half • Nashua, NH • 1h ago

Description We are looking for a Customer Service Representative to support daily client interactions and order processing in Nashua, New Hampshire. This Long-term Contract opportunity is ideal for someone who communicates clearly, stays organized in a fast-paced setting, and enjoys helping customers resolve questions efficiently. The person in this role will handle a mix of phone-based support and administrative service tasks while maintaining a detail-oriented and responsive customer experience.

Responsibilities:

Respond to incoming customer calls courteously, providing timely assistance and accurate information.

Place outbound calls as needed to follow up on requests, clarify order details, and support service completion.

Enter customer orders into internal systems with close attention to accuracy and completeness.

Address questions, concerns, and routine service issues while working to achieve prompt resolution.

Maintain clear records of customer interactions, order updates, and follow-up actions taken.

Coordinate with internal teams to ensure customer needs are communicated and processed effectively. Requirements

Prior experience in a customer service role supporting clients by phone and through order-related tasks.

Ability to manage both inbound and outbound calls in a courteous and efficient manner.

Data entry skills with attention to detail when processing orders and updating information.

Clear verbal and written communication skills with a customer-focused approach.

Comfortable working in a fast-moving environment while handling multiple priorities.

Reliable organizational skills and the ability to follow established service procedures.

TalentMatch®

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .

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